NO.

SSM : 8 1 2 0 7 6 - T
N O: K P K / L N : 5 4 3 7
KPK/LKU 0016

COMPANY PROFILE

WWW.DELIVERTRAVELANDTOURS.COM
 delivertravel
As YOUR TRAVEL DESIGNER, we promise to listen
to your needs and will organize your trip
accordingly. With destinations to over 100 countries
and connections to over 75,000 hotels there will be

2 WWW.DELIVERTRAVELANDTOURS.COM
 T A B L E OF C O N T E N T S

4 INTRODUCTION

6 OBJECTIVE, VISION & MISSION

6 COMPANY DETAILS

7 OVERALL BUSINESS

8-12 OGRANIZATION CHART & STAFF

13 STAFF INFO

14-15 BUSSINESS CONTACTS & ASSOCIATE MEMBER

16 PORTFOLIO

17-19 CERTIFICATE

LESEN KHAS UMRAH

BUMITRA LKU
MALAYSIA

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 I N T R O D U C T I O N

Goals &
DELIVER TRAVEL & TOURS SDN BHD was established in April 2nd. 2008 with initial paid-up capital of RM300,000.00.
The company is a registered license travel agency under Minister of Tourism as travel agency to operate inbound,
outbound and airlines ticket reservation for domestic and overseas. The company was set-up by 2 well experienced
directors in managing the tourism businesses. In due time the company now had raised the paid-up capital to
RM600,000.00 in order to be more competitive in the tourism industry.

From the year of inception, the company had gained recognition from Malaysia Airlines Berhad (MAB) which had
been awarded with outstanding sales agent with gold award for the year of 2009 & 2010 and diamond award for
year 2011 to 2013 and appreciation awards from the various government agencies.

Deliver Travel & Tours Sdn Bhd is an accredited member of International Air Transport Association (IATA) which we
had qualified and comply with the professional standard of IATA requirements.

We at DELIVER TRAVEL & TOURS SDN BHD, have been trusted in operating the transportation task and
accommodation to several government agencies and government link company to assist and provide the air, land
transportation and accommodation either domestic or overseas. Notwithstanding to provide this services to countries
such as Middle East, Central Asia, Europe and United States.

Being part of DELIVER TRAVEL & TOURS SDN BHD, we believe in the power of disciplined innovation and creativity of
the management, e ciency and visionary will be able to meet all the needs and interests of the customers. The high
quality services will provide maximum returns and continuous service satisfaction by the customers. We are
concerned about the consumer’s demand and will do our best to provide outstanding services by giving maximum
satisfaction to our customers.

The trust given by the government and GLC upper management, we now had escalated our business by introducing
tour packages tailored made to cater the need of VIP and low budget tour for all sort of society where in line with the
slogan of AirAsia, “Now everybody can fly”. We are also prepared to join tourism promotion programmes such as
MATTA fairs, Tourism Malaysia tour programme inbound and outbound.

We at DELIVER TRAVEL & TOURS SDN BHD, with the best and capable working team that is dynamic, dedicated, and
experienced in implementing duties entrusted to them for the benefit of the customer’s satisfaction.

Company vision is to give the best services to customers with emphasis on e ciency, effectiveness, safety and
knowledgeable.

ONLY THE BEST! That is our promise to customers.

DTTSB Received recognition from

Malaysia Airlines Company (MAS)
and received the Golden Award for 2009 & 2010.

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Vision
To be leading Bumiputera Travel Agency in the travel industry
providing best and efficient services to our customers.
To be one of the well – known leading agencies in Malaysia.
Provide new cultural exchange in our unique ways through
creating multi tourism business.
Objective
Tour and travel are the main business scope to be carried
out by DELIVER TRAVEL & TOURS SDN BHD.
Business activities currently carried out are as follows :-
i. Tour packages domestic and overseas.
ii. Reservation and sales agent of airlines ticket
and hotel accommodation.
iii. Umrah packages
iv. Corporate
v. Group Incentive tour
vi. Coach hiring with tour guide assistance
vii. Van and bus rental
viii. MICE
ix. Visa application
x. Travel insurance
Our aim is to develop our business in the travel industry
in line with the government policy to establish the
country tourism industry as one of the national income.
In addition, the expertise and experiences acquired by
the directors in their respective fields of business couple
with the new energetic young ideas will enables the
company to operates smoothly and effectively. The
experiences of the directors that has been evolved in the
tourism and aviation sectors highlight the company’s
potential to grow. Close relationships with various
parities to help companies improve the exploration of
new markets not only in domestic tourism activity and
even travel abroad.
DELIVER TRAVEL & TOURS SDN BHD, also has its own
potential to expand its business as the company is often
focus to engage with overseas travel agency such as
Indonesia and the Middle East, Asia especially during
holiday season.
Domestic tourism also being focus to enrich the Malaysia
Truly Asia slogan to invite overseas customer to visit
Malaysia as the main tourism destination. This was hey
have good relationship with various travel agencies and
airlines from local and abroad.
In term of marketing strategy, DELIVER TRAVEL &
TOURS SDN BHD, is able to improve and develop the
tourism sector in Malaysia. Besides that, it is also
supported by Ministry of Tourism through a launched of
campaign “cuti-cuti Malaysia” and “Malaysia Truly Asia”
that has continued to promote tourism activities in
Malaysia.
Mission
We are seeking for excellence in service and will provide
quality service at a cost that will enable us to remain
competi- tive.
Expand our relationship with airlines, charter flight operators,
hotels, tour operators and travel agents within Malaysia as
well as overseas.
Develop better rapport with corporate clients, senior
government officials, secretaries and supportive agents.
To deliver overall satisfaction to our clients and at the same
time, fulfilling their requirements and needs with assistance
by our experienced and professional team with full
commitment to the satisfaction of our clients.
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 COMPANY INFORMATION
Name Of Company
DELIVER TRAVEL & TOURS SDN BHD (Co. No. 812076-T)
Date Of Register
2nd April 2008
No Registration &
KKKP : 5437 /KPK/LKU 0016 /MATTA : MA3003 /BUMITRA : BM324
No. Licence
/KEM. KEWANGAN : 357-02111778 /No. IATA : HO 20-3 1239 0

