FUNDAMENTAL OF MANAGEMENT (MGT)

i) Planning
The classification of planning is the process of outlining the activities
that are required to achieve the goals of the organization. Every organization
has its own purpose to make sure their organization can launch easily or not.
Every organization also has its own vision, mission statement, goals and
objectives. Same as the product drink service in Malaysia it called Yaya Cocoa
Enterprise, they have their own accomplishment that they want to achieve and
their vision, mission statement, goals and objectives.

For Yaya Cocoa Enterprise, its vision is “Working together to create

brands people fall in love”. The company’s vision plans that they worthy
everyone, they are associated with, from sponsors to consumers. They are
passionate about winning the hearts of the people by nonstop improving.
Besides, their mission statement is to serve people with the greatest quality
chocolate drink, the company Yaya Cocoa Enterprise soon introduced a host of
finest cocoa drink products. Yaya Cocoa Enterprise mission is to provide the
ultimate experience of cocoa to drinking lovers and tease their taste buds with
exclusive cocoa drinks.

Customer who chocolate lovers is the most important factor in making

the organization become more successful because without customer business
cannot be run smoothly. That is why Yaya Cocoa Enterprise cared about the
quality of their products and services. Yaya Cocoa Enterprise will give a good
service to their customers in order to make sure the successful of their vision
and mission. Yaya Cocoa Enterprise also have their aim to make sure that they
can be the organization that everyone loves and favorite their cocoa. Their aim
is to provide quality cocoa to impress everyone.

Yaya Cocoa Enterprise adheres to four objectives when it comes

carrying out their delicious drinking lovers. The first objectives are providing
high quality, taste products with reasonable price to customers. Besides, it also
deals directly with consumers and has important resources in the business, so
they can respond to customer’s complaints and question to improve their
products. In addition, the manufacture safeguards a hygiene and clean working
environment as to continue to produce Safe & Tasty Products. Moreover, this
product needs to get a logo and a halal certificate from department of Islamic
Development Malaysia or popularly known as JAKIM. From that, Muslims
people can buy without doubt.