MARMARA UNIVERSITY

FACULTY OF ENGINEERING

DEPARTMENT OF INDUSTRIAL
ENGINEERING

INTERNSHIP REPORT

RECEP ALİ HANECİ

150319565

October, 2022

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 MARMARA UNIVERSITY

FACULTY OF ENGINEERING

DEPARTMENT OF INDUSTRIAL ENGİNEERİNG

Organization Content Relevance

\10 \70 \20
This part will be filled by internship commission

STUDENT

NAME, FAMILY NAME : Recep Ali Haneci

ID NO : 150319565

STARTING DATE : 18.07.2021

FINISH DATE : 12.08.2021

DURATION (WEEK OR WORKDAYS) : 20 Workdays

INSTITUTION WHERE INTERNSHIP IS MADE

NAME, COMMERCIAL TITLE : Etsun Dış Ticaret A.Ş.

ADDRESS : Ali Kaya Sk. Polat Plaza B Blok Kat: 14 Levent-İstanbul

PHONE NUMBER : (0212) 385 32 50

FAX NUMBER :

DEPARTMENT :

SUPERVISOR

NAME, FAMILY NAME :

TITLE :

E-MAIL :

PHONE NUMBER :

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TABLE OF CONTENTS

LIST OF FIGURES …………………………………………………………………………3

INTRODUCTION …………………………………………………………………………. 4

INTERNSHIP ACTIVITIES ……………………………………………………………….6

FIELD QUESTIONS ………………………………………………………………………26

SYSTEM ANALYSIS . …………………………………………………………………... 28

CONCLUSION …………………………………………………………………………….29

APPENDIX …………………………………………………………………………………31

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LIST of FIGURES

Figure 1 ……………………………………………………………………… 8
Figure 2 ……………………………………………………………………… 10
Figure 3 ……………………………………………………………………… 11
Figure 4 ……………………………………………………………………… 16
Figure 5 ……………………………………………………………………… 16
Figure 6 ……………………………………………………………………… 27

3
INTRODUCTION

Information About the Company

Starting its business life in Ankara, ETSUN A.Ş. With its export volume of 7.5 million
USD in the first years of its establishment, it achieved an unprecedented success in that
period. Between 1982-1989, it carried out wholesale food and livestock trade in large
quantities to the Middle East countries and presented the meat products it produced in the
meat integrated facility it established in Ankara in the same period to the domestic market and
achieved great success with its quality.

It exported Teksun and Final solid oils, which Unilever had contracted to produce, to
Iraq, and Vita products, the Unilever brand, to Syria. It has become a symbol of trust in
foreign trade with its success in fulfilling the contract conditions by winning various oil,
sugar, pulses tenders opened by the Iraqi State Ministry of Commerce (State Co. For Food
Stuff) through the UN in the 90s.

By exporting 62 million USD to 11 countries including Dubai/UAE, Azerbaijan and

Russia, it first succeeded in gaining the title of "Foreign Trade Capital Company" in 1995
according to the laws of the Republic of Turkey. With this title, ETSUN was among the top
30 companies of the period in Turkey.

In Azerbaijan, our most important export market, with the growth of the construction
sector, ETSUN, which has focused on the export of construction products since 2007, has
chosen to increase its activities in this sector with the competitive advantage of reliable and
successful companies with which it cooperates.

With the acceleration of its increasing foreign trade volume and profitability, it took its
place among Turkey's top 500 companies even higher. Its next target is; To increase its share
in the export markets it serves by completing the investments aimed at perfecting the foreign
trade service it offers and to add new sectors to its export portfolio.

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 Table 1. Weekly Schedule

Week Date Task Responsibilities Accomplishments

18.07.2022-  Installation of
 To learn concepts about  I learned how to
1 22.07.2022 necessary
Power BI Desktop and download the
programs for
Power BI Service, install necessary files, how
the project and
Power BI on Windows and to deal with the
learning how
learn how to use it. errors encountered.
to use.
2 25.07.2022-  To learn I learned from where
29.07.2022 Power BI in and how the reports
detail for the Getting to know and are fed, and how to
project to be updating reports transfer the updated
done after the reports to the Service
training. environment.
3 01.08.2022-  While improving my
05.08.2022 Follow-up of teamwork skills, I
Transition to SAP is in the
integration also gained different
1st phase; following the
studies for the perspectives thanks
trainings given to the
transition to to the feedback given
buyers, introducing to SAP
the SAP by the managers
interface.
system during the transition
to SAP
4 08.08.2022- Follow-up of  Transition to SAP is in the Activities such as
12.08.2022 integration 1st phase, following the adding suppliers,
studies for the trainings given to the bidding, contract
transition to buyers, creating a supplier creation etc. were
the SAP in SAP, making offers, etc. learned in the SAP
system system.
Supervisor Notes: Supervisor Signature:

This internship gave me the opportunity to experience what I have learned throughout my
education life. I was able to experience the working environment and adapt to teamwork.

