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Competencies in Professional Psychology.

Article  in  American Psychologist · December 2004


DOI: 10.1037/0003-066X.59.8.774 · Source: PubMed

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internship supply and demand: 1999 Association of Psy- approaches to the assessment of these competencies for
chology Postdoctoral and Internship Centers’ match impli- educational and credentialing purposes.
cations. Professional Psychology: Research and Practice,
31, 288 –294.
The past two decades have witnessed a burgeoning interest
Logsdon-Conradsen, S., Sirl, K. S., Battle, J., Stapel, J., in competency-based education, training, and credentialing
Anderson, P. L., Ventura-Cook, E., et al. (2001). Formal- in professional psychology (Sumerall, Lopez, & Oehlert,
ized postdoctoral fellowships: A national survey of post- 2000). Education and training groups have articulated com-
doctoral fellows. Professional Psychology: Research and petency-based training models, including the National
Practice, 32, 312–318. Council of Schools and Programs of Professional Psychol-
ogy (NCSPP; Bourg et al., 1987; Peterson, Peterson,
Rehm, L. P., Kaslow, N. J., & Rabin, A. S. (1987). Cogni- Abrams, & Stricker, 1997), scientist–practitioner clinical
tive and behavioral targets in a self-control therapy pro- psychologists (Belar, 1992), counseling psychologists
gram for depression. Journal of Consulting and Clinical (Stoltenberg et al., 2000), and clinical scientists (http://
Psychology, 4, 60 – 67. psych.arizona.edu/apcs/apcs.html). The Committees on Ac-
creditation in the United States and Canada moved to com-
Seligman, M. E. P., Peterson, C., Kaslow, N. J., Tanen- petency-based approaches to accreditation during the
baum, R. L., & Abramson, L. Y. (1984). Attributional style 1990s. Thus, the accreditation of professional education
and depressive symptoms among children. Journal of Ab- and training programs in psychology is based largely on
normal Psychology, 93, 235–238. the program’s ability to demonstrate how and the extent to
which foundational competencies for the profession are
developed in the students they graduate. Various groups
have identified foundation, core, and specialized competen-
Competencies in Professional Psychology cies. Competence is now granted a separate section in the
2002 revision of the American Psychological Association
Nadine J. Kaslow (APA) “Ethical Principles of Psychologists and Code of
Emory University School of Medicine Conduct” (hereinafter referred to as the Ethics Code; APA,
2002a). Further, consensus on competency-based regula-
tions to facilitate mobility for professional psychologists
has been achieved in Canada.
The competencies-based movement gained momentum
There has been a burgeoning interest in competency-based at the Competencies Conference: Future Directions in Edu-
education and credentialing in professional psychology. cation and Credentialing in Professional Psychology, held
This movement gained momentum at the Competencies in 2002. This multinational conference brought together
Conference: Future Directions in Education and representatives from diverse constituency groups to focus
Credentialing in Professional Psychology. After defining on the identification, training, and assessment of competen-
professional competence, the author focuses on the cies within professional psychology (Kaslow et al., 2004).
identification and delineation of foundation, core, and Initiated by the Association of Psychology Postdoctoral
specialty competencies within professional psychology. and Internship Centers, cosponsorship was obtained from
Attention is then paid to developmentally informed and APA; education and training groups under the auspices of
innovative approaches to training in these competencies. the Council of Chairs of Training Councils; credentialing
Finally, consideration is given to state-of-the-art and regulatory bodies affiliated with the Council of Cre-
dentialing Organizations in Professional Psychology; ethnic
minority psychology organizations; and other educational
Editor’s Note and professional institutions. Eight of the 10 workgroups
Nadine J. Kaslow received the Award for Distinguished were formed around competency domains: (a) ethical and
Contributions to Education and Training in Psychology. legal issues, (b) individual and cultural diversity, (c) scien-
Award winners are invited to deliver an award address at tific foundations and research, (d) psychological assess-
the APA’s annual convention. A version of the award ad- ment, (e) intervention, (f) consultation and interprofessional
dress was delivered at the 112th annual meeting, held July collaboration, (g) supervision, and (h) professional develop-
28 –August 1, 2004, in Honolulu, Hawaii. Articles based on ment. Two other workgroups focused on the assessment of
award addresses are reviewed, but they differ from unso- competence and specialties.
licited articles in that they are expressions of the winners’ This article presents the current state of the field of
reflections on their work and their views of the field. competency-based education, training, and credentialing.

