Choose the best option

1.Dear Mr Mitchell,
I_____________ in reference to the current situation with the Skipton Airport Project.
We have a number of questions which we hope you could answer.

A.write
B.wrote
C.am writing
D.am write

2.Dear Mr Mitchell,

I am writing in reference to the current situation with the Skipton Airport Project. We
have a number of questions which we hope you could answer.

__________, could you please ___________ us with an update on where you are on the
Skipton Airport Project

A. First/send
B. Firstly/give
C. Also/write
D. Firs of all/provide

3. if you could ____________ what the current issues with the delivery system are, and
confirm when you expect them ______________

A. define/resolve
B. clarify/to be resolved
C. illuminate/resolving
D. explain/to resolve

4.In addition, ___________ of our last meeting we _____________ a copy of the latest
project update report. Unfortunately, we have still not received it.

A.on the end/sent

B.from the end/posted
C.by the end/took
D.at the end/requested
5.We _________ appreciate it if you_________ forward this to us.

A.would/could
B.can/could
C.would/would
D.could/would

6.Could you ________ please confirm whether the post-installation support covers the
equipment 24 hours a day? And what is actually included in the support?

A. furthermore
B. also
C. additionally
D. Later

7.In particular, we would like to have confirmation if the cost of parts and labour
________

A. is included
B. Inclusive
C. are included
D. including

8.And lastly, we ______________ extending the period of the post-installation support

from your company from 6 months to 12 months.

A.are thinking
B. Are considering
C.think

9.Would really appreciate it if you could deal with these matters urgently.

Which one is the most suitable synonym for "deal with" in a formal e-mail context?

A.solve
B. overcome
C.handle (with)

10. “I look forward to hear from you”

A.True B. False
11. You heard that one of your colleagues was hospitalized because of a broken leg.
Write an e-mail wishing him/her "get well soon" wishes.

Consider that:
*You're not very intimate so do it in formal way
*Write at least 40 words
*Ask if he/she needs help