Thanks to successful employees in a successful company, my internship period was

informative and instructive. By integrating academic and real life experience, I understood
Industrial Engineering activities more comprehensively and accurately.

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INTERNSHIP ACTIVITIES

Date: 18.07.2022

On the first day, the office was introduced by the office secretary. Rooms and
equipment were shown. After showing the area where I will work, I took delivery of my
equipment and started to install some necessary programs. By meeting with office workers,
we made a small conversation about school, department and internship.

During this conversation, they talked about the work that the company expected from
me during my internship. First, they stated that they used the Power BI program in the field of
data analysis. I stated that I had received training on Power BI, Query, and Pivot programs
before, and at least I knew these programs. They said that there are many Power BI reports
and that these reports are updated periodically. They said that what they expected from me
was to learn from where these reports were fed, and to update the files that these reports were
fed according to the intervals at which the reports should be renewed. Later, when there is a
need for new reports in addition to these main reports, they said that they expect me to meet
these needs by working on these reports and creating new reports. Later, they said that they
expected me to filter the tickets opened through the IT Service Management program they
used, by approving/rejecting them according to the determined rules. At the same time, they
said that they switched to SAP Ariba for the purchasing platform and that it would be very
instructive for me to observe this process.

After our meeting, I went to my desk, reviewed the notes I took during our
conversation and studied the topics they talked about on my computer.

3.

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 Date: 19.07.2022

Today, we examined the ITSM service method with one of my colleagues at the
office. The ITSM system is used throughout the company to identify and meet demands.
As the Governance team, it was learned that the status of the orders opened from the
production area, various document information, etc., were passed through certain filters
(such as the time until the delivery date, whether there was a delivery information) and the
control of the relevant request before it reached the purchasing team by deciding whether
or not to approve the request. Documents related to this approval/rejection phase were
reviewed. In cases such as the change of the purchasing specialist, technical information
has been obtained regarding the transfer of the demand on the demanded buyer to an
active buyer. For example, a ticket opened for a request with sufficient time to the
delivery date is answered as follows:

The delivery date of your request opened with normal status in YSP is seen as -/--/----.
In accordance with our ITSM request acceptance rules, your request is rejected as there is
sufficient time for the delivery date.

ITSM admissions rules:

* If the time remaining to the delivery date has decreased;
If the 60-day demand is 10 days before
If the demand for 120 days is 20 days before
Incoming support requests will be approved by the Governance team.

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 Date: 20.07.2022

On the third day of the internship, for the accuracy of some of the metrics used while
examining the purchasing data, we examined the raw material prices examined in certain date
ranges.

While performing data analysis, the price change of various purchased products is
checked by looking at the reports updated on certain dates and the old price information. In
order to understand whether the changes in the price of a purchased product are natural or not,
the price changes of the relevant raw material in the national markets are followed and
reported. The price change in purchasing is compared with the change in the raw material, and
it is examined to see if there is a normal or unusual change. In case of an unusual change, an
investigation is made on possible factors.

After the system was understood, I created a report by examining various international
markets on an excel file containing the raw materials of the purchased products.

I also created a requested report today. In line with the incoming request, I
downloaded an excel file from the purchasing system we actively use. Along with this file, I
uploaded two manually created excel files already in the cloud system to Power BI.

First, I switched from Power BI to Query screen. I did the standard operations such as
removing duplicate and blank data on the Query screen. I removed the columns other than the
columns I would be using.

Then I returned to Power BI, saving my changes on the Query screen. I made
connections between the tables and started the visualization business. I prepared the report in
such a way that the team could see the information requested in the simplest and most fluent
way.

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 Date: 21.07.2022

I started to control the requests coming through ITSM. I checked the information such
as delivery and supply date through YSP and Power BI, filtered the requests in line with the
demands of the factories within the framework of the rejection/approval rules found in the
relevant documents.

I started learning about the Power BI system. I learned that there are two different
power bi environments.

