School of Applied Science

Diploma in Pharmaceutical Science

CLP322 Internship Programme (960 hours)

Student Briefing Notes

ITP Student Internship Briefing Notes V-1 1

Table of Content:

Section: Page No.

(A) Period of Internship Programme 3

(B) Objectives 3

(C) Learning Outcomes 3

(D) Roles & Responsibilities of IS, IM and SIM 4

(E) Documents Given to Every Student 4

(F) Rules & Regulations on Internship 5

(G) Attendance 6

(H) Allowance during ITP/OITP 7

(I) Working Hours and Insurance during ITP/OITP 7

(J) Reporting Sick/Medical Leave 8

(K) Other Information 8

(L) Assessment Plan 9

1. Weekly Work Logs & Reflections 10

2. Internship Report 12

3. Oral Presentation 14

(M) Final Notes 15

ITP Student Internship Briefing Notes V-1 2

(A) Period of Internship Programme
This is a 24-week (960 hours) internship programme. You may refer to the internship
confirmation email about your internship period.

(B) Objectives
This module enables students to put the knowledge and skills that they have acquired
from the course to practice. Students are attached to companies or organisations in
the industries relevant to their course of study. They will work on projects or fulfil
routine responsibilities that cater to the needs of these companies. Students will learn
to adapt to a real work environment and contribute to improvements in organisation
workflow.

Internship is an important component of your pre-employment training. This is when

and where your experience as an intern is greatly influenced and shaped by the mentor
assigned to you by the Company. This module enables you to experience the actual
working environment of the chemical industry. The objectives of the internship are to:

• Expose students and familiarize them to the daily working environment.

• Help students adjust to work life more effectively upon graduation.
• Help students acquire and boost essential technical and interpersonal
communication skills.

(C) Learning Outcomes

At the end of the module, students will be able to:

1. Demonstrate the application of knowledge and skill sets acquired from the course
of study and workplace in the assigned job function(s).
2. Solve workplace challenges by analysing the work environment and conditions
and using appropriate skill sets acquired from course of study.
3. Articulate career options by considering opportunities in the company, sector,
and industry for professional and educational advancement.
4. Communicate and collaborate effectively and appropriately with different
professionals in the work environment through written and oral means.
5. Exhibit critical thinking and problem-solving skills by analysing underlying
issue(s) to challenges.
6. Demonstrate the ability to harness resources by analysing challenges and
considering opportunities.
7. Recommend ideas to improve work effectiveness and efficiency by analysing
challenges and considering viable options.
8. Demonstrate appreciation and respect for diverse groups of professionals by
engaging harmoniously with different company stakeholders (e.g. colleagues,
supervisors, suppliers etc.).

ITP Student Internship Briefing Notes V-1 3

9. Exhibit professional ethics at work.

(D) Roles & Responsibilities of IS, IIM and SIM

Industry Supervisor (IS)

• Industry supervisor is the main person in the company who looks after the
internship of the students and ensures the internship programme is executed
as planned. He/she would assign tasks to the intern.

• Industry supervisor is usually the supervisor of the department in which the

student is being attached to. He/she would liaise with the diploma internship
coordinator and the SIM from NYP on the performance of the student.

Industry Internship Mentor (IIM)

• An experienced staff (in the Company) who shares his/her knowledge and
experiences, provides advice, support, and encouragement for the intern.

• The mentor may or may not be the supervisor/reporting officer for the intern. In
circumstances where the supervisor and mentor are different persons, the
industry supervisor’s role would usually be to oversee the intern’s performance
in the technical/ day-to-day aspects of the job, while the mentor takes on duties
such as career guidance and personal /professional development facilitation.

Student Internship Mentor (SIM)

• SIM is the NYP lecturer-in-charge who coordinates with the industrial

counterpart for matters related to the internship, including any problems faced
by the student during internship & incidents/ accidents occurring during your
internship at the company.

• The contact details of the SIM are indicated on the internship confirmation letter.
Each student should contact the SIM after the pre-internship briefing, to
understand the working culture and expectation of the company.

