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UNIT 8 feos 1 BB You will hear two sales executives discussing a report they at the headings below, then listen to the cassette and: 4) say what the report is about, and who it will be sent to b) tick the sub-headings in the list below which are dealt with in the report. Sales Figures OO Profit CO Staff Relations () New Products ] Transport ] Expenses ( Staff Training (J Position in Market (2 Advertising ‘A report is an informative formal piece of writing concerning a particular person, place, situation, plan, etc; itis addressed to one's superior/colleagues, members of a committee, etc, and is written in response to a request or instruction. ‘There are various types of reports, such as: a) assessment reports which present and evaluate the positive and/or negative features of a person, place, plan, ete; they also include your opinion andlor recommendation 'b) informative reports which present information conceming a meeting that has taken place, progress made on a project, etc ©) survey reports which present and analyse information gathered from door-to- door surveysiquestionnaires including conclusions drawn from this information and suggestions or recommendations 4d) proposal reports which present plans, decisions dr suggestions concerning possible future courses of action for approval by one’s superior at work, a bank manager, members of a committee, etc. ‘A successful report should consist of @) an introductory paragraph which clearly states the purpose and content of the report b)_@ main body in which the relevant information is presented in detail under suitable subheadings; and .¢)__a conclusion which summarises the information given, and may include an opin- ion andior suggestion/recommendation Note that before you start writing your report you should give information indicating who the report is writen to (name/position/ company, etc), who the report is written, by (name/position), the subject of the report, and the date: 2.9. Te Peter Roberts, Chairman, Grosvenor & Sons From: Lindsay O'Neil, Assistant Manager ‘Subject: Appraisal of Thompson Distribution Co. Date: 19th March 1997 Points to consider ‘@ Reports should be written in a formal style (complex sentences, non-colloquial English, frequent use of the passive, linking words/phrases), © Before you write your report you should think of who the report is being written by ‘and who the repor is addressed to. ‘© Give your report an appropriate subject ttle, then carefully pian the information you will present. Think of suitable subheadings, then decide on the information you will include under each subheading. Use linking words to join your ideas. 120 To: From: Subject: Date: Introduction Paragraph 1 state the purpose and content of your report Main Body Paragraphs 2-3-4-5* present each aspect of thi subject under separate subheadings (positive! negative points of each aspect are presented in ‘same paragraph) Conclusion Final Paragraph general assessment opinion and/or suggestion/ recommen- dation * The exact number and divs of paragraphs will depend « the specific instructions 1 leach report task Useful Language To begin reports: ‘The purpose/aimyintention of this report is to ‘As requested, this is a report concerning/ragarding This repor, etc contains/outines/examines/assesses © Toend reports: To conclude/To sum upyin conclusion/On the whole, On the basis of the points mentioned above, it would seem that Itis (therefore) feltbelieved/apparentlobvious (that) We conclude/recommendi/would suggest (that) My/Our recommendation is that... should be igs from various reports. Match the 2 Look at the beginnings and e introductions with the conclusion and say: © who each of these reports are written by. © who the reports are written for. © what the purpose of each report © what each of them concludes and/or recommends. INTRODUCTIONS) 1 This is the report commissioned by Ace Taxis Inc. to assess the suitablity of the Starcar and the Sarabande for use in the Ace taxi fleet. Both models were rigorously tested and examined by expert ‘mechanics and automotive consultants. The research data has been consolidated and the relevant information appears below. 2 This report contains the suggested plans for opening a small shopping centre in the Kingston area. As requested by the bank, ‘whose financial support is required, the proposed size, number of shops and potential income of the centre are considered. 3 As requested by the Board of Designers, this report examines information gathered from observations made. at the Miriam Hasawell. and Adrian Banks spring collection shows viewed in Paris on Sth February and Milan on th February. 