The document presents an "Is/Is-Not" template for problem solving that lists questions to consider when analyzing a problem, including what products/processes are affected, the type and location of any deviations, when and why deviations occurred, the scope of failures, and potential impacts and changes. The template compares characteristics of the current situation to alternative possibilities to understand differences and identify changes for testing causes and addressing the problem.
The document presents an "Is/Is-Not" template for problem solving that lists questions to consider when analyzing a problem, including what products/processes are affected, the type and location of any deviations, when and why deviations occurred, the scope of failures, and potential impacts and changes. The template compares characteristics of the current situation to alternative possibilities to understand differences and identify changes for testing causes and addressing the problem.
The document presents an "Is/Is-Not" template for problem solving that lists questions to consider when analyzing a problem, including what products/processes are affected, the type and location of any deviations, when and why deviations occurred, the scope of failures, and potential impacts and changes. The template compares characteristics of the current situation to alternative possibilities to understand differences and identify changes for testing causes and addressing the problem.