• SIM will visit student during their internship. Students should contact SIM
should they face any problem or have any enquiries.

(E) Documents given to every student

1. ITP Confirmation Letter

2. ITP Briefing Notes

3. ITP Assignment Templates

4. ITP Assessment Rubrics

ITP Student Internship Briefing Notes V-1 4

(F) Rules & Regulations on Internship
Do’s during ITP / OITP

Students are expected to:

• Perform overtime or shift duties if required.

• Perform duties at worksites. Carry out duties similar to company staff.

• Wear working attire as instructed by company – strictly no Bermudas,

sleeveless / spaghetti-strapped tops & slippers.

• Work as a company staff member – be punctual and work diligently.

• Inform both company’s supervisor and NYP’s SIM (School Internship Mentor)
when on medical leave.

• Be sensitive and mature when interacting with your colleagues in the company.

• Have a positive attitude of your work. No matter how insignificant you think of
the task, it is part of the contribution to the company.

• Give the best effort. Take initiatives.

• Be adaptable and always willing to learn – employers place a high premium on

the ability to adapt and the willingness to learn.

• Take initiative and be proactive in looking out for learning opportunities within
the company. Help fellow colleagues in their work if schedule permits.

• Be cooperative and work harmoniously with your fellow colleagues. The joy in
our jobs is directly related to how well we work with others.

Don’ts during ITP / OITP

Students are reminded NOT to:

• Discuss with either company personnel or with fellow internship students

(Polytechnics and Universities) on internship allowance.

• Play any type of online or board games during working hours.

• Post photographs and comments of the workplace on any online social media.

• Use company’s equipment such as photocopier for personal use.

ITP Student Internship Briefing Notes V-1 5

(G) Attendance
• Students must indicate attendance daily on the weekly work log.

• It is compulsory for students to complete the internship. Companies may grant

leave entitlements or benefits to students in accordance with their HR polices.

• Medical leave is considered as absent. Monthly allowance may be pro-rated

accordingly. Students must inform both their industry supervisors and SIM if
they are taking medical leave. Letters from parents will not be endorsed.

• You are not required to return to school for any activities.

• Lab coat, long pants/jeans, foot-covered shoes must be worn in the laboratories.

Student Activities During ITP Period

• Students should NOT be involving in any NYP/SAS/community/personal

activities during the office working hours.

• Students who are on internship need NOT come back for Director’s List award
ceremony.

• Students can only be excused from ITP for the special events below, however,
students must make arrangements with SIM and ITP coordinator to get school’s
approval by following the procedure below:

1) Obtain permission from IS first.

2) After permission is obtained, send an email to your SIM regarding this
request. E-mail should contain all the relevant information. Your SIM will
write to Management to seek approval.

➢ Representing Singapore (e.g. SEA games) at international events

Students will be excused to attend all training/rehearsal/performance/

marches. Official letter is to be submitted to industry supervisor and SIM.

➢ Representing NYP at national events

Students to be given 1 training/rehearsal day off and 1 day for actual

performance/match (total = 2 days). Official letter is to be submitted to
industry supervisor and SIM.

ITP Student Internship Briefing Notes V-1 6

(H) Allowance during ITP Period
• Amount given depends on the discretion of the company, on a pro-rated basis.

• If no amount is stated in your confirmation letter, no allowance will be given to

the student.

• Allowance is given directly to the student.

• Students are not allowed to negotiate the rate of allowance with the company.

• The allowance may be exempted from CPF contributions.

• Students should allow company time to process the allowance.

(I) Working hours and Insurance during ITP

• You must follow the operating hours of the company.

• There is no protected time to do ITP weekly work log or report writing or to

prepare oral presentation during office hours.

• If you are required to stay back for overtime work, you may or may not be given
off-in-lieu or additional allowance. However, you should discuss with your SIM
if you feel unfairly exploited by the company.

• Each student is covered under the NYP Group Personal Accident Insurance
Policy.

