Professional Documents
Culture Documents
MANAGEMENT THEORIES
1) Scientific Management
2) Classic Organization
3) Human Relations
4) Behavioral Science
❒ To present a clear picture of the many causal
relationships between outcomes and the
contributing factors in those outcomes.
C. PRINCIPLES OF MANAGEMENT
1) PARETO PRINCIPLE (80-20 PERCENT RULE)
❒ 80%: Output/Results
❒ 20%: Inputs/Efforts
2) PRINCIPLE OF LEAST EFFORT
❒ People choose for convenience
❒ Creates processes in least efforts for
convenience of people
GANTT CHART
❒ Made by: Henry Gantt
❒ To graphically depict the timeline fort
PDCA (Plan, Do, Check, Act)
long-term and complex projects, enabling a
❒ To control and continuous improvement of
team to gauge its progress
processes and products
MANAGEMENT ROLES
SIPOC (Suppliers, Inputs, Process, Outputs, Customers) 1) INTERPERSONAL
❒ To identify the basic elements or variables in a 1) Acts as a representative
process 2) INFORMATIONAL
2) Acts as a source & channel of information
3) DECISIONAL
3) Acts as a troubleshooter & decision maker
ORGANIZING
❒ Establishing formal authority
❒ Authority
❒ Accountability
✔ Being answerable for one’s own actions
❒ Responsibility ORGANIZATIONAL CHART
✔ Obligation to perform a task ❒ DIAGRAMMATIC PRESENTATION of the
❒ Set-up organizational structure organizational structure
❒ Identify groupings, roles and relationships ❒ A line drawing that represents the
❒ Determine staff needed relationship of the staff.
❒ Develop description
❒ Define qualifications and functions of personnel STAFFING
❒ Allocating acceptable number of nursing and
non-nursing personnel
❒ Process of determining and providing the
acceptable
MANAGEMENT LEVELS
SCHEDULING
1) TOP ❒ Timetable showing planned work days and
✔ Chief Nurse shifts for nursing personnel
✔ Administrators of the Hospital
2) MIDDLE PATIENT CARE CLASSIFICATION
✔ Nurse supervisors ❒ Method of grouping patients according to
amount and complexity of nursing
✔ Clinical managers
requirement
✔ Clinical coordinators
LEVEL 1: MINIMAL ❒ For discharge
3) FIRST
❒ Non-emergency
✔ Head nurses
❒ 1.5 hours per day
✔ Senior nurses
4) OPERATIONAL LEVEL 2: MODERATE ❒ Same help with
✔ Frontliners ADLs, IV, VS
✔ Staff nurses ❒ 3x/shift
✔ Nursing attendants ❒ 2hours per day
LEVEL 3: ❒ Completely ✔ Staff Nurses to Chief Nurse
TOTAL/INTENSIVE dependent ✔ E.g. Incident report, Grievance
❒ VS every 40 (complaints)
minutes 3) HORIZONTAL
❒ 6 hours per day ✔ Within the same level
✔ Staff Nurses-Staff Nurses
✔ E.g. Endorsement (End of shift Report)
LEVEL 4: CRITICAL ❒ Continuous 4) OUTWARD
observation ✔ Outside to other organization
❒ 6-9 hours or ✔ Staff Nurse to Patient
higher per day 5) GRAPEVINE
✔ E.g. Hearsays, gossips, rumors
RATIO OF PROFESIONALS AND
NON-PROFESSIONALS DELEGATION
LEVEL I 55:45 ❒ Process by which a manager assigns specific
LEVEL II 60:40 tasks/duties to workers with commensurate
LEVEL III 65:35 authority to perform the jobs.
LEVEL IV 70:30 or 80:20
WHAT CANNOT BE DELEGATED?
1) Overall responsibility, authority &
DISTRIBUTION PER SHIFT
Accountability
AM 45%
2) Sign one’s name
PM 37%
NIGHT 18% 3) Evaluation ort taking necessary corrective or
disciplinary action
4) To maintain morale of staff
DIRECTING 5) Those too technical
❒ Issuance of orders, assignments, and 6) Those that involve trust and confidence
instructions that enable the nursing personnel
❒ Delegating nursing care assignments NURSING CARE ASSIGNMENT
❒ Utilize/revise/update policies and procedures 1) FUNCTIONAL NURSING
❒ Supervise harmonize goals through guidance
❒ Divide work to be done
❒ Coordinate unite personnel and services
❒ Communicate ensure common understanding 2) TOTAL CARE NURSING
❒ Develop people, provide staff development ❒ Nurse responsible for total care for
programs meeting all needs of assigned patients for
❒ Decide, make judgment the shift
❒ E.g. ICU units
3) TEAM NURSING
ELEMENTS OF DIRECTING ❒ 1 nurse leads a group of nursing
1) U 4) PRIMARY NURSING
❒ Accountability stays in ONE nurse
❒ 24/7
COMMUNICATION ❒ 1 nurse: 4-6 patients (small group)
1) DOWNWARD 5) CASE METHOD
✔ TOP to BOTTOM ❒ Crosses all settings
✔ Chief Nurse to Staff Nurses ❒ Stays with patient on their entire period
✔ E.g. Performance appraisal of illness
2) UPWARD
✔ BOTTOM to TOP SUPERVISION
❒ Providing guidelines for the accomplishment ACCOMODATION ONE PARTY GIVES UP
of a task or activity with initial direction and TO THE OTHER SIDE
periodic inspection (WIN-LOSE SITUATION)
COMPROMISE MEETING HALFWAY
STAFF DEVELOPMENT
(LOSE-LOSE BOTH PARTIES GIVE UP
❒ Providing structure and assistance for SITUATION)
employees to learn more COLLABORATION BOTH PARTIES
1) ORIENTATION: for new employees MUTUALLY HELP EACH
2) IN-SERVICE EDUCATION: provide by (WIN-WIN SITUATION) OTHER
employers
3) SPECIALTY COURSES: COMPETITION CONTEST
4) FORMAL EDUCATION: Master’s Degree,
(WIN-LOSE SITUATION)
Doctoral Degree