“I’m a young business owner and I want the

best for my clients”

Goals Frustrations
● Realize the payment more ● I didn’t just found a cash
simple, enjoyable and register app that is enough
efficient; to my standard;
● Guarantee the best ● I wouldn’t want that cash
customer service at the register deals with daily
highest level possible. problems like internet
issues or transaction
errors.
William
I grew up in a small town near Kansas City. I always loved bicycle so after
Age: 28
the college graduation I decided to open a bicycle shop. I like my job, and
Education: College I would share my bicycle passion with all my clients and employees. The
Hometown: Kansas City last step of service I offer is the payment, that must be simple and
Family: Single intuitive, starting from me, to cash register users ending by the buyer. So
Occupation: Bicycle Shop’s I’m searching an app that serve for this scope.
owner
 “I’m a shy student that work like cashier. I would
like to have a tool to help me in my work”

Goals Frustrations
● Being more efficient in ● Difficulty to talk with
my job, despite the clients and persons
shyness; who don’t know;
● Found a cash register ● Tell the total in
that can help to be a payment phase is so
better cashier. difficult for dyscalculia
people.
Jessica
Age: 19 I’m a nice and shy student that work like cashier while studying
Education: High school at college. I’m also dyscalculic, and this condition sometimes in
Hometown: Seattle hard to deal with for my job. My dream is have tools to resolve
Family: Live with her mother and two the situation, maybe with a cash register app that is more
little brothers
Occupation: Cashier equitable and user friendly.