774 November 2004 ● American Psychologist


Commonly used definitions are provided. Information on In some contexts, the term competence is used to imply
the identification and delineation of foundation, core, and a minimum threshold. This approach is found in some cre-
specialty competencies relevant to professional psychology dentialing efforts. Indeed, there are minimal competencies
is shared. Effective approaches to across- and within-com- that are required for one to be considered a professional.
petency domains are elucidated. Finally, strategies for the As some of the aforementioned definitions suggest, how-
comprehensive and integrative assessment of competence ever, a competency-based approach also refers to a more
across the professional life span are offered. aspirational striving toward excellence that is espoused by
many education and training professionals, practitioners,
Definitions and credentialers (particularly in the credentialing of spe-
cialists). Aspirational competencies are those for which one
The dictionary defines competence as the state or quality of
strives to achieve, and those who achieve them often are
being properly or well qualified. Competence connotes mo-
considered the experts.
tivation and action to achieve a level of qualification or
capability. Competence refers to an individual’s capability Identification
and demonstrated ability to understand and do certain tasks
It is recommended that there be a culture shift away from a
in an appropriate and effective manner consistent with the
focus on core curriculum toward an emphasis on the identi-
expectations for a person qualified by education and train-
fication of overarching competencies and subcompetencies
ing in a particular profession or specialty thereof.
within each competency domain (Kaslow et al., 2004).
Epstein and Hundert (2002) proffered an excellent defi- Systematic efforts are needed to ascertain these subcompe-
nition of professional competence for the medical profes- tencies, as there continues to be a lack of consistent agree-
sion, which is apt for professional psychology as well. ment with regard to all of the key subcomponents of each
They purported that competence is “the habitual and judi- domain, and concordance will set the stage for more con-
cious use of communication, knowledge, technical skills, sistent training and assessment models. In addition, more
clinical reasoning, emotions, values, and reflection in daily effort is needed in determining the overlap in knowledge,
practice for the benefit of the individual and community skills, and attitudes across competency areas, as well as in
being served” (p. 227). They further asserted that compe- setting specific thresholds for expected competency at dif-
tence depends on habits of mind, including attentiveness, ferent developmental levels, ranging from novice to com-
critical curiosity, self-awareness, and presence. As such, petent for independent practice to expert/master (e.g., spe-
competence connotes the capability of critical thinking and cialist). Such an articulation would allow for more efficient
analysis; the successful exercise of professional judgment and integrated models of education and training and
in assessing a situation and making decisions about what to credentialing.
do or not do based on that assessment; and the ability to
evaluate and modify one’s decisions, as appropriate, Foundational Competencies
through reflective practice. These actions must be executed Agreement is beginning to emerge that both diversity and
in accord with ethical principles, standards, guidelines, and ethical practice are foundational competencies. Some as-
values of the profession and require public verification pects of other competencies may also be considered foun-
(Rodolfa et al., in press). Further, competence is develop- dational (Rodolfa et al., in press); however, for this discus-
mental, as what is expected differs depending on the indi- sion, they are examined in the context of the core
vidual’s stage of professional functioning. In addition, competency domain in which they fall. Competence in eth-
competence is context dependent, as different competen- ics involves the following overlapping components: knowl-
cies, aspects of each competency, and execution of each edge of ethical/professional codes, standards and guide-
competency varies depending on the setting and lines, statutes, rules, regulations and case law; ability to
environment. recognize ethical and legal issues across the range of psy-
“Competencies” are elements of competence (Kaslow et chological activities; ability to recognize and reconcile con-
al., 2004) that are observable, measurable, containable, flicts among relevant codes and laws and to deal with con-
practical, derived by experts, and flexible (Stratford, 1994). vergence, divergence, and ambiguity; capacity to apply the
Building on prior work in the field, the NCSPP was a key aforementioned knowledge and skills in situations related
group that articulated what competencies mean for profes- to professional activities; skill in seeking out information
sional psychology—namely, that competencies are com- and ability to know when to consult as well as how to of-
posed of knowledge, skills, and attitudes, which, as a co- fer consultation; skill in assertively and appropriately rais-
herent group, are necessary for professional practice. They ing ethical and legal issues; ability to adopt or adapt one’s
correlate with performance, can be evaluated against well- own ethical decision-making model and apply it with per-
accepted standards, and can be enhanced through training sonal integrity and contextual sensitivity; ability to build
and development (Parry, 1996). and participate in a collaborative, supportive peer network;

