Analyn Olea

Effective Communication

Self-diagnosis table

Behavior Yes No

1. I seek adequate blocks of time to engage in peaceful dialogue to solve YES

conflicts in a productive way.

2. I usually communicate clearly, directly, and respectfully with my bosses YES

and/or directors.

3. I usually communicate clearly, directly, and respectfully with my YES

co-workers.

4. I usually listen carefully and respectfully to understand my managers YES

and/or directors.

5. I usually listen carefully and respectfully so I can understand my YES

co-workers.

6. At work meetings, I try to listen carefully, with understanding and respect YES
for all involved.

7. I set aside periods of time to establish my goals and evaluate my NO

performance.

8. I dedicate sufficient time to establish goals and evaluate my collaborators’ NO

performance.

9. If I need to bring a matter to a colleague’s attention, I do so in a clear, YES

direct, respectful way.

10. I give positive recognition to my colleagues well done activities to YES

motivate them to keep improving.

Total number of answers 8 2

Interpretation of self-diagnosis results:

1. Fewer than 5 answers checked “yes,” indicate your communication is deficient, which
can generate conflicts among people, as well as frustration and lack of motivation.
2. 6 to 8 answers checked “yes” indicate you have good communication, but it could
improve. Remember that the work environment is characterized by peace and the
assurance of achieving results.
 3. More than 8 answers checked “yes” indicate your communication as excellent.
Thanks to this, your coworkers and collaborators feel motivated and willing to keep
improving because the organization objectives are clear and feedback is given so
they can improve their performance.

Questions for reflection:

1. What positive behaviors could you identify in the way you communicate?
a. That I am a good listener. Also, I know I have to engage with others and talk with
them in a respectful way.
2. What behaviors of yours do you feel need improving?
a. Evaluating my performance and setting time to think and give feedback when I
communicate. Also, give feedback to myself.
3. How do you think your way of communicating affects people and results?
a. Communication is key in every aspect of life. We can help a lot with
communication but we can also affect and hurt a lot with it. So we must take
time to think before communicating, and try to select the best way to approach it
depending on the situation.
4. What factors do you think influence the way you communicate with others?
a. Your emotions, mood, values, empathy, also personality.
5. What conclusions can you make based on these observations that will allow you to
improve your communication as a leader, both in the work environment and in your
personal environment?
a. That I must think not only before communicating but also after I do so, in order to
see what works and what can I improve.

Final Part : I would like to reflect more on this topic and improve my communication.

Actions:
1. Set a time after important communication meetings or tasks to evaluate my
performance.
2. Be a better listener and pay attention to what other people are saying
3. Be aware of my emotions and mood before communicating.