Company Status
100% BUMIPUTRA
Types Of Business
TOURISM & TRAVEL AGENCY
Company Address
B-3A-2, B-3A-15 & B-3A-16, Pusat Komersial Southgate, No. 2, Jalan 2,
Off Jalan Chan Sow Lin, 55200 Kuala Lumpur.

Telephone No.
603-9221 1339 / 603-9226 2339 (DIRECT LINE)
603-9221 3339 (FAX)
E-mail
info@delivertravelandtours.com
Website
https://www.delivertravelandtours.com

Capital Allowed
RM500,000.00
Paid-up Capital
RM600,000.00
Shareholder
Pn. Nordalilah Abu Khalid, Pn. Ruhayati Maelah, En. Kamaludin A
Board Of Directors
Majid Pn. Nadia Syuhada Kamaludin

Company Secretary
RJC Corporate Services Sdn Bhd
No.G-54, 1-54 & 2-54, Jalan Pinang 52, Taman Daya, 81100 Johor Bahru,
Tel. No : 07-353 6023 / Fax No : 07-353 4023

Auditor Rizduan Johari & Co (AF1326)

No.G-54, 1-54 & 2-54 Jalan Pinang 52, Taman Daya, 81100 Johor Bahru,
Tel. No : 07-353 6023 / Fax No : 07-353 4023
Finance Bank
Maybank Berhad
188 Jalan Mahkota, Taman Maluri, 55100 Kuala Lumpur
Tel. No : 03-92813011 / Fax. No : 03-92832555
Account Bank No.
5644 0900 1582

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 O V E R A L L B U S I N E S S

TRAVEL
AGENCY

Travel Insurance
Transportation Development Of Tourism
Agent And Sightseeing Facilities.

Publicity, Adverting And Planning,

Agency And Implementation Of Travel Business
Events

Planning And Implementation For

Web-based Flight Ticket
Planning And Implementation Of Government Of Malaysia Ministry
And Hotel Reservation
International And Domestic Travel Related Purpose.
Conferences

Sales Of Tickets On Passenger Airlines,

Honeymoon Package, Consultancy For
Railroads And Others Transportation
Destination Selection, Photo Shooing And
Wedding Related Merchandise

Development And
Operation Of Umrah International And Currency Exchange Investment And Financing
Domestic Cargo Agency Door To Door Of All The Above Business

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 value
At Deliver Travel, we emphasize on value
by association, service and product”

Hjh. Nordalilah Binti Abu Khalid

Managing Director

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 O R G A N I Z A T I O N C H A R T

MANAGING
DIRECTOR

Hjh. Nordalilah
Abu Khalid

Hj. Kamaludin Bin A. Majid

ADVISOR

Pn. Ruhayati Binti Maelah

DIRECTOR OPERATION

Rehah
Binti Abu Samah Azlinda Azlin Binti Wan Mohd Fuad Bin Hj Mohd Nasir Bin Suradi
Account Manager Mustapa Wan Ahmad Asst. Director
Ticketing Manager Head of Tour Dept Umrah Division

Siti Salmi Mohd Sanusi Bin Aziz

Nadia Syuhada Noraini Binti Salleh
Binti Abdul Radzi Umrah Executive
Binti Kamaludin Tour Manager
Asst.AccountManager Exec.Rsv &
Ticketing

Norhazmira
Binti Abdul Rashid Noornina Nadia Khairi Nazmi
Account Executive Binti Mohd Sharif Bin Kamal
Exec.Rsv & Tour Executive
Ticketing

Khairul Izzuddin
Bin Jumadi Ahmad Azhary