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2: How do you correct a receipt that was received for the incorrect quantity or amount and then was

voucher matched and


paid?

Answer 2: To correct the receipt, first delete the purchasing voucher. However you
cannot delete a voucher for which a payment has been made so the payment/check will
need to be voided before the voucher is deleted.

These are the steps to correct this situation:

1. Void the Payment /Check. Go to Menu G0412 to access the P04103 Void


Payment Entry.  Populate the supplier number and find the correct payment. 
Enter a D in the action code and press Enter to void the check.
2. Delete the Purchasing Voucher.  Go to Menu G43A15 to access the P4314 Match
Voucher to Open Receipt.  Using an I action code, populate the purchase order
number, the voucher number and in the Match Type field enter a 2.  Press Enter
to Inquire on the purchasing voucher.  Enter a D in the action code and press
Enter to delete the voucher. For more details, see Document 626785.1 -WS: 43:
Reversing/Deleting Vouchers and Receipts in Purchasing.
3. Reverse the Receipt. Go to Menu G43A11 to access the P4312 Enter Receipt by
PO.  Enter the purchase order number and populate the Received field with a Y. 
Press Enter to display the receipt record.  Place an 8 in the Option field and press
Enter to reverse the receipt.
4. Record the correct Receipt information. Go to Menu G43A11 to access the P4312
Enter Receipt by PO.  Enter the purchase order number and press Enter to
display the purchase order information open to receive.  Enter the correct
quantity and amount.  Place a 1 in the Option field and press Enter to receive the
purchase order with the new quantity/amount. 
5. Create the new Purchasing Voucher.  Go to Menu G43A15 to access the P4314
Match Voucher to Open Receipt.  Inquire on the purchase order number.  (The
Match Type field should have a value of 1.)  Press Enter to display the receipt
information available to voucher match.  Populate additional fields as needed,
(for example: Invoice Number, Invoice Date, G/L Date).  Place a 1 in the Option
field along with making any needed adjustments to the Quantity or Amount
values.  Change the Action Code to A and press Enter to create the new
Purchasing Voucher.
6. Create the Payment/Check for the new Purchasing Voucher. Go to Menu
G0412 to access the P04102 Payment With Voucher Match.  Inquire on the
supplier and 

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