November 2004 ● American Psychologist 775


capacity to self-assess; and knowledge and awareness of are conducted and the current health care financing system,
self (de la Fuentas, Willmuth, & Yarrow, in press). as well as management skills.
With regard to individual and cultural diversity, there Competence in consultation and interprofessional col-
has been a dramatic increase in attention paid to competent laboration requires acquiring knowledge in theories of or-
practice with diverse groups of individuals (APA, 2002b, ganizations, organizational behavior, systems, consultation,
2004; Division 44, 2000). The Ethics Code underscores the and interprofessional collaboration; modes of consultation
importance of diversity considerations in all aspects of pro- and interprofessional collaboration; effects of social poli-
fessional functioning. Competence in diversity requires cies; pertinent research; group dynamics/theory; laws and
self-awareness of one’s own attitudes, biases, and assump- legislation; ethical standards and guidelines; assessment of
tions and knowledge about various dimensions of diversity consumer needs for services; and business practices (Arre-
and appropriate professional practice with persons from dondo, Shealy, Neale, & Winfrey, 2004). Being effective
diverse groups (Daniel, Roysircar, Abeles, & Boyd, 2004). in consultation and interdisciplinary collaboration requires
strong interpersonal and communication skills, project
Core Competencies management abilities, and the systematic examination of
There is a consensus that all professional psychologists available data and/or generation of new data.
should engage in scientifically-minded practice, which en- Psychologists have increasingly identified supervision as
tails the ability to access and apply current scientific a core competency (Falender et al., 2004). The aspects of
knowledge appropriately and habitually; contribute to knowledge that are components of supervision are areas
knowledge; critically evaluate interventions and their out- that are being supervised and supervision models, theories,
comes; practice vigilance about how sociocultural variables modalities, and research; ethics and legal issues specific to
influence scientific practice; and routinely subject one’s supervision; evaluation procedures and outcome measure-
work to the scrutiny of colleagues, stakeholders, and the ment; awareness and knowledge of diversity within super-
public (Bieschke, Fouad, Collins, & Halonen, 2004). vision–supervisee pairings and with clients; and the con-
The following are associated with competence in psy- duct of research on supervision. The skills necessary for a
chological assessment: background in psychometric theory; minimally competent supervisor include the capacity to
knowledge of the scientific, theoretical, empirical, and con- build and sustain a supervisory relationship/alliance; teach-
textual bases of psychological assessment; knowledge, ing and didactic skills; ability to use scientific thinking and
skill, and techniques to assess the cognitive, affective, be- to translate scientific findings to practice; ability to perform
havioral, and personality dimensions of human experience and balance multiple roles in the supervisory context; skills
with reference to individuals and systems; ability to assess in evaluation and assessment, including self-assessment;
intervention outcomes; ability to evaluate the multiple ability to foster the supervisee’s growth and development;
roles, contexts, and relationships within which clients and and capacity to implement a developmental approach to the
psychologists function, and the reciprocal impact of these supervisory process.
on assessment activity; ability to establish, maintain, and Core values necessary for minimal competence include
understand the collaborative professional relationship that an investment in ethical conduct principles; a commitment
provides a context for psychological assessment; under- to using psychological science as it informs supervision; an
standing of the relationship between assessment and inter- appreciation of the social context in which the supervision
vention, assessment as an intervention, and intervention is embedded; a willingness to assume responsibility for the
planning; and technical assessment skills (Krishnamurthy et client and the supervisee and to find a balance between
al., 2004). clinical and training needs; a respectful attitude toward the
Competence in intervention incorporates intervention supervisee; a sensitivity to diversity; a value placed on pro-
planning, intervention implementation, intervention evalua- viding a balance of support and challenge; and a commit-
tion, and practice management (Spruill et al., 2004). Inter- ment to lifelong learning, professional growth, and ac-
vention planning refers to the integration of theory, re- knowledging the limits of one’s own competence.
search, and practice; assessment; case formulation; and the Professional development reflects more of an underlying
selection of the best strategy for intervention. Under the capacity or capability than a specific competency (Elman,
rubric of intervention implementation is the effective exe- Illfelder-Kaye, & Robiner, in press) and includes interper-
cution of a treatment plan, management of special situa- sonal functioning, critical thinking, and self-assessment.
tions, termination skills, working with and within various Interpersonal functioning refers to social and emotional
care systems, general case-management abilities, and self- intelligence, the capacity to relate effectively with others,
care. Intervention evaluation refers to performance apprais- developing one’s own professional approaches and persona,
al/self-evaluation skills and effective use of supervision and internalizing professional standards, seeing oneself as a
consultation. Practice management requires knowledge cultural being, and understanding the impact of one’s own
about the service delivery settings in which interventions culture on interactions with others. Critical thinking implies