The first of these is Power BI Desktop, that is, the interface where data is analyzed,
various data are transferred to the program and worked on, necessary measurements are
prepared, table connections are created and then visualization is made. Desktop is a
comprehensive tool for connecting to, transforming, visualizing, and analyzing your data. It
also allows you to create reports. It features the Query Editor, which enables you to connect to
numerous data sources and combine them (often referred to as modeling) into a data model.
After that, a report is created using the data model. Reports can be immediately distributed to
others or published to the Power BI service.

The other is Power BI Pro Service, that is, the environment where reports prepared on
Power BI Desktop are displayed and those who have authority in the organization can review
these reports. A cloud-based service, or software as a service, is the Power BI service (SaaS).
For teams and organizations, it offers report editing and collaboration. Although modeling
with the Power BI service is restricted, we can connect to data sources. We can create
dashboards, develop and share apps, analyze and explore your data to find business insights,
and much more using the Power BI service.

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 Date: 22.07.2022

Today I reviewed the Power BI reports prepared for the company.

There were 5 different reports that were used continuously. The first of these, "Central
Purchasing Metrics", was the most comprehensive among the reports. In the report, category
and personnel-based targets (savings rate, payment term target, new supplier target, etc.),
transaction times, localization, urgent demand rates, historical etc. purchasing amounts,
number of orders, number of requests etc. within the framework of filters dashboards
containing information were available.

Another report is called "Demand Analysis". In this report, there are studies such as
load analysis, delivery analysis, etc., such as the number of requests on users or purchasing
departments. In the “Expenditure Analysis” report, there are places where the data about the
suppliers are examined and pareto analysis is made. And there are two different reports which
named “Supplier Inventory” report and “Demand Density” report.

These reports are fed from very large data sources, such that some of the reports they
are fed are downloaded from the system in 4-5 parts and added to the Power BI reports.

Since today is Friday, I also checked the status of the tickets approved through the IT
Service Management program. I reported tickets that were approved but not processed after a
certain period of time. Then I sent this report to the relevant buyers and purchasing managers
by e-mail.

I had a meeting with my supervisor about my first week. We evaluated my work. He

pointed out what I should focus on through these studies, my pros and cons. Then I briefly
reported the work I did this week. I made a note of my unfinished business to make it easier to
follow.

10
 Date: 25.07.2022

In the second week of my internship, after obtaining my necessary Power BI

authorizations, I learned from which data Power BI Dashboards are fed. I learned update
certain Excel reports pulled from the company's purchasing system by replacing them with
old files in the company's cloud file. Then, by entering the Power BI Desktop application, the
relevant report is refreshed. The renewed report is published so that the relevant users can
view it.

There are 5 different types of reports drawn from the purchasing system;

-Demand tracking report

-Bid tracking report

-Receipt Information report

-Demand Cost Report

-Supplier Inventory Report

There are certain columns that must be included in the excel of each report. After
logging into the system, these columns should be selected and a report should be drawn by
entering a date range.

In addition, since the demand monitoring report and the bid monitoring report are very
large in size, they are downloaded in 3-year periods. Then these data are appended as a one
big table on the Power Query screen. Except for the Demand Analysis, all reports are updated
monthly at the beginning of the month, and the Demand Analysis report is updated twice a
week on Mondays and Wednesdays.

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 Date: 26.07.2022

Power BI is a business analytics service to visualize and analyze all your data in one
place. In other words, Power BI is a business analytics suite that analyzes and interprets data.
In short, it displays your work. It produces quick answers with rich dashboards that can be
viewed on every device. Microsoft Power BI is a SaaS platform that allows anyone to easily
access their own data, create live dashboards and reports, and explore data at any time through
interactive visualizations. With Power BI, you can make all your data viewable in one
location and get an overhead view of your business operations, regardless of where the data
resides. Power BI includes three companion apps.

-Power BI Desktop

-Power BI Pro

-Power BI Mobile

As an experiment today I learned to update the test files of Power BI reports. I

uploaded the excel files I took at certain date intervals through the company's purchasing
system to the cloud files that feed the Power BI reports. The important points that I should
pay attention to in this regard were the date ranges and the complete and correct ordering of
the columns in the excel files. After downloading the required reports, I named each report
with the name of the report I was going to replace it with. After completing the process of
updating the excels that the reports feed on, I opened the Power BI reports and proceeded to
the step of updating the reports. After the Power BI reports were updated with new sources, I
checked whether there was a problem with the reports in general. After completing these
processes, I published the reports and transferred them to the Power BI Service environment
for the company employees to see. Thus, I completed the report update process.