Students on overseas internship programme (OITP)

• Students on OITP must get their travel insurance at own expense.

• Before leaving Singapore, all OITP students (Singaporeans) must complete the
online registration with the Ministry of Foreign Affairs.

ITP Student Internship Briefing Notes V-1 7

(J) Reporting Sick/Medical Leave
Students on the internship programme should comply with the following steps on
reporting sick.

• When a student is not well enough to report for work on a particular day, student
must firstly inform his/her respective Industry supervisor & SIM of his/her
intention to report sick for the day.

• Proceed to seek medical attention & treatment at the clinic.

• Upon knowing the outcome of the medical treatment on the number of days of
rest granted by the doctor, re-inform the Industry supervisor & SIM.

• If the doctor deems that the student is well enough to continue with work on that
day, re-inform the Industry supervisor & SIM that he/she will be making his/her
way back to the company.

• Upon resuming work with the company, submit the original medical certificate to
the Industry supervisor for verification.

• Email/WhatsApp the softcopy of MC to your SIM and attach the softcopy MC in

the weekly work log.

(K) Other information

• You must return company's access pass / keys once the internship is over. All
borrowed items from the company must be returned - books, standards, tools
etc.

• Students cannot request for the change of company assigned.

• Remember to take every task assigned to you as important.

• Absence from work without a valid reason is a potential reason for failing this
module and this may lead you to repeat the entire module.

• As companies are clustered in certain non-residential areas, students are

expected to commute a considerable distance to work.

ITP Student Internship Briefing Notes V-1 8

(L) Assessment Plan
CLP322 ITP has 24 credit points (24 wks ITP). This is a graded module. The details of
assessment components are summarized as below.

Components Submission Deadline Submission % Mark

Mode
Bi-Weekly Work Every alternative week’s Mon, by 5 pm SIM or NYP 20%
Logs & Reflections Started from Mon of week 3 LMS
Internship Report By Monday of internship official week 24 NYP LMS 20%
(E-Report) only
Oral Presentation The week immediately after Physical or 20%
completing internship. The exact time Zoom#
to be advised.
Supervisor’s ITP coordinator directly liaises with N/A 40%
Evaluation supervisors
Online Module Week 21 – week 24 School Email -
Feedback
Total: 100%
# Oral presentation will be done either in physical (face-to-face) or zoom (online) mode, depending on
pandemic situation.

1. Bi-Weekly work logs & reflections

Students must record their daily internship activities using the bi-weekly work
log & reflection template given. The main purpose is to help students keep a
record of what they have done over the internship period on a regular basis, as
well as to internalise what they have learnt from both technical and non-
technical aspects. This bi-weekly assignment will be graded based on the
content, timeliness, reflection skills, and quality of writing.

2. E-Report
Students must submit an e-report through NYP LMS. The report will be
assessed based on the report organisation, content, quality of writing and
improvement/ insights on the internship.

3. Oral Presentation (around 10 min, followed by 5-10 min Q&A)

Students must give an oral presentation (with an aid of PowerPoint slides). The
presentation will be assessed based on the presentation organization &
content, presentation skills, and ability to answer questions. Deposit the e-copy
of your presentation slides on NYP LMS after the presentation if instructed by
ITP coordinator.

4. Supervisor’s Evaluation
There will be an evaluation form sent to the supervisor at the end of the
internship to evaluate the performance of the students. Students should show
good work ethics, professional proficiency, good quality of work, good
communication & teamwork, independent learning skills in order to score well
in the internship. Students should not contact the company to query on the
grading.

5. Online Module Feedback

Students must complete an online module feedback at the end of the semester.
ITP Student Internship Briefing Notes V-1 9
Assessment Component 1: Bi-Weekly Work Logs & Reflections
The bi-weekly assignment consists of FOUR main components: (1) attendance, (2)
work goals, (3) summary of task, and (4) internship reflection.

