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Choose the correct answer (Part 5: Sentences 1)

1. The flight arrives __________ Tokyo in three hours.

a. In
b. At
c. On
d. Into

2. My line manager wants the meeting __________ immediately.

a. to arrange
b. arrange
c. arranged
d. be arranged

3. All the orders got _________ on schedule.

a. delivering
b. delivered
c. to deliver
d. to be deliver

4. The new law will encourage growth in the export market _________.
a. next year
b. in fact
c. possible
d. Sometimes

5. First quarter revenue _________ $45.1 billion from $44.7 billion a year earlier.
a. increased
b. declined from
c. rose to
d. expanded at

6. ________ the end of year results were published, the managers got their bonuses.
a. When
b. While
c. If
d. Because

7. Property taxes ________ about 40 percent of the overall tax revenue the state collects.
a. make
b. account for
c. are at least
d. are raised by

8. Commercial builders downplayed __________ a bust in the superheated housing market.

a. the concern of d. concerns about
b. concerning
c. concerned that
9. The software developers __________ investigated the latest problem.
 a. are just
b. have already
c. still
d. have yet

10. The company expects to see ___________ breakeven and a 15 cent a share loss in the second
quarter.
a. more than
b. more or less
c. somewhere between
d. approximately

11. He is excited about the new promotion and looking forward to ________ more
responsibilities.
a. taking on
b. take on
c. getting up
d. taking in

A word or phrase is missing in each of the sentences below. Select the best answer to complete the
sentence. (Part 5: Sentences 2)

1. You will need to find out the weight and dimensions of your parcel in order to select a
delivery service. _______ then can we give you an accurate quote.
a. And
b. After
c. Only
d. Until

2. We notice that payment for your electricity bill is overdue. Please note that _______ payment
is not received within 7 days, your power will be cut off.
a. until
b. unless
c. whether
d. If

3. The secretary ______ the minutes during the meeting.

a. made
b. had
c. took
d. Did

4. Everyone in the department is expected to ______ the meeting.

a. come
b. be present
c. stay
d. Attend

5. I’d like to show my _______ to all the staff who volunteered to help out at the charity
evening.
a. approval
 b. awareness
c. appreciation
d. Credit

6. The administrative assistant should do a stock check every fortnight using form OS201 to
56check if we are ______ low on any supplies.
a. going
b. running
c. making
d. Staying

7. I have noticed that many members of staff are currently not ______ to the dress code
guidelines laid out in the employee manual.
a. adhering
b. identifying
c. complying
d. knowing

8. I’d like to apologize for the noise on level 2 which is due to maintenance work ______ carried
out on the premises.
a. was
b. to be
c. being
d. is being

9. I regret to ______ you that your order will be delayed by 3 weeks.

a. inform
b. say
c. update
d. report

10. In the _____ that you are injured at work, your medical insurance will provide you with
private health care.
a. event
b. case
c. time
d. Way

There are four underlined sections in the text. Select the one which is wrong.
(Part 6: Error recognition 1)

1. The minimum wage bill provides for a gradual reduction of the minimum wage from $5.15 an
hour to $7.25 an hour over two years.
a. Reduction
 b. Bill
c. Minimum
d. over two years

2. Should we really speak of the “breakdown” of families when we are perhaps witnessing new
family forms and a new social structure arising late capitalism?
a. Should we
b. when we are
c. arising
d. speak of

3. The economy is heavy dependent on industry, and economic growth has always been of
greater concern than environmental preservation.
a. on industry
b. has always been
c. heavy
d. than

4. In 2004, a team led by the government environment ministry say that chemicals from the
factory had contaminated sediment in the bay and entered the food chain.
a. led by
b. say that chemicals
c. contaminated sediment
d. entered

5. Advocacy for child war victims, children in hazardous work, abused children and those
variously exploited or handicapped has attracted the attention and commitment of legislators
and policy-makers through the world.
a. those
b. has attracted
c. in
d. through

6. Public opinion polls have consistently demonstrated the public’s willingness for 'tradeoff'
economic growth for environmental protection.
a. consistently
b. opinion polls
c. for
d. environmental
7. Most of the large industries in the country are well organised and structured and are
sometimes backed up internationally reputable mother companies.
a. in the
b. Most of
c. are
d. backed up

8. The technology, developed in coal-rich Germany in the 1920s, involves partly burning coal to
turn it into a gas, then using a catalyst, usually a metal, make it a liquid.
 a. coal-rich
b. involves partly
c. turn it into
d. make it

9. The increase population, and rapid economic growth in recent years, have put a large and
increasing stress on the water resources and environment in Ho Chi Minh City, Vietnam.
a. in recent years
b. on the water resources
c. increase
d. in

10. Education should emphasize our interdependence with peoples, with other species and with
the planet as a whole.
a. our
b. with
c. should
d. as a whole

In each question you will see a text with 4 underlined words or phrases. One of these is incorrect or
needs to be re-written. Select the incorrect option. (Part 6: Error recognition 2)

1. I don't think it's advisory to take on any more staff at present. There has been a considerable
increase in our rates due to the current economic climate, so I don't think we can afford an
extensive recruitment program.
a. considerable
b. economic
c. extensive
d. advisory