4 The ‘purpose of this report is to analyse the results of a survey, conducted at the request of Family Foods ple, to gauge public response to the company’s proposed new range of packaged foods. The report summarises replies to questionnaires completed by 400 families, classified according to income, who sampled the new products on 26th and 27th September. Unit 8 Reporis CONGLUSIONS A itis felt, therefore, that although the initial ‘outlay for the centre is relatively high, the future financial benefits will be considerable. in addition, the ‘opening of such a shopping centre would be a defi- nite asset to the community, 8 To sum up, itis apparent that rad- ical changes are necessary in the Company's use of colours and fab- tics. Furthermore, | would recam- mend introducing a ‘Sportswear line in the immediate future, ©. On the basis ofthe points mentioned above, we strongly recommend that the client should reduce the retail Price of the new products in order to make them. attractive to a wider ‘sec tor ofthe consumer market. D In conclusion, itis obvious that the Starcar is preferable, being better value for money, better equipped and more reliable. It is therefore recommended that Ace Taxis Inc, ‘Supplement its fleet with Starcars, a am ‘ 11 (], Assessment Reports 1 BB You will hear two business people discussing an employee who they may rec- ‘ommend for promotion, Look at the table below, then listen to the cassette and fill in the missing information. Finally, use the notes to talk about the employee's strengths and weaknesses. Purpose * to evalvate suitability of Sylvia Wells of report for promotion to position of Manager Assessment POSITIVE FEATURES, NEGATIVE FEATURES Personal reliable, hard-working sometimes tends to be Qualities and overly Customer/Staff _ polite & friendly, a little too competitive Relations WINS oececenne HOSE ‘on occasions Achievements top salesperson once lost an important for last «+ Years sales account Conclusion _ recommended [_] not recommended [| ‘An assessment report is a formal piece of writing written on request, presenting and evaluating the positive andjor negative features of a person, place, plan, etc. It can inelude your proposals/suggestions as well as your general assessment, opinion To: ‘andlor recommendation. An assessment report should consist of: From ‘) an introduction in which you state the purpose and content of your report Pee b)_@ main body in which you present positive andlor negative aspects in deta under suitable sub-headings, which show the topic of each paragraph. Positive Jntreduction ‘and negative features of the same aspect should be presented in the same Paragraph 1 paragraph, using linking words/phrases showing contrast (however, although, tate the purpose and con despite, but, while, even though, etc); and t eo tent of your report ©) @ final paragraph in which you summarise the information presented in the main body and state your opinion and/or recommendation. Main Body © Present tenses are normally used in assessment reports. Past tonses can also be Paragraphs 2-3-4" sed fr reports related to past events, e.g. a report about a summer camp. present each aspect of the subject under suitable Useful Language sub-headings (positive/ , tive points of each © To begin reports: The purpose/aivintention ofthis reports to examine/assess/ negat evaluate the suitability of. forthe advisabilty of (+ ing)ithe performance of aspect are presented in ’As requested, this s a report concering/regarding the matter/subject of. This the same paragraph) report contains the assessment of .. which you requested/asked fo, This report outlines the advantages and disadvantages of Canelusioa © Toend reports: Summarising: To conclude/To sum upiin conclusion. yal Paragraph On the bass of the points mentioned aboveiOn the whole, it would seem that general assessment andior The oniyfobvious conclusion tobe drawn fom these facts is that opinion/recommendation Recommending: tis (therefor) fevbeleved/apparentvobvious (thal). would be * The exact number and dvsion ideal for. It would (not) be ackisabeladvartageousipracticaliwise to of paragraphs wil depend on I (strongly) tecommendiwould suggest (hat... My/Our recommendation is that the. spectfe.insiuctons for should be ..., | recommend that the best course of action would be each report task. a Unit 8a Assessment Reports + 2 Read the model below and insert the following words and phrases in the appropriate spaces. Then list the positive and negative aspects of the sports centre in the table at the bottom of the page. also, especialy, furthermore, However, In addition, On the other hand, particularly, To sum up, therefore A local sports team in your town needs new facilities where they will train for national competitions. As assistant coach of the team, you have been asked to visit a new sports centre and to write a report assessing the suitability of the centre, Write your report. spe Chairperson, Dersley Svisming CTuP - een Resistant coach Tim Bowen, ASS Sb ports Centre eject Rotheroe SP io . | 48 "0 cafeteria; (6) : + there pothense Se ‘sore afotera fg) oro thre - co | the centre, h S within walking distance of | ve to bring packed Tuy to meters aed t a € this report is to assess: oe | 7 tex ‘The purpose OF “cheroe Sports Centre a6 2 pos: | amsuastine a0 suitabifirure training base for the persley | ie pool could be available for sole vy | TOPUY and Nechesday sights etter 9 pen Or \TION AND S onveniently located the soc) . the possibility mhere «convenient | the “Ooo aoe taetrOt NO MAE gag coment cat || te el Yar ing eel of Being ost off the Ring Ho ceria) Eatates TE er Crate ‘an sport, from most parts of the ¢: Buses run between oe tree parking. 1 and has ample free ty centre every 15 nd bes fp centze and the

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