Students are to reflect upon their internship experience using any NINE (9) of the
guiding questions and THREE (3) mandatory questions Nos. 9, 23 and 24 as shown
in the table below. You are also encouraged to make use of mainstream media like
ST Online, Today Online and channelnewsasia.com for your reflection. Due
recognition will be given for reflection that quotes and incorporates article(s) from
mainstream media, especially ST Online.

For 24 Week ITP

Question Internship Reflection – Guided

# Questions
1 • Why do I need to do an internship?
• What would I like to learn from my internship?

2 • After one week of orientation, what are my initial

feelings/reactions to this internship?
• How can I better prepare myself for the work tasks given?
3 • What was I looking forward to in this internship?
• Was there anything I was proud about to be part of the company?
4 • So far, what are the workplace challenges/
grievances I have encountered during this
internship?
• What steps have I taken to overcome the challenges/
grievances?
5 • So far, what have I contributed to the organization?
• In what ways do I feel like I can improve my work
performance?
6 • How has my perception of this internship/ organization changed
since I started the internship?
7 • What do I think are my strongest attributes as an intern?
• Explain with examples how the attributes are applied in the
workplace.
8 • What goals have I met so far? What goals do I still need to meet?
• Have I changed any of my goals?
9* (week 9 • Based on your interaction with or observation of a work
submission) colleague from a different background/ culture (e.g.
education, age, nationality or race), what have you learnt

ITP Student Internship Briefing Notes V-1 10

 about your own perspective (on your values, behaviour,
attitudes, communication styles, etc)?
• Through an example, explain how has this new insight have
changed the way you think or interact with others.
10 • What is surprising to me about this internship?
• What moment(s) was/were I most proud of my efforts?
11 • What are my strengths that will help me succeed in this industry?
• What are my weaknesses that will hinder me in this industry?
12 • What are the skills needed for this industry?
• How can I obtain these skills to be successful in this industry?
13 • How did I react to a bad / disappointment day? How had I
overcome it?
• What would I do differently if I were to approach the same
problem again?
14 • Were my expectations for the internship realistic? Why or why
not?
• What were the things that my industry supervisor/ colleagues did
to help me to learn or overcome challenges?
15 • How did I accomplish my work goals & tasks for this internship?
• How can I impress my industry supervisor and colleagues?
16 • What was my biggest success or contribution to the
organization so far?
• What have I done that I did not ever think I would be able to do?
17 • What were some of the most interesting discoveries / learning
moments while doing this internship?
18 • How would this internship influence my future work/study?

19 • Write a description of the work tasks that can be value-added

to my resume.
20 • My success in the workplace depends on what?

21 • How well did I and my work team communicate overall?

22 • How do I want my industry supervisor and colleagues to

remember me?
23* • What do you see yourself in this career (or not) in the next 5
(week 23 yrs.? If you do not intend to remain in this field, what are
your reasons?

ITP Student Internship Briefing Notes V-1 11

submission)

24* • What advices or recommendations would I give to other

(week 25 students doing an internship at this location?
submission)
*Mandatory reflection questions.

Assessment Component 2: Internship Report

ITP report should contain the following sections:

Section No. of
page*
Cover Page: -
NYP Logo, School Name, Diploma Name
CLX3XX Internship Report
Student’s Name, Admission Number, Mentor Group
Supervisor’s Name, Company’s Name
Table of Contents -
Abstract 1
One-page summary of your internship experience & reflection.
Acknowledgement -
Who you would like to thank to make your internship meaningful and
memorable? Keep the Abstract & Acknowledgement in one page.
Introduction 2-3
Overview of the company/ department/ laboratory (e.g. history,
organizational structure & functions, company products & services…)
Training Assignments 6-10
• Describe the tasks/ duties/ project background assigned to you
during the internship
• Explain the processes/ technologies used, or describe the
methods or materials used to perform the tasks/ duties.
• Discuss and rationalize the work outcomes/ project deliverables
(i.e. both positive and negative findings).
Reflections on Internship 2-3
• Describe the benefits you have gained from the internship, including
transferable and adaptive skills learnt.
• Describe key challenges you have encountered during internship
and your solutions to overcome the challenges.
• Reflect on your performance during the period of internship and
suggest area(s) of improvement.
• Reflect on the lessons learnt during the internship. If you were to
choose this as a career, describe how you would prepare yourself
and plan for your career. If you do not wish to continue in this field,

ITP Student Internship Briefing Notes V-1 12

 what are the reasons and where do you see yourself working in
future.