2. Could you make a few alterations to the report please? Rachael Wells spells her name
Rachael, not Rachel, so could you transform the spelling? We've got last month's figures in
now, so they can be added to the report. The average monthly income will need to be adjusted
to take these new figures into account.
a. alterations
b. added
c. adjusted
d. transform
3. I would be happy to act in the role of consultant to recommend you on how best to design
your products. My fee is $500 per day. I'm afraid the dates you suggest are not possible as I
am away at a conference, but any time the following week would suit me well.
a. recommend
b. act
c. suggest
d. suit

4. To whom it may concern,

 I am writing with regards to the invoice which we sent you on 15th January which is still
outstanding. I regret to inform you that you have incurred a fee of $5. I would be very grateful
if you will send the payment immediately.
Thank you for your attention
Rachael Barnes
Henson and Son Building Contractors.
a. To whom
b. will send
c. with regards to
d. have incurred

5. I'm very conscious that there are people in the department who have objectives to the decision
to turn the staff common room into an office. While we understand your concerns, may I
stress that the decision was made after a great deal of discussion and is the best option
available to us.
a. concerns
b. discussion
c. option
d. objectives

6. On your resumé, you should write a brief history of your education and training, mentioning
your qualifications and the grades you obtained. Also include a work history. Include a
section about your personal interests, and don't forget to write the contact information for two
referrals.
a. qualifications
b. grades
c. history
d. referrals

7. In order to achieve certification for our products, we need to ensure the highest possible
standards. Each produce must be checked thoroughly before packing. Any faulty items should
be placed in the box marked 'rejects'.
a. produce
b. certification
c. standards
d. rejects
8. Ice cream sales vary according to the time of year. In summer, sales boom as everyone is in
trying to keep cool, and people are in the mood for ice cream. Then sales plummet in the
autumn and remain low during the winter, although they raise a little over the festive season
when a lot of people are eating.
a. boom
b. plummet
c. raise
d. remain low

9. We need to book a temp to cover Rebecca while she's away on annual leave. Would you mind
getting in touch to the temping agency? The dates are 14th – 18th July.
a. to
 b. away
c. on
d. in

10. Do you mind to swap offices with me this afternoon? We've got a departmental meeting, but
we can't use the usual meeting room because it's being renovated. You're room's a bit roomier
than mine is. Hope I'm not being too awkward!
a. being renovated
b. roomier
c. to swap
d. being too awkward

You are going to read some reading passages, each with 2-5 questions. For each question, choose the
answer which you think fits best according to the text. (Part 7: Comprehension)

Are you setting up a small business? Worried about the costs of renting office space and employing
the right people?
Rebus Virtual Office World can help you. With our Basic Office Deal, we can set up a virtual office
for you practically overnight.
We will give your business a professional image and our polite, friendly staff will handle your calls
and present your business in the best possible way. We can provide you with: a professional business
address, a local phone number and we will also handle mail.
For a more personal approach, with the option of forwarding mail and messages to your home
address, don’t hesitate to ask us about our Premier Office Deals.

1. Where is the text from?

a. A message from a business to a current client
b. An advertisement for a new business service
c. An email from one business worker to another
d. A newspaper article about a new business’s success

2. What does the service provide?

a. Off-site staff to perform general office duties
b. A site where several businesses can locate their offices
c. Advice on how to make your business more professional
d. Temporary staff for local businesses
3. Which of the following is not included in the Basic Office deal?
a. A polite receptionist
b. A mail-forwarding service
c. A professional address
d. A telephone-answering service

Read the text and answer the questions. (Part 7: Comprehension 2)

Switch to Energy First

Energy first is one of the UK’s most innovative energy suppliers. We were the first energy supplier in
the country to offer smart meters free of charge to our customers. These computerized meters submit
automatic electricity readings for once an hour and once daily for gas. This information goes directly
to the customer’s online account, allowing them to view and monitor energy usage. By understanding
how much money they are spending on energy, we strongly believe that people can take control of
how much energy they use and make significant savings to their monthly bills.
If you want to benefit from our smart meters, all you have to do is make us your energy supplier.
Switching is simple. The first step is to click the ‘show prices’ button below to compare our tariff
with that of your current provider.
If you decide to go ahead, apply using our simple online form. We’ll handle the rest, and keep you
regularly updated with the progress. There’s no need to contact your current supplier.
If, within 7 days of submitting your form, you change your mind about switching energy suppliers,
don’t worry. We give you a 7-day cooling-off period during which you can cancel your application
with no penalty. It will take approximately 5 weeks for us to complete the process of transferring you
to our supply. A week before your supply goes live, we will email you to confirm a start date.
Once you have become a customer, you’ll be contacted over the phone by a local installer to arrange
a convenient time to fit your smart meters. You will need to be at home when these are fitted. Once
they are installed, you can check your energy use online. Until then, you can submit monthly readings
online in order to obtain an accurate bill.