12
 Date: 27.07.2022

I'm working on reports today. In a report on requests, I have included a study of how
many of these requests are location-based urgent. In one of the excel files that my report was
fed, there was a column in which requests were divided into two (urgent/normal). I needed to
make the report filter requests through this column. There are two useful ways to do this in
Power BI. The first is the “Calculated Column”, and the other is the “Measure”. Dax formulas
are generally used when creating Measures. I have done some research on the internet about
which Dax formula I can use to filter a certain column. I performed this operation using the
“Calculate”, “Sum” and “Filter” formulas. This measure I prepared was going to the relevant
report and giving me the sum of the urgent requests on a location basis. After the measure is
created, only the visualization step remains. I completed the necessary work on a table using
the visual tools on Power BI.

There is no SUMIF or COUNTIF or AVERAGEIF or SUBTOTAL in Power BI.

Instead, there is an amazing formula called CALCULATE. With this formula, you can extract
rows / records that match the conditions you specify, and then run normal aggregation /
equation expressions on the extracted records (For example, SUM, AVERAGE, etc.).
Therefore, there are many common formulas that you use in Excel, such as SUMIF,
COUNTIF, AVERAGEIF, etc.

For example:

Bölge 1= CALCULATE(SUM(‘Sales Data (2)’[Toplam Tutar]),‘Sales Data

(2)’[Bölge]=”Bölge 1”)

There are many similar formulas used in Power BI. Although the beginner level
formulas seem very simple, there are also complicated formulas in the prepared reports.

13
 Date: 28.07.2022

Today, I carried out a study on the blank data generated on the reports.

When we examined the demand analysis report, we saw that the report can be studied
on a category basis (production, corporate, technical), but there are also blank data that are not
assigned to these categories. I learned that this blank data has emerged due to the requests of
the personnel who have not been assigned a category. While updating the reports, I learned
that there are files that are manually entered, such as personnel names and determined targets,
as well as using unedited excel files. While updating the reports, I learned that there are files
that are manually entered, such as personnel names and determined targets, as well as using
unedited excel files. When I saw blank data, I learned that what I needed to do was first find
out who and which department the request belongs to, and then add the information of the
relevant personnel by entering the manually filled excel.

After completing all the steps, when I refreshed again, I saw that the blank data
disappeared.

In addition, support was requested from the purchasing teams on an issue. They said
that the requests that should be excluded from the scope should not appear in the report, but
they could see these requests when they took data for control.

First of all, I checked the request numbers they had forwarded from the excel file fed
by the report. The requests were included in the file containing the out-of-scope requests.
Then I continued the research through Power BI. I compared the request numbers between the
Out of Kamsap and Bid Tracking tables. I saw that the same request has different key in two
tables. This was because the purchasing team used the supply date instead of the order date
when generating the report. After giving the necessary feedback, I completed the update with
the new file they sent.

14
 Date: 29.07.2022

Today I continued to work through Power BI.

I tried to improve my Query skills more. I worked on how to import data. Then I
learned about data types. I learned how to change letters or words in an entire column at once
to avoid errors caused by Turkish characters. I saw that “duplicates” can create big problems
in the reports and because of this situation, it is necessary to get rid of this “duplicates” on the
Query screen. I discovered the "remove other columns" feature, which gets rid of the
unnecessary columns in the imported excels and preserves the necessary columns. It is a
feature that allows us to automatically get rid of columns that can be added later when data
refreshes, instead of deleting other columns one by one using this feature after selecting the
required columns. M language is used in Power Query. I skimmed through simple M
language formulas.

Then I started working with Power BI visualization tools, I examined the visualization
tools used while preparing the company's reports. Even if the visualization does not seem very
important, it is a very important detail to convey the huge data to the relevant people in a
simple and understandable way. Therefore, it is necessary to choose the right tools while
providing this data flow.

After examining the visualization tools, I started to examine the connections between
the tables. Since the Power BI report is fed from many sources, I encountered a rather
complex structure. In Power BI, "relationship" is always set up between two tables and on a
single column. When a relationship is established between two tables over a common column,
the relationship always has "one side table" and "many side table". The common column on
the "one" side of the relationship can contain only singular values, that is, a column
containing only unique values. For each row of the table on one side of the relationship, there
are one or more records in the table on the many sides. Or there may be no registration at all.