776 November 2004 ● American Psychologist


thinking like a psychologist—that is, assuming a psycho- chologists; and help determine those students and psychol-
logical and scientific approach to problem solving. Self- ogists with competence problems and develop appropriate
assessment refers to having the capacity for self-reflection, remediation efforts to ensure that they achieve an accept-
possessing an accurate assessment and awareness of one’s able level of knowledge, skills, and attitudes in the do-
level of knowledge and skill, and using this information to mains in question.
gauge one’s readiness to provide professional services in Training is most effective when it occurs in the context
specific areas of practice (Belar et al., 2001). As noted pre- of a respectful and facilitative learning environment. Close
viously, self-assessment is also a requirement for ethical mentoring relationships are key (Johnson & Huwe, 2003;
practice. Prinstein & Patterson, 2003). Training should include a
Specialty Competencies combination of didactic, experiential, and mentoring com-
ponents. Critical instructional strategies in addition to ap-
There are competencies that are distinctive to particular propriate didactic training include experiential projects,
specialties (Rodolfa et al., in press). The acquisition of spe- modeling, working alongside role models, role plays with
cialty competencies should occur last in the training se- feedback, vignettes, in-vivo experiences, supervised experi-
quence and require more sophisticated credentialing. Spe- ence, and other applied real-world experiences.
cialty competencies build on the broader and more general One instructional strategy used increasingly in medical
foundation and core competencies through application to student education is problem-based learning (Boud &
distinctive practice parameter patterns that require relevant Feletti, 1997; Evensen & Hmelo, 2000). This approach can
specialized or advanced knowledge, skills, and attitudes. be readily applied to training programs in psychology. Stu-
Given that the various specialties are distinctive but not dents can be presented with a vignette of a person with
mutually exclusive, some specialty competencies may be psychological problems and invited to discuss what they do
shared, and others may be uniquely associated with a par- and do not know about the problem, pursue answers to
ticular specialty. questions that pique their curiosity, and share with their
Training peers what they have learned. This approach facilitates the
attainment of new knowledge, the development of skills in
Competency-based education is designed to ensure that the applying basic psychological knowledge to clinical prob-
learner attains a predetermined and clearly articulated level lems, the reasoning process required for approaching clini-
of competence in a given domain or professional activity.
cal problems, the effective use of available information
It focuses not only on the acquisition of competence but
resources, the skills to teach others, the ability to work as a
also on the development of the capability to adapt to
team, and the skills that will assist in lifelong learning.
change; exhibit sound judgment and wise action in com-
This methodology engenders in students enthusiasm for
plex, unique, and uncertain situations involving conflicting
values and ethical stances; generate new knowledge; and learning and awareness that there is always more to learn.
continue to improve performance (Fraser & Greenhalgh, It behooves psychologists to consider implementing this
2001). and other approaches in an interdisciplinary format to af-
It is imperative that competency-based education and ford students a more enriching learning experience.
training be developmentally informed; there must be a Training differs considerably on the basis of the model
training sequence that incorporates progressively more and objectives of the program, the substantive areas of
complex and sophisticated content and methods for teach- study, and the competency requirements for licensure in a
ing the subcompetencies of each domain. Training ap- particular jurisdiction. Programs vary in the extent to
proaches vary depending on the stage of competency de- which their training efforts target knowledge, skills, and
velopment (e.g., beginner, advanced beginner, competent, attitudes in each core competency domain and have devel-
proficient, and expert; Dreyfus & Dreyfus, 1986) and the oped more rigorous methods for training some competen-
training site. The extent to which individuals should have cies than others. Historically, educators have developed
exposure, experience, and expertise for each competency strategies for training scientific foundations, intervention,
domain at each level of training should be determined psychological assessment, and ethics. This training has
(Roberts et al., 1998). As psychologists, we need to go been particularly strong in the knowledge and skill aspects
beyond identifying threshold levels of competence for li- of these competencies. More recently, training methods
censure and specialty certification to defining threshold related to diversity have been developed and implemented
levels of competency for readiness to start practicum, in- (Arthur & Achenbach, 2002). More attention needs to be
ternship readiness, internship completion, and the awarding given to training in supervision, professional development,
of the doctoral degree. Such identification will guide the consultation, advocacy and public policy, and other new
development of training experiences; model for students and emerging competency domains. There needs to be
how to navigate the process of becoming competent psy- more emphasis on inculcating in students a value on self-

