Analyst Capabilities Assessment

A. Skills
Category

Problem Solving

Market / Industry Knowledge

Influence & Relationship Building

Understanding of business & technical

landscape

Analytical Thinking

Communication & Facilitation Skills

Plan and manage analysis outcomes

Elicit business and solution requirements to

translate customer needs & business goals

Maintain Traceability
Application of Analysis Techniques

Data Analysis

Data Mappings

Data Modelling

Quality Assurance

Process Documentation

Documentation

Integration Knowledge

Performance, Security requirement analysis

Scoping tech change work

Agility & Analysis Toolkit

Agility & Analysis Toolkit

Test Sceanrios Design & Execution

Solution Designer ** All of the Above +

Solution Design

Integration Design

Information Security

B. Knowledge
Banking and Finance (O)
ANZ Technology landscape (O)

Software Delivery Quality Process (SDLC) (M)

Business Lending Value Chain (O)
JIRA and Confluence
C. Specific Skills
To be specified for each role
Description Self- Assessment (from 1-10)

Comprehensive understanding of a range of problem solving

techniques 8

Builds on domain knowledge base • Interest/curiosity in key

banking and finance industry trends & market research data
• Draw insights from research materials and develop
customer led initiatives 8

Uses an understanding of others’ point of view and empathy

to gain buy-in to develop existing relationships and help
build new ones 9

Knowledge of business functions, and the technical systems /

applications that support these business functions 8

Ability to apply critical thinking. • Define requirements and

measure success through the eyes of the customer • Ability
to priorities and respond to production incidents following
appropriate procedures 9

Good communication skills, both written and oral, to

communicate business analysis outcomes • Ability to
contribute to workshops with stakeholder groups 9

Ability to define and govern the approach to requirements

gathering • Ability to manage own analysis work • Ability to
contribute to team estimating 9

Ability to prepare for and conduct elicitation using a broad

range of innovative elicitation practices, and techniques •
Ability to verify, validate and communicate requirements
with stakeholders • Ability to understand and document
current and future state 8

Ability to ensure traceability from requirements back to

strategic alignment 8
Competent across a range of elicitation techniques to define
requirements in business and technology environments to
meet business outcomes and customer demands (ie. Process
Modelling, Use Cases) 9

Ability to understand data movement and respective tools •

Ability to access databases and perform queries ie. SQL/ PL •
Ability to understand data visualisation techniques and tools
• Ability to create metadata management frameworks and
model data 9

Ability to document data mappings and movements between

UI and backend and between system to system 8

Ability to understand data modelling disciplines and make

modifications to data model. Can differentiate between
different types of data models and their uses. 8

Undertand the testing requirements and be able to assist in

System Testing, System Integration Testing and Technical
verification during implementation. 8
Understand business processes and can generate process
diagram. Knowledge of Signavios is desirable. Process
Mapping 10
Ability to generate required documentations for the project
(JIRA stories, interface specification, data mappings,
design)Custoner Joruney Mapping 10

Good knowledge of different methods of integration and able

to write interface specification documents- API Interactions,
Interface Analysis 9

Able to articulate and asesses performance, security

requriements
Able to providewith a system
Technical thinking-to Product
leadership 8
Owners/Architects and scope tech work with System
Thinking / Solution Assessment Skills - Designing Technical
and Non-Technical solutions to resolve a problem or to meet
a customer need 8

Agile Delivery Fundamentals 8

Scaled Agile (SAFe) Framework 8

Tools - Jira & Confluence 8

Jira dashboard & reporting 8

Production Monitoring Tools - eg Splunk 8

Test Data preparation 6

Knowledge on Automation Tools and Techniques 7

Ability to understand different integration method and design

end to end integration for a solution - Interface Design
analysis, Analy 8

Conversant with Information Security principles • Experience

in Python, Splunk, SIEM, OWASP and typical security
controls • Strong understanding of TCPIP, network and
platform OS, and the potential vulnerabilities which can be
exploited. 9

Yes 8
NA

Yes 8
No
Yes 8
Technical Analyst

Senior Technical Analyst

Solution Designer

Functional Analyst
Novice/ Intermediate– in any of API Integration, Coding/Scripting/ Dev Ops- Cloud/Data Base / - Domain Know
Ability to manage independently Work in Squads in detailing the Interface Specifications, Develop user stories w
Understand the Technical road map and ensure that the solution meets the Guidelines /Tech landscape
Able to work with minimum guidance of Solution Specialist/ Systems Analyst in defining components of solution
Advance in Impact analysis/GAP analysis
Product Experience (Minimum Administrator- Associate Level)
Aspiring to be a Solution Specialist
Ability to Facilitate workshops/stakeholder groups
Partner with PO and Release Lead and ensure alignment to Value
Partnering with Engineers and other people in the squad to uncover dependencies and validate boundaries and

Intermediate /Advanced in any of API Integration, Coding/Scripting/ Dev Ops- Cloud/Data Base / Comprehensi
Work in Squads in detailing the Interface Specifications, Develop user stories with defined acceptance criteria –
Able to work independently with minimum guidance of Solution Specialist in defining scalable solution and proje
Expert in Impact analysis/GAP analysis
Product Experience (Minimum Administrator- Associate Level)
Knowledge of Governance Processes /Change management process and understands the implementation– Able
Aspiring to be a Solution Designer
Ability to Facilitate workshops/stakeholder groups
Partner with PO and Release Lead and ensure alignment to Value

Expert in any of API Integration, Coding/Scripting/ Dev Ops- Cloud/Data Base /Domain Knowledge (Medium- Co
Participate in the Inception/Pre- Inception sessions- Able to identify MVP through various techniques
Work closely with Tech Area Architects /Solution Architects
Able to design end to end scalable solution
Coach/Mentor system analysts- Influence and relationship building
Thoroughly understands Governance process Controls and able to determine Applicable Controls in success of i
Able to identify mundane process and suggest solutions reducing the time to development/deployment
Extensive Problem Solving Tool Kit
Ability to Assess impacts of Changes in requirements and inform Product Owners
Ability to define a problem , propose options for solutions
Work with release lead /initiative lead – and ensure that Business value is achieved

Various Domain Experience

Business - Improvement Role
Primary responsible for elicitating business requirements from Journey Experts- Assess workflow/business requ
Domain/Product Knowledge - Expert - Aware of the core functioanlity and OOB Features in the product (Fenerfg
Ablie to Guide Coach/Mentor system analysts/journey experts on the product journey
Provide insights around Product features and ensure that the solution built provides customer value
Expert in Lending/ Commercial Lending (Australia Business) knowledge (Novice/Adavance skill)
hnical overheads