15
 Date: 01.08.2022

Today, I attended the meeting with SAP consultants and our purchasing teams.

Since YSP, which is currently used by our company, can no longer fully meet the
needs of the company; It is desired to use the SAP Ariba module for sourcing and
purchasing. For this purpose, meetings were held with the purchasing teams regarding
system integration. Ariba interface introduced. Information about tabs was given. In event
status, events that are expired, ongoing, completed, etc. are displayed on the interface.
Sections such as recently viewed, upcoming events, overdue tasks, and things to review
are included in the interface. The tasks in the Top Management tab can be simplified with
the filtering method.

Worked on the supplier request creation scenario. After clicking Create, the supplier
request button is pressed. In the first step, the supplier enters information such as Name -
Address into the system. (The parts with a red star next to them are mandatory fields –
general). (Mandatory fields; street, city, zip code and country address.) Tax Number,
Telephone Number, Supplier E-Mail, Website and Communication Language are entered.
In the second step, information about the person to be contacted is entered into the system.
(Name-Surname etc. information is entered). In the 3rd step, information such as the
supplier's category, region, department, sector is entered. Then, Additional information
and Payment information. After the required categories are filled, the submit button is
pressed. The system starts the check process after pressing the submit button. If there is a
company with similar entries, it gives a warning so that there is no repetition. Lists similar
companies. Optionally, one of these companies can be checked and selected or a new
supplier can be created.

In addition, I continued to answer the tickets received through ITSM. I also updated
the Demand Analysis report since it's the weekend today.

16
 Date: 02.08.2022

We continued on SAP.

The new supplier we created appears on the main page in the my suppliers section.
When we continue, we will see the approval process. The approval flow can be edited as
desired. On the Main Page, from the Supplier Management section; approval-rejection-
editing status of the entered supplier requests is displayed and necessary actions are
provided. Supplier Management – View Supplier – Supplier Profile; The supplier's profile
is displayed. Click the register button at the bottom left and click the invite button. An e-
mail is sent to the supplier. Here we received a feedback from the purchasing teams that
the supplier will not be involved in the registration processes.

Afterwards, the purchasing team was informed about the supplier's registration process
via the link, due to situations that may require assistance to the suppliers. If the supplier
has previously registered in the ariba system, he will log in. If he has not registered, he
will complete the registration process from the register option. The important point here is
whether the supplier is registered in Azersun or not. If he has registered before, he will log
in and fill out the Azersun questionnaire. The supplier fills out his profile by selecting the
service area and the regions it serves (required fields). After clicking Register, check will
take place in case of any duplication. If there is a similar company, a warning like "You
may have registered before" will be sent to the supplier. Depending on the situation, the
supplier can review this account, and the new registration process is continued by saying
skip the review.

17
 Date: 03.08.2022

We continued through the supplier's registration phase.

Events, tasks, certificates, etc. on the supplier's homepage. There are basic categories.
The supplier completes the Azersun Registration Questionnaire. It displays the
information previously filled in by Azersun in the registration field and can make changes
on it. It enters the information that is not automatically fetched. In other information,
brand name, delivery method, tax number, tax office, company type information are
entered. In the Bank Information section; account holder, bank account unit, bank key
information is entered. In the Appendix section; Signature circular, company bank
stamp/signature, SSI debt information (if there is no SSI debt letter is attached), the
company's partnership information, the document list owned by ISO are attached. In the
company section; Information such as the year of establishment of the company, the date
of its registration with the state, the total number of employees of the company, the
general turnover of the company, the fields in which the company wants to work with
Azersun are filled in.

In this part, we got some feedback from the purchasing teams.

- Automatic mapping of the fields that we fill in the Supplier Request

Formation section during the Supplier's Registration to the System.

- It was requested that the supplier may have problems while creating the
registration process and in this case, he would be in contact with the purchaser within the
company, in this case, the necessary information about the sections in the form should be
provided and even a comprehensive report should be prepared so that the supplier's
questions could be answered effectively.

After all is completed, the send full response button is pressed. The system gives a
warning if there is a missing field. If the "Your response has been sent" screen is
displayed, the necessary steps have been taken by the supplier.

18
 Date: 04.08.2022

Today we continued SAP integration studies.

After receiving the email that the supplier has completed the registration
questionnaire, the supplier's profile is entered. In the process flow, the approval process is
entered. Depending on the payment option, there may be different steps in the process flow.
The category manager, director and chairman of the board of directors complete the approval
process. Administrators can view and check the supplier survey. From the supplier
registration confirmation section directly from the mail; can select accept, reject, request
editing options. When all approvals are finished; the registration status is updated as the
registered supplier.

