all rights reserved Annex VDA Volume 8D ‒ Problem Solving in 8 Disciplines

5 Why Technical consideration
Problem description

Corrective Actions (Technical) Resposible Date

That´s why
Why?
Occurence A1
Why did the problem arise? That´s why
Why?

Technical A2
Technische
That´s why root cause for
Grundursache(n) 
Why? occurrence
für das Auftreten
A3
That´s why

Branches are allowed (if more Why?

Problem description
meaningful answers are possible) A4
at any time That´s why
Why?
A5
That´s why Why?
Non-detection Why?
Why was the problem B1
additional boxes
not recognized? That´s why Technical
Technische
if needed
Why? root cause for non
Grundursache(n) 
Detection
für Nicht‐Entdecken B2
That´s why
Why?
B3
That´s why
Why?
B4
That´s why

Branches are allowed (if more Why?

meaningful answers are possible) B5
at any time
Why?

additional boxes
Why? if needed

The number of questions on the why must be fair to the problem.

The identified systemic root causes are the starting points for systemic consideration.

Doc#: G_020_4_01_EN‐3 x 5 WHY Form
Date: 27 June 2014 Authors: Gary Banker/Greg Kushner
Rev: A Process Owner: Luke VanDonger, VP Central Quality
all rights reserved Annex VDA Volume 8D ‒ Problem Solving in 8 Disciplines

Systemic consideration
Technical root cause for the
occurrence

Corrective Actions (systemic) Responsible Date

That´s why
Why?
Occurrence C1
Why did not the system That´s why
Systemische
Systemic root cause
avoid the recognized technical Why? Grundursache(n) 
for occurrence
root cause of the occurrence? für das Auftreten C2
That´s why
Why?
C3
That´s why

Why?
Technical root cause for Non C4
Detection That´s why

Branches are allowed (if more Why?

meaningful answers are possible) C5
That´s why at any time

Why? Why?
Non-detection additional boxes
D1
Why did not the system avoid That´s why Why? if needed
the identified root cause Why?
of non detection? D2
That´s why Systemische 
Systemic root cause
Why? forGrundursache(n) 
non detection
für Nicht‐Entdecken
D3
That´s why

Branches are allowed (if more Why?

meaningful answers are possible) D4
at any time That´s why
Why?
D5
Why?
Why?

additional boxes
if needed

Doc#: G_020_4_01_EN‐3 x 5 WHY Form
Date: 27 June 2014 Authors: Gary Banker/Greg Kushner
Rev: A Process Owner: Luke VanDonger, VP Central Quality