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EMPLOYEE MOTIVATION

meta-analyses have found that several of these


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dimensions are related to behaviors suggesting
high levels of motivation.

After selecting and training the employee of an Conscientiousness is the best personality
organization, it is important that they are predictor of work performance,
motivated and satisfied with their jobs. organizational citizenship behavior (OCB)-
 When we say motivation: MOTIVATION (read “Behaviors that are not part of an employee’s
the slide) job, but which make the organization a better
place to work (e.g., helping others, staying
Ability and skill determine whether a worker late).”, and academic performance
can do the job, but motivation determines
whether the worker will do it properly. *Their methodic planning and perseverance
Motivated employee is an asset to an usually makes them highly successful in their
organization because they bring success. chosen occupation.
Employee needs to channelize it in order to
achieve desired goals and results. stability is most associated with salary and
setting high goals; and extraversion is most
 IS AN EMPLOYEE PREDISPOSED TO BEING highly correlated with the number of
MOTIVATED? promotions received.
(read slide)
SELF-ESTEEM
You can probably think of people you know who
always appear to be motivated and “gung-ho,” (read the slide)
(extremely enthusiastic) and you can probably
think of others whom no amount of money *employees who feel good about themselves
would motivate. are motivated to perform better at work than
employees who do not feel that they are
Researchers have found four individual valuable and worthy people.
differences that are most related to work
motivation: *Consistency theory takes the relationship
personality between self-esteem and motivation one step
self-esteem further by stating that employees with high self-
intrinsic motivation tendency esteem actually desire to perform at high levels
need for achievement and employees with low self-esteem desire to
perform at low levels.
PERSONALITY *employees with low self-esteem tend to
If we recall chp. 5, Most psychologists believe underestimate their actual ability and
that there are five main personality dimensions: performance

Q: what are the 5 main personality dimensions? There are Three types of Self-esteem:
Openness to experience, conscientiousness, (read slide)
extraversion, agreeableness, and stability.
*Chronic self-esteem- is a person’s overall jobs involve little challenge and have a high
feeling about himself. probability of success.

*Situational self-esteem- (also called self- *employees who have a strong need for
efficacy) is a person’s feeling about himself in a affiliation are motivated by jobs in which they
particular situation such as operating a machine can work with and help other people.
or talking to other people
*employees who have a strong need for power
*Socially influenced self-esteem- how a person are motivated by a desire to influence others
feels about himself on the basis of the rather than simply to be successful.
expectations of others

All three types of self-esteem are important to


Are Employees Effectively Involved in Self-
job performance.
Regulating Behavior?
For example, an employee might be low in
(read slide)
chronic self-esteem but very high in situational
selfesteem. That is, a computer programmer a person’s ability to select, set, and modify goals
might believe he is a terrible person whom to adapt to changing conditions.
nobody likes (low chronic self-esteem) but feel
that he can program a computer better than The extent to which an employee will be
anyone else (high situational self-esteem). successful depends on the employee’s ability to
wisely select and set goals as well as his or her
INTRINSIC MOTIVATION TENDENCY ability to monitor and adjust goals.
they will seek to perform well because they
either enjoy performing the actual tasks or
enjoy the challenge of successfully completing II. EXPECTANCY THEORY
the task. (read slide)
*People who are intrinsically motivated don’t Expectancy is the belief that if an individual
need external rewards such as pay or praise. In raises their efforts, their reward may rise as
fact, being paid for something they enjoy may well. Expectancy is what motivates a person to
reduce their satisfaction and intrinsic gather the right tools to get the job done, which
motivation could include raw materials and resources, skills
extrinsically motivated, they may not to perform the job and support and information
necessarily enjoy the tasks but are motivated to from supervisors.
perform well to receive some type of reward or Instrumentality is the belief that the reward
to avoid negative consequences you receive depends on your performance in
NEEDS FOR ACHIEVEMENT AND POWER the workplace. 

*Employees who have a strong need for Valence is the importance you place on the
achievement are motivated by jobs that are expected outcome of your performance. This
challenging and over which they have some often depends on your individual needs, goals,
control, whereas employees who have minimal values and sources of motivation. For example,
achievement needs are more satisfied when if you expect to be one of the top performers on
your team,  you may place high  importance on
achieving  that goal,  even if others don't expect
you to achieve this level of performance.

REWARDS VS. PUNISHMENT

Instead of rewarding desired behaviors,


employee’s performance can be changed
through punishing undesired behaviors.

That is, instead of rewarding employees who do


not miss work, we punish those who do. Instead
of providing monetary incentives for high levels
of performance, we suspend employees for low
levels of performance.

Proponents of using punishment to change


employee behavior argue that if applied
properly, punishment not only reduces
undesired behaviors in a particular employee
but also sets an example for other employees.
Opponents of punishment argue that
punishment changes behavior only in the short
run, does not teach an employee proper
behaviors, and causes resentment.
Furthermore, punishment causes employees to
learn new methods to break rules, rather than
teaching them not to break rules.

“hindi magbabago, gagalingan lang magtago”

A meta-analysis comparing the reward and


punishment behaviors of leaders found that
although both reward and punishment
behaviors affect employee behavior and
attitudes, the magnitude of the effect is
stronger for rewards

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