in the workplace David Woods, Gavin Breslin, John Kremer, Yvonne Cooke, Sarah Corrie & Alison Clarke
T THE Northern Ireland Branch of the disciplines deliver their consultancy services
A British Psychological Society Annual
Conference at La Mon Hotel, Belfast, on the 28 April 2014, Dr John Kremer to clients. The topics that emerged through discussions were reduced to themes that we feel are worth sharing with the wider delivered an enjoyable and thought-pro- psychology community. It is not possible to voking presentation. The aim was to look capture all the discussion in such a short beyond the historical and often artificial article, so we have structured the article into barriers that continue to segregate applied four summary sections. We consider the psychology, and instead to use the example world(s) of applied psychology, then include of sport psychology to see how material can an overview of the presentation content, be applied outside that domain, in this case before offering a description of the themes to the world of business. The session was that emerged from panel and delegate convened by Dr Gavin Breslin (University of discussion, before asking the question are we Ulster). actually ‘worlds apart?’ when it comes to John presented a range of applied topics delivering our professional services. linked to team and individual performance in sport, for example, leadership, team cohe- What is applied psychology? sion, causal attribution, motivation, confi- Applied psychology is viewed as the use of dence and mental toughness. Opportunities psychological theory and evidence to the for using these topics to inform personal and benefit of real life issues. As Figure 1 illus- corporate development were critically trates, applied psychology can be repre- explored using both workplace and sport sented as the fulcrum of knowledge, examples. The presentation was followed by paradigms and practices around which a an opportunity for delegates to consider multitude of psychological disciplines rotate, ‘emerging issues’ through a discussion with in greater or lesser orbit, without ever an invited panel representing Sport and colliding. A key question posed in the pres- Exercise Psychology (Dr John Kremer, entation was whether we should view each of Dr Gavin Breslin), Organisational these disciplines as wholly distinct, or indeed Psychology (Yvonne Cooke) and Coaching if on closer inspection of their theories and Psychology (Professor Sarah Corrie, Alison practices, and in the context of applied Clarke). psychology, they share more in common The aim of our article is to briefly reflect than we usually think. In line with the the key themes from the keynote presenta- specialisms of the delegates attending, the tion and the ensuing discussion, in partic- applied disciplines that the discussions ular reflecting on the similarities and focused on were Sport, Occupational and differences as to how practitioners across Coaching psychology.
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Key content from the presentation is Continued Professional Development
detailed in Table 1. Although there is a sport The importance and value of continued emphasis we would ask you to consider the professional development (CPD) across all origins of some of the theories and their disciplines was highlighted. A shared theme application. In many cases you will see theo- across the range of delegates was the role of ries and topics that are reflective of, and reflective practice within their CPD and the originally derived from, an eclectic mix of development of new ideas when delivering sub-disciplines. interventions. While CPD does tend to be based primarily within each sub-discipline, Themes that emerged from the panel further opportunities for cross-fertilisation and delegate discussion with other branches of applied psychology Diversity could be integrated into CPD programmes. The panel and delegates acknowledged the many diverse environments and settings that Giving it away applied psychology operates within and A debate ensued on the issue of ’giving it successfully adds value to. Indeed, John away‘, on two fronts. First, whether the long- outlined some of his personal experiences term goal of the professional psychologist ranging from leadership development and should be to empower clients to the point coaching with local government and where the person is no longer needed, or Northern Ireland Assembly members, whether there is a need to nurture a relation- through to teambuilding and individual ship characterised by dependency (see performance enhancement with teachers Facilitating self-dependence below). This led and athletes. naturally to the second and more pragmatic
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Table 1: Examples of theories adopted/adapted by applied sport psychology.
Subject Theories Applied in Sport Psychology Comment
Leadership, Adapted versions of leadership models Findings are highly predictable, Management (e.g. Fiedler (1967, 1971), Vroom & e.g. Preferred coaching styles vary by and Coaching Yetton (1973), Hersey & Blanchard Women coaches were perceived as (1977), House (1996)). more S-E focused; and Sport-specific measures of coaching S-E support, less technical advice. styles: An interesting observation is how these Leadership Scale for Sports (LSS); findings are reflected in the population Coach Behaviour Description of those providing these services across Questionnaire (CBDQ). the different disciplines. Goal-setting Goal-setting (Locke & Latham, 1984) Goal-setting gave rise to debates originally developed in occupational regarding the role of competition; settings then adopted by Sport process vs. outcome goals; Psychology. demotivation; and individual differences. It was proposed that the key is to use goal-setting with an element of caution to accommodate individual differences, and to use in conjunction with Performance Profiling. Control and Individual Zone of Optimal Functioning Parallels were observed between the Causal (Hanin, 1997). sporting and business coaching worlds, Attribution Self-Serving Attribution Bias with managers and athletes alike (Heider, 1958). attributing success to their own actions and failures to external factors. Motivation Effort > Performance > Reward > It was commented that in both Satisfaction: The core of VIE Theory sporting and occupational settings, (Porter & Lawler, 1968). a break in the chain linking these factors is often a source of lack of motivation and/or commitment. Teamwork Cohesion – task vs. social A debate centred around what makes (Carron & Brawley, 2000) a good team, with consensus resting Group development (Tuckman, 1965). on constructive dissent, individuality and differences.