Problems related to the process that the purchasing teams generally stated were noted.
These are the following.

- A team should be established or determined regarding the questions that may arise
during the process.

- Problems with mappings.

- Catalogue, action plan.

- Links will be sent to all companies that are currently our suppliers; The possibility of
difficulties in following this should be considered.

- What kind of path is followed if companies direct them to their accountants.

(Companies send the forms they think they will not fill in such cases to their accountants, how
can we avoid this situation, will we encounter an error)

- What kind of a path should be followed regarding the supplier who is prejudiced
against such systems.

- In cases where additional information is requested, the leather return should go not
only to the supplier but also to the purchaser. Because the supplier may not actively control
the status of the process.

19
 Date: 05.08.2022

We closed the last day of the week with Ariba Sourcing.

The project starts to be created with Create-Assisted Fundraising. Enter name,

description, project type. An existing project can be copied. Enter whether it is a test project
or not. Predecessors are selected (Previously executed and linked projects are selected.)
Owner, product, region, etc. categories are filled. There is information about the fields in the
box next to the fields. There are multiple sourcing projects. These are:

- RFP – Request for Proposal

- RFI – Information gathering activity (Request for Information)

- Reverse Auction – In cases where the quality is of the same standard, it can
cause a price cut to get the business due to the suppliers entering the platform at the same
time. So it can be very advantageous.)

As the global economy increases the cost pressure on companies, purchasing comes to
the fore as an increasingly decisive factor in raising profit margins and competitiveness.
While it was sufficient to supply the right components in the past, sustainable business
relations are now needed.

SAP Ariba offers a platform where you can manage all purchasing processes end-to-
end in the cloud environment. It provides a structure where businesses of all sizes can connect
with their business partners whenever they need it and track all processes from procurement
to payment. By connecting all supply processes, we can prevent possible supply chain risks,
keep your expenses under control, and act faster.

Finally, I checked the ITSM tickets and related e-mails and provided the necessary
feedback.

20
 Date: 08.08.2022

We did a study on how to create a report on the first day of the week.

Sections such as name, description, test project or not, activity type (RFI, RFP,
Tender) are filled in the name and type tab. In the project details tab; product, documents,
departments, mother tongue, currency options are filled. (The ones selected in the project are
transferred directly here.) The template is selected and the RFP document is created.

We then proceeded with creating a request for quotation template. To summarize the
areas here,

-Event duration: Specifies the duration of the event (The duration of the Offers)
This period can be changed in the Edit section.

-Suppliers: This is the area where suppliers are invited. By using the Invite
Suppliers button and filtering section, suitable suppliers are selected and invited.

(Get Values from Event button calls up suppliers related to the selected product
category)

(On the invite suppliers screen, a new supplier creation form can be accessed
from the create section on the right.)

-From the “add” options; name, description, product (mapped), region, material
code (stock code), quantity, ysp request number, requested date of request (comes
from the date of supply on the inventory card), request price (price per piece). After
clicking View all options, click the Add button from the top right.

Finally, I checked the ITSM tickets and related e-mails and provided the necessary
feedback.

21
 Date: 09.08.2022

Today we continued on the request for proposal template.

In the Questions-Requirements-Attachments area; The validity date of the offer,

payment days (can be changed as payment term), payment term (the name can be changed as
payment terms), payment type, explanation about payment, document upload screen
information are entered by the supplier. An attachment, whose description is entered in the
Add-Attachment section, can be added for the supplier to see.

Event Rules can be set. (Multi-round bidding; allowing a 2nd round to get discounts
from suppliers after any bidding). The exchange group is edited and saved.

From the section set event rules; When a complex offer is requested, the desired
options are entered.

When the publish button in the upper right corner of the request for proposal template
is clicked, the request for proposal is published. If desired, the event can be watched later.
Emails are sent to suppliers. Participating suppliers, remaining time, etc.

Also, some of the notes I took at the meeting were:

- Although the minimum order amount is declared, different amount of demand

is opened and the time to turn into an order prolongs (This situation causes the request to be
sent back for revision and the time spent on these revision processes consumes the
procurement time of the buyer and additional workload.)

- The cash flow approval sequence is long, not initiated on time, and waiting
for approval on the screens (This situation leads to not making payments on time, resulting in
tension with suppliers and delays in product supply.)