November 2004 ● American Psychologist 777


reflection and self-assessment, as well as lifelong continu- One effective strategy for evaluating competence is self-
ous learning and improvement. assessment (Belar et al., 2001). The profession needs to
Work on training for capability, not just competency, develop useful models for self-assessment and train people
highlights the importance of the extent to which psycholo- in self-assessment methods. Because self-assessment may
gists can adapt to change, generate new knowledge, and not line up with other assessment methods (Constantine &
continue to improve their performance (Fraser & Green- Ladany, 2000), we need to teach people how to engage in
halgh, 2001; Halpern, 1998). Thus, it is important to iden- honest reflection of their own performance from the onset
tify when generalization and potential barriers to generali- of training to the end of their career (Stewart et al., 2000).
zation occur. Just as psychologists need to adapt to change, Optimally, the assessment of competence is a multi-trait,
the profession must respond to changes in psychological multi-method, multi-informant process. The specifics
knowledge and the marketplace and reevaluate the compe- should depend on the domain or aspect of competence be-
tencies necessary for professional practice. ing assessed and the level of performance expected. Multi-
trait refers to both the assessment of all competency do-
Assessment of Competence mains and to the associated knowledge, skills, and
The assessment of competence fosters learning, evaluates attitudes. Psychologists do a reasonable job of evaluating
progress, assists in determining the effectiveness of the knowledge, but assessment methodologies with regard to
curriculum and training program, and protects the public. skills and attitudes are less well-developed and utilized. In
As part of a culture of competence, more systematic atten- regard to multi-method processes, psychologists’ assess-
tion needs to be paid to the assessment of overall compe- ments would be more optimized if, in addition to depend-
tence in both integrated and competency-by-competency ing on commonly used paper-and-pencil measures, typi-
formats at all stages of training and career functioning cally of knowledge (e.g., the Examination for Professional
(Roberts, Borden, & Christiansen, in press). Assessment Practice in Psychology) and supervisor ratings, they paid
techniques used for licensure and other credentialing (e.g., greater attention to work samples (e.g., videotape record-
board certification) might begin during education and train- ings, assessment or therapy reports, research portfolios) and
ing at developmentally appropriate times. This could result direct observation. Colleagues in the medical (Barrows,
in a “culture shift” in psychology, so that methods of as- 1993) and social work (Linsk & Tunney, 1997) professions
sessment are used continuously throughout a psychologist’s have increasingly come to use Objective Structured Clini-
training and career (Roberts et al., in press). cal Examinations with standardized patients for evaluating
Psychologists are uniquely poised to develop and utilize specific and overall skills.
reliable, valid, and innovative approaches for assessing all One process for securing feedback from multiple infor-
aspects of competence and all domains of competence rele- mants is the use of 360-degree evaluations, in which sys-
vant to the profession. The assessment armamentarium tematic input is gleaned by means of a comprehensive sur-
should enable one to determine what one knows (knowl- vey (often computerized) from one’s supervisors, a diverse
edge), if one knows how (competence), if one shows how cadre of both peers and subordinates, and oneself (Atkins
