Role play t the airport:

http://www.multimedia-english.com/videos/airport-english-19

morning! There’s the ticket. Passport.

We’re going to look at some useful words we use when we talk about travelling
(AmE spelling "traveling"). We’re also going to look at WHEN and how to use
UNLESS, but first, let’s watch the movie. Anna needs to leave work early, why?
- I’m flying direct to Sidney 
...............

- Excuse me. I have to leave early.

- Ok, how come?
- It’s my niece. She’s at the airport. She’s on her way to Japan. She said the
travel agent gave her the wrong itinerary. She said she has to make three
connections to get to Japan, and it will take two days to fly there.
- It’s gonna take two days? What’s the problem?
- She has to fly to Rome, then Paris, then Singapore, and finally Japan. 
- Really? She’s gonna Paris, and she needs to change planes in Rome and then
Singapore?
- No, it’s Rome first, and then Paris second.
- That doesn’t make any sense. That’s a bad itinerary. Why d’you have to go to
the airport?
- She told me she has to pay a hundred dollar fee to change her ticket. She
doesn’t have any money.
- It sounds like she didn’t prepare very well, doesn’t it?
- No, she didn’t. Uh, she is a teenager and she hasn’t travelled before. But,
unless she changes her ticket before her departure, she’ll go to Rome and she
won’t be able to get a direct flight to Japan.
- Why not just call the travel agent?
- It’s 6:15, they close at six.
- Well, hurry up! You don’t wanna get them off if they made their board
announcements.
....................
- I don’t believe it! They cancelled my flight. How could they let them cancel my
flight.