question, that is, when as professionals do we sionals than those in Occupational
charge for our applied services or when do Psychology and/or Coaching Psychology. we provide them for free? The latter experi- Furthermore, a more accessible and defined ence was more common amongst the experi- career pathway appears to be available for enced sport psychologists in the room, often Occupational Psychology via large or due to a shortage of funding amongst boutique consultancies with, for example, athletes. It was suggested that making a Organisation Development or People and living out of Sports Psychology Consultancy Change Teams. The availability of more was potentially harder for graduates/profes- financial resources in business to create such
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opportunities for work was also highlighted. Facilitating self-dependence
For the provision of Sport and Exercise Regardless of whether or not as professionals Psychology services, perhaps as a Division we approach clients from a single-discipline, within the British Psychological Society, we or as outlined above, collaborate with should further consider the career pathways colleagues from other domains, delegates for our members, the payments structures or agreed that a shared goal is to nurture self- the introduction of nominal fees. dependence in our clients. Despite the apparent conflict of aiming to make oneself Guarding the profession redundant when working with athletes, it was Questions were raised which concerned felt that nurturing this self-dependence in ’Guarding the Profession‘ or rather disci- clients is both commercially and ethically plines within the profession and whether we valid and beneficial. are too precious as a profession about our knowledge base? Should we welcome Conclusion outsiders and their views (e.g. Tim Gallwey a Despite the apparent exclusivity of the sport non-sport psychologist and his construct of and exercise, occupational and coaching The Inner Game) or stand back until we psychological disciplines, the discussion have developed systems for testing their actually highlighted more similarities than credentials? A broad consensus emerged differences and raised searching, universal that whilst it was important to maintain issues along the way. The consensus was that professional standards, we should perhaps the existence of these multiple environ- aspire to be less precious and more broad ments, within which psychologists operate, minded, and accept that valid contributions should not necessarily mean each area must can come from many quarters, albeit with a first provide original theoretical underpin- health warning duly attached to some. Along nings and then guard them from other disci- with this, our horizons should be broadened plines to justify their existence. Rather it was by welcoming and more actively facilitating shown that by promoting and celebrating multi-disciplinary enterprises. the diversity of application of similar theo- ries across disciplines, we can learn, refine Spheres of competence and ultimately achieve more together. A word of caution was offered that we can so Perhaps, as Figure 2 suggests, our consul- easily stray beyond our own sphere of tancy worlds that we experience each day are competence during the course of an engage- closer together than we first envisaged. ment or intervention, and then it is the duty of the professional psychologist to recognise and retreat. One obvious example from sport could involve an athlete who presents with clinical symptoms such as an eating disorder. At that point, referral to the rele- vant specialism is imperative.
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Figure 2: Applied psychology – one world celebrating diversity.
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The Authors References
David Woods Carron, A.V. & Brawley, L.R. (2000). Cohesion: Conceptual and measurement issues. Small Group Sport and Exercise Science Research, 31(1), 89–106. Research Institute, Fiedler, F.E. (1967) A theory of leadership effectiveness. University of Ulster, Jordanstown, New York: McGraw-Hill. Newtownabbey, Fiedler, F.E. (1971). Leadership. New York: General Belfast, BT37 0QB. Learning Press. Hanin, Y.L. (1997). Emotions and athletic performance: Individual zones of optimal Dr Gavin Breslin functioning model. European Yearbook of Sport Sport and Exercise Science Psychology, 1, 29–72. Research Institute Heider, F. (1958). The psychology of interpersonal relations. University of Ulster, Jordanstown New York: Wiley. Hersey, P. & Blanchard, K.H. (1977). Management of Newtownabbey organizational behavior: Utilising human resources Belfast, BT37 0QB. (3rd ed.) New Jersey: Prentice Hall. House, R.J. (1996). Path-goal theory of leadership: Dr John Kremer Lessons, legacy, and a reformulated theory. Honorary Research Fellow, Leadership Quarterly, 7(3), 323–352. Locke, E.A. & Latham, G.P. (1984. Goal-setting, School of Psychology, A motivational technique that works! Englewood Queen’s University Belfast, Cliffs, NJ: Prentice-Hall, Inc. Belfast, BT7 1NN. Porter, L.W. & Lawler, E.E. (1968). Managerial attitudes and performance. Homewood, IL: Dorsey. Yvonne Cooke Tuckman, B. (1965). Developmental sequence in small groups. Psychological Bulletin, 63(6), 384–399. Occupational Psychologist Vroom, V.H. & Yetton, P.W. (1973). Leadership and Belfast, Northern Ireland. decision-making. Pittsburgh: University of Pittsburgh Press. Professor Sarah Corrie Chair, Special Group in Coaching Psychology, Institute of Work Based Learning, Middlesex University.
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