FR.APL.

01 ASSESSMENT REGISTRATION FORM

1 : Personal Data

Fill it include personal data, the data of formal education as well as the data of your current work .

a. Personal Data
Name :

Date & Birth Place :

Gender : Male/Female *
Nationality :

Address :

Post code :

Tel./E-mail : Home : Office :

Mobile : E-mail :

Education :

b. Current Position

Industry Name :

Position :

Address :

Pos Code :

Telp/Fax/E-mail : Telp. : Fax :

E-mail :

BNSP 2022 FORM APL.01

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2 : Unit Competecy
The Unit Competencies requirement

Certification scheme : Receptionist

Job Index Number :

Core and Generic Competencies

No. Unit Code Unit Title International Standard

1 D1.HOT.CL1.01 Work effectively with customers and colleagues

2 D1.HOT.CL1.02 Work in a socially diverse environment
3 D1.HOT.CL1.03 Implement occupational health and safety procedures
4 D1.HOT.CL1.05 Perform clerical procedures
5 D1.HOT.CL1.06 Access and retrieve computer-based data
6 D1.HOT.CL1.07 Communicate effectively on the telephone
7 D1.HOT.CL1.08 Maintain hospitality industry knowledge
8 D1.HOT.CL1.09 Develop and update tourism industry knowledge
9 D1.HOT.CL1.09 Develop and update local knowlegde
10 D1.HOT.CL1.10 Promote products and services to customer
11 D1.HOT.CL1.11 Manage and resolve conflict situation
12 D1.HOT.CL1.12 Perform basic First Aid procedures
13 D1.HOT.CL1.13 Perform child protection duties relevant to the tourism industry
14 D1.HSS.CL4.01 Establish and maintain a safe and secure workplace
15 D1.LAN.CL1.01 Speak English at a basic operational level
16 D1.HGA.CL6.12 Use common business tools and technology

Functional Competencies
1 D1.HFO.CL2.03 Provide accommodation services
2 D1.HFO.CL2.01 Receive and process reservations
3 D1.HFA.CL7.01 Process a financial transaction for services rendered
4 D1.HGA.CL6.03 Maintain a paper – based filling and retrieval system
5 D1.HFA.CL7.02 Process transactions for purchase of goods or services

6 D1.HFO.CL2.04 Maintain guests’ financial records

7 D1.HFA.CL7.04 Prepare routine financial statements

BNSP 2022 FORM APL.01

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3 : The Document

Available

No. Basic evidence Not available

Relevant Not relevant

Graduated from education and training

1.
certificate III or, ☐ ☐
Working as reception with minimum 1 years
2.
experiences in the related field. ☐ ☐

3. Recommendation letter from company ☐ ☐

4. Other certificate competency ☐ ☐

Recommendation : Candidate :
Based on above evidence, the candidate Name
*accepted / not yet accepted as an assessee

*choose one
Signature/
Date

Remarks : LSP Administration Officer :

Name
No. Reg.

Signature/
Date

BNSP 2022 FORM APL.01

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