Professional Documents
Culture Documents
MALINDI
PURPOSE
To promptly and effectively manage a crisis/emergency if one occurs at the Filling station.
To reduce/avoid commercial, monetary or other claims arising from such a crisis.
To project a positive image to the public that we are concerned with the protection of life,
property and the environment.
DEFINITION OF AN EMERGENCY
An emergency involves raising alarms in the event of an immediate risk to prevent
escalation and damage to buildings and equipment and the injury and death of
individuals. For a petrol station
Fire
pandemic
Electrocution
Product spillage during offloading
Contingency personal protection equipment
Robberies
FIRE
1. Staff detecting fire to raise fire alarm to alert the other staff
2. Trained to use the available fire –fighting equipment (dry powder, sand and CO 2 ) if it is safe
to do so awaiting arrival of fire brigade
3. Switch off the main supply to the station using the emergency stop button
4. Stop all the operations in the station
5. Call the fire brigade and the police
Evacuation
Trained fire marshals to direct evacuation of all the vehicles within the station to a safe
distance
Trained fire Marshals to direct evacuation of all staff not involved in the firefighting
intervention to the designated Fire assembly point
No one should stop to collect personal belongings
Resumption of operations
The area Maintenance Engineer to ensure that all equipment is checked to confirm if it is safe to
use and accordingly decide on the resumption of duties.
Pandemic
Almashjary is strongly committed to ensure that its essential operations are maintained during local flu
pandemic declaration by ministry of health Kenya
Almashjary objectives during an International and nationally declared pandemic are as follows:
Raise awareness amongst the Almashjary personnel and subcontractors about potential
threat of pandemic
Producing action plans that are specific to each of Almashjary operations location, taking
into account local healthcare provision and regulatory systems
It is therefore appropriate that a business continuity plan be developed for the benefit of the health and
welfare of Almashjary employees, sub-contractors and their families.
Robberies
All staff never to forget that assailant’s attitude depends directly on one’s behavior and one’s ability to
handle the situation
A) Preventing Assault
All customer attendants should;
Transfer the cash to the safe regularly
Take not of unusual behavior by strangers
Be discreet about the business
B) During assault
Do as assailant say
Describe ones moves, in case has to move
Keep calm
Training
The purpose of training is to establish and verify the organization's ability to prevent fires and to
effectively respond to fire emergencies. Training considerations should include the following:
a. Actions to take in the event of a fire: When to evacuate, when to attempt to extinguish
a fire, whom to notify, what equipment to shut down.
b. Portable fire extinguishers: The correct extinguisher and its proper operation on a
particular type of fire (e.g., metals, electrical, chemical, wood, or paper). The training
should be "hands-on" to give employees experience in extinguishment techniques
c. Familiarity with plant: A tour of the entire facility, with emphasis on the location of exits,
fire extinguishers, hazardous operations, and restricted areas.
d. Care and maintenance of equipment or machinery they will be operating: To
reduce fire loss potential by helping to keep equipment from malfunctioning or breaking
down.
e. Alarms: The meaning of various alarms and the actions to take when they are sounded.
f. Hot-Work Permits: How to protect against fire hazards caused from
welding/cutting/brazing and other hot work.
g. Flammable Liquids: How to safely handle, use, and store flammable liquids.
h. In addition, certain functions, such as the following, will require specific training for the
employees involved:
i. Job Change: Training employees when they change jobs is important as new jobs
present new exposures.
j. Traffic Control: During a fire or explosion emergency, persons with essential duties
must be able to move to locations where they are needed. In addition, it is usually
necessary to evacuate occupants quickly
Director