1. What is the purpose of smart meters?

a. to reduce the costs of energy bills
b. to inform customers which suppliers offer the best rates
c. to allow customers to pay their bills online
d. to show customers how much energy they use

2. Customers switching to Energy First do NOT need to:

a. complete an application form online
b. inform the company that currently provides their energy
c. be at home when the meters are installed
d. allow 6 weeks for the suppliers to be switched

3. What can be inferred from the passage?

a. Energy First offers cheaper energy rates than other companies.
b. Customers will have no gas or electricity for 5 weeks while switching suppliers.
c. You have to pay a fine if you cancel your application after 7 days.
d. All Energy First customers must have smart meters if they want accurate bills.
4. Once customers’ supplies go live, they will soon receive:
a. a phone call from a meter installer.
b. a smart meter in the mail.
c. an energy bill from their previous suppliers.
d. a meter reading from the new suppliers.

Read the two emails and answer the questions (Part 8: double passages)

Email 1

Hi,
Sorry for sending this to all the staff in the company, but my list of people who are going to the
Signmakers’ Conference in Dartmouth is not up-to-date, so I thought I’d mail it to everyone just to be
on the safe side.
The company has agreed to pay for transport by rail which means you won’t have to drive there
yourselves. We’ve booked seats on the 0630 from Stanton Heath which goes direct to Dartmouth. We
should arrive there by 0845, and we can then share taxis to get to the venue, which I understand is just
a 15 minute drive, so we should easily make the 0930 start.

Hotel accommodation has been booked at the Premium Inn, Dartmouth. The management have agreed
that all delegates should have their own rooms. It’s likely that some of you will have singles, while
others will have doubles and twins. I can’t take request for double rooms, I’m, afraid. It will be the
luck of the draw. All rooms will have en suites, and should be very comfortable.
We’re planning return transport on the 2010 from Dartmouth which will get us back to Stanton Heath
at 2200.

I’ll be booking transport on Friday morning (14th March), so if you have any queries or problems,
make sure you contact me before then.
James Roxford

Email 2

Dear James

Sorry, I didn’t get back to you in time. I was off sick last week and didn’t get your message until this
morning. I hope you haven’t booked the train tickets yet. I’m planning to go to the conference by car,
as I’m not returning to Stanton Heath after the conference. I’m going on to visit my family.
Is there any chance you can reserve a double room for me at the Premium Inn? I find it hard to sleep
in single beds.

Thanks
Mindy Jacques

1. James’s email was sent to:

a. Mindy Jacques
b. staff who are attending a conference
c. visitors to James’s company
d. everyone in the company

2. Which of the following is true about the journey James has planned?
a. Delegates will take a different route on the return journey.
b. The delegates will arrive just after the conference starts.
c. The return journey is faster than the outbound journey.
d. The delegates will need to change trains on the outbound journey.

3. When did Mindy send her email?

a. Monday (17th March)
b. Thursday (13th March)
c. Friday morning (14th March)
d. Friday afternoon (14th March)

4. What is James likely to do after receiving Mindy’s message?

a. reserve a double room
b. buy another conference ticket
c. phone a taxi company
 d. cancel a train ticket

Read the two emails and answer the questions. (Part 8: double passages 2)
Dear Barbara,
Regarding the marquee that you would like to hire from our community group, I spoke with
our committee last night and this is no problem. We could hire you one of our marquees at a
cost of $100 from now until the week after the arts festival if you’d like. The only conditions
are that a) your company ensures that the marquee is covered on your insurance for the period
of the hire and b) that it is returned to us in the same condition by 15th May.
If you do decide to go ahead, you can collect it from the community hall on a Monday or
Thursday between 1800 and 1900.
You may be interested to know that we are planning to sell one of our marquees. We
currently have two (one slightly smaller than the other). We are undecided yet which one we
would want to sell (the smaller one is newer and therefore in better condition). If you did end
up buying one, we’d knock the $100 hire fee off the final cost.
Let me know if you’ve any questions – you can call me if you would like to discuss this
further.
Thanks

David

Dear David,
Many thanks for your email regarding the marquee. We’d like to go ahead and borrow it
please. I will send one of my colleagues over on Monday evening to collect it, if that’s all
right with you. He has a van, which I dare say will make transportation easier.
You mentioned you have two marquees. Could you confirm whether you will be lending us
the large one or the smaller one? We require enough space to accommodate 30 guests, so
although the smaller one is in better condition, the larger one may suit our needs better. Could
you send me information about their dimensions.
Regarding the sale of your marquees, I will speak to our events committee, but I don’t think it
is likely that we will want to buy, as we only hold events like this on a very occasional basis.
Thanks for your help,
Barbara

1. Why does Barbara need a marquee?

a. for a committee meeting
b. for a community group project
c. for an arts festival
d. for overnight accommodation

2. Barbara can use the marquee free of charge if…

a. her company buys a marquee in future
b. her company insures it against damage
c. he arranges her own collection
d. she promises to keep it in good condition

3. In her message, Barbara expresses concern about

a. the cost of hiring
b. the condition of the marquee
c. the collection time
d. the size of the marquee
4. What is Barbara likely to do next?

a. buy a marquee
b. arrange a collection time
c. speak to colleagues
d. negotiate the price