(performance), and how one does (action) (Miller, 1990). & Wood, 2002). Others from whom feedback may be re-
Psychologists must develop measures that reflect practice ceived include one’s clients. This process provides input
in real situations and devise assessments that predict future about professionalism, interpersonal and communication
performance. It is recommended that developments in the skills, emotional intelligence, and interpersonal functioning.
assessment of competence be integrated from other disci- It allows individuals to gain a greater appreciation of how
plines and that evaluators be trained in how to give direct, they are viewed by others, areas of strength, aspects of
specific, and accurate feedback in a supportive, comprehen- their personal functioning that they can improve on, and
sible, and meaningful fashion. where there are discrepancies between their self-percep-
The assessment of competence needs to take into ac- tions and the perceptions of others. The process is most
count developmental factors. This can be accomplished by effective if it is associated with the development of a sys-
ascertaining which competencies should be mastered and tematic action plan to address specific areas for
when and by establishing developmentally appropriate as- self-improvement.
sessment criteria. The assessment of competence needs to Attention also needs to be given to assessing capabilities
be culturally informed and to include an evaluation of the (Fraser & Greenhalgh, 2001). Psychologists need to ascer-
person’s cultural competence, broadly defined. Assessment tain whose performance merits the distinction of capability
approaches are most effective if they integrate formative in a particular competency domain. Finally, educators,
(i.e., corrective feedback for further development) and trainers, credentialers, and regulators must collaboratively
summative (i.e., conclusive evaluations for progression and create strategies for evaluating competencies that are con-
gatekeeping purposes) evaluations, as these are mutually sistent and integrative across the spectrum of training and
informative processes. practice.

778 November 2004 ● American Psychologist


Concluding Comments competency-based expectations at specific levels of training
and professional development create better communication
A competency-based approach to education and training across the training and credentialing spectrum. Psychology
enhances the relationship among learning goals, curricular has lagged behind other professions in defining what pro-
design, outcome measures, and program improvement; al- fessional psychologists know and can do, and as a result,
lows trainers to better define the skills for graduates to per- psychologists have largely failed to communicate the na-
form; facilitates a better match between instructional meth- ture of their competence to the public and to policymakers.
ods and goals; ensures breadth of training; provides a
structure for keeping pace with current trends; ensures the Author’s Note
competence of graduates; and improves the accountability Correspondence concerning this article should be ad-
of training programs (Benjamin, 2001; Halonen et al., dressed to Nadine J. Kaslow, Department of Psychiatry
2002; Sumerall et al., 2000). Competency-based education and Behavioral Sciences, Emory University School of Med-
and credentialing allow educators and credentialers to pro- icine, Grady Health System, Atlanta, GA 30303. E-mail:
vide detailed feedback in new ways to trainees, faculty, nkaslow@emory.edu
training directors, and institutions; provide psychologists
with a systematic definition of the profession and needed References
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