Reflection on ST Online Article (preferred)/any relevant article. 1-2

• Find and attach ONE (1) relevant article from Straits Time (ST)/any
source in the area of e.g. (give examples pertaining to Diploma)
• Comment on the attached article.
References -
Quote any references used in the writing of report. Not more than 10%
similarity from a single reference source. Not more than 30%
similarity from multiple reference sources in the report. Use
SafeAssign (available on NYP LMS) to check for the percentage of
similarity.
Appendices -
Tables, Indices
*The number of pages for each section is only a guideline.

Extra notes to take:

• The report should be written in a formal language.

• You must use the Internship Report Template given to you.

• For 24-week ITP, keep the report no more than 21 pages (~ 5000 words),
excluding cover page, table of contents, references and appendices.

• Font type: Arial; Font size: 11; Paragraph: Single line spacing.

• Late submission of report will NOT be entertained.

Copying and Plagiarism:

• Students are also expected to write the report in their own words as the report will
be checked for copying and plagiarism.
o Single source < 10%, multiple sources <30%.

• Extensively copied or plagiarised reports will lead to failure of the entire internship
module.

Assessment Component 3: Oral Presentation

• Oral presentation will be done either in physical (face-to-face at NYP) or zoom
(online) mode, depending on pandemic situation.

• Each student is expected to speak for about 10 minutes (with the aid of PowerPoint
slides), followed by 5-10 minutes Q&A.

ITP Student Internship Briefing Notes V-1 13

• The presentation should focus on the following THREE (3) components:

1. Introduction: Overview of company.

2. Training Assignments: Projects or contributions to the company.

3. Reflections on Internship: Technical & soft skills learnt during the internship;
challenges encountered during the internship, and how the challenges were
overcome.

• Wear neat, tidy and formal attire for the oral presentation.

• Deposit the e-copy of your presentation slides on NYP LMS right after the
presentation.

(M) Final Notes

• Check your NYP email account and NYP LMS regularly.

• ITP coordinator: Guo Xu Ming, email: guo_xu_ming@nyp.edu.sg,

tel no. 6550 1549

• Respective SIMs and their contacts can be found in your confirmation letter.

Softcopies of ITP Assignments

S/N Item Files

1 Bi-Weekly work-log & Reflection Template
Complete bi-weekly worklogs, check with your industry Bi-Weekly Worklog
supervisor if they would like to review your worklogs, Template
then email the work log to SIM / deposit the work log on
NYP LMS (if applicable).
e-log and self
reflection_sample student writing.pdf

2 • OJT-Lite template
• The sample OJT-Lite for pharmacy OJT-Lite
Blueprint_template.docx
attachment and clinical research attachment
respectively.
OJT-Lite Blueprint -
CT_sample.docx

OJT-Lite Blueprint -
for PP 2022S2.docx

ITP Student Internship Briefing Notes V-1 14

 3 Internship Report Template
Internship Report
Template_DPS.docx

4 ETP-Assessment Checklist for pharmacy

attachment only Pharm Tech ETP OJT
Checklists_VSep2022_NYP.xlsx

5 Structured Mentorship Meeting Template and

Briefing Notes ITP(E)_StructuredMen
torshipFramework for students.pdf

Assessment Rubrics for ITP / OITP / FYP

S/N Item Files

1 Internship Assessment Rubrics.
Weekly work logs & reflections (20%), supervisor’s Rubrics_all_2022.xlsx
evaluation (40%), report writing (20%) and oral
presentation (20%)

ITP Student Internship Briefing Notes V-1 15