- In products where the supply and price balance changes depending on the
seasons, supply problems due to the demands opened in the off season, product unavailability,
the obligation to buy goods at high prices, and the formation of a pressured environment with
serious tension.

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 Date: 10.08.2022

Today, a study has been carried out to enter proposals on behalf of the supplier in case
the supplier cannot use the system.

In the Items for which quotation is required tab, after clicking on the three dots in the
upper right corner of the suppliers, the layout is entered. Events contain the event that you
want to bid on. Switches to the full content screen. First, the prerequisites are reviewed and
approved. Currency is selected for existing items (Optionally, different currencies can be
selected for different items). The items to be bid are approved. The required fields that we
have determined for the items are filled in on all content pages (The gap between the titles and
the fields to be filled in the content is too large, the page needs to be scrolled, the user may
not see this.) (Why is the payment type after the payment due date? If the cash payment will
be received, why is the payment due date?) (Please add your offer letter.) Price, delivery date,
tax indicator for Azersun, warehouse stock, purchase type are filled in. (The necessity of
Azersun tax indicator will be discussed, or it can be named as KDV/EDV rate, and a percent
sign can be put) (Supplier explanation should be removed). After the offer has been sent, a
notification will appear on the screen as if your response has been sent.

Also, some of the notes I took at the meeting were:

- In the purchase of machinery and equipment, due to the fact that the products
are shipped without pre-testing by our technical teams at the manufacturer's facilities, serious
loss of time and unnecessary tensions between the purchasing - business unit - manufacturer
in the subsequent non-compliances.

- Although the request status is normal, the phrase "urgent" is written in the
request description section or it is accelerated as if it is "urgent" by e-mail or phone after the
request The dates and the demand explanations must be compatible.)

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 Date: 11.08.2022

Today we worked on how we can create Contracts via SAP.

Create contract request on the Dashboard is selected. Name entry – if a similar

agreement has been made before, selection of that agreement (to be copied from the
agreement) – test project or not – native language – supplier (registered in the system) –
agreement date – maturity type – entry into force – expiration date – current contract amount
– request type – contract type – expenditure type – product – regions – departments(etsun,
azersun) – requested company – requested location – export registered – delivery type –
predecessor project(auto-fills values in other project) – delivery date – payment terms –
delivery status – service purchase status information is entered.

The template is selected. By clicking Create, the process is terminated and transferred
to the Overview screen. From the Team - Actions - Edit section, contract requester, observers,
project owner, contract manager are selected and called OK. Task tracking is provided in the
Tasks section. In the Documents section, documents related to the contract can be added by
following the steps – open – actions – create. Relevant documents – the file is selected to
publish with a right click and the file is fully uploaded.

Also, some of the notes I took at the meeting were:

- Pre-request e-mail or verbal agreement with the business units – such as lead
time – sensitive information is not entered into the system exactly or entered incorrectly when
YSP requests are opened (Basic for purchasing are YSP records.)

- Due to the fact that the goods acceptance criteria are not up-to-date and real,
the products are blocked and there are serious problems with the companies as a result.

- Disabling purchasing during the price negotiation process and then requesting
approval processes in YSP for the aforementioned works.

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 Date: 12.08.2022

On the last day of my internship, I made Power BI report updates. Then we held an
evaluation meeting about SAP meetings.

These are:

- Failure to make the payments on time by the finance department brings the
purchasing against the companies, causing the loss of purchasing gains and extending the
delivery times. (Our solution suggestion: The warehouse of the relevant business unit should
not perform the goods acceptance process before all documents are completed.)

- Problems experienced within the business unit (For example: Loss of

documents between the warehouse and accounting. This situation delays payments on the one
hand, and creates additional workload by re-requesting the said documents from the buyer on
the other hand.) (Our solution suggestion: Making internal document traffic of business units
electronically via EBA)

- Although it is subject to permission for import, a request is made without

prior permission, prolonging the supply period and causing unnecessary tension and polemics
between the business unit, customs department, purchasing and logistics units, and loss of
time by correspondence and telephones. (Placement of customs personnel with knowledge of
the permissions in the request approval mechanism)

Towards the end of the day, I made an internship evaluation with my manager. Later, I
thanked my colleagues and my manager for their caring and helpful behavior.

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FIELD QUESTIONS

1. Provide brief information about the sector of the company. List the main
problems of the sector. Describe possible changes in the sector with Industry
4.0.

In the 21st century, where technology manifests itself in every aspect of life, the place
of information technologies in business life cannot be denied.

One of the biggest problems of large companies is data cleaning.

Monitoring and reporting the work done is as important as the work done. Companies
should store such information and, when necessary, draw a roadmap for the future from
this past data. Data analysis provides convenience to companies and managers at this
stage.

What needs to be done in this process is to determine the data requirements and how
the data is grouped, to ensure that this data is collected (This can be done through various
sources such as computers, online resources, cameras, environmental resources or
personnel), to make the necessary arrangements so that the collected data can be analyzed
(It is also data cleaning Today, the biggest problems of large companies are not to analyze
data, but to ensure the cleanliness of the analyzed data) and then to analyze these data to
reach the results and make decisions.

Production/operation systems that work in full integrity with information systems can
achieve great success in optimization.

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 2. Draw a cause and effect diagram for a specific problem.

One of the biggest shortcomings in the field of information systems today is qualified
information system employees. Today's large companies take great care in hiring qualified IT
staff. If we consider companies working with more than one department in more than one
sector, we can understand how important the information systems department is for these
departments to work in harmony with each other. However, it is very difficult to find quality
IT employees nowadays. We need to examine this problem in terms of causes and effects.

There are many reasons that cause this situation. We can examine these reasons under
the headings of equipment, people and methods. Some of these are lack of hardware in
schools, difficulty in learning, ignorance of the importance of the sector, lack of practice in
schools, and not being able to receive pre-university software education.

As a result, a problem arises such as the inability to find sufficient number of qualified
personnel in the IT field. This problem is not only limited to the IT department, but also
causes incompatibility in other departments. While the processes should work optimally,
reaching this level causes difficulties.

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SYSTEM ANALYSIS

Identify two problems related with the Company Operations. State the importance of
the problems.

One of the problems is that the purchasing officers are constantly trying to be informed
about the demands coming from the factories of the company via e-mail and telephone, which
causes the buyer to have difficulty in doing his job.

Another problem may be that the purchasing processes are not managed properly, there
are problems in finding suppliers in various situations, and this may cause problems such as
exceeding the specified lead time.

For the solution of the problems, what kinds of data should be collected and what kind
of analysis should be done?

For the first problem, By using IT Management Software, solutions have been
produced such as following processes such as obtaining information, creating an approval
flow (in this way, filtering the relevant information requests through certain approvals),
determining certain rules for the approval and rejection of information requests, and
approving the requests that comply with these rules.

In order to solve the second problem, it is possible to get support from a platform
where all workflow and purchasing processes will be managed, to carry out the purchasing
processes on this platform, to easily reach the suppliers registered in the system via the code
of the relevant product in case of problems with the supplier, and to prevent the above-
mentioned problems.

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CONCLUSION

Explain how this internship contributed to your self-improvement.

During this internship, I had the chance to experience all phases of a project closely.
Being careful while updating the reports made me understand the importance of working
carefully rather than repeatedly checking and working quickly. In this way, these studies
helped me to improve my adaptation and attention. My manager's warnings about these
issues, and more importantly, his explanations about what we do and why, helped me to be
enlightened on the subject. The fact that the project we are doing is a topic from daily life has
been a very good application area for the trainings I received during my internship. From time
to time, the work we have done as a team has been an important factor in the development of
my bilateral human relations. . This process, which was very productive and intense for me,
made me understand what I wanted to do after graduation.

Would you recommend this company to others for internship? Why?

I would definitely recommend it because of the helpful and instructive attitude of both
my manager and my colleagues.

Based on problem-solving approaches, what kind of differences have you observed

between industrial engineers and other engineers?

Industrial engineers look at problems from a broad perspective, which makes it easier
to catch the sources of the problems. For example, a computer or software engineer can write
very successful codes, but an industrial engineer can produce more efficient algorithms
regarding the functionality of the project due to its integration into daily life.

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List the strengths and weaknesses of the Company, depending on your observations.

Strengths:

 Experienced employees
 Rooted past.
 Domestic Production.
 Good position in the export companies
 Successful instructors

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APPENDIX

Figure 1

Figure 2

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Figure 2

Figure 4

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 Figure 5

EQUIPMENT PEOPLE

Unknown
Lack of equipment importance of
sector
especially in state
schools Hard to learn
Lack of qualified personel in
IT

Inability to receive
Lack of practice software education
before university
in schools

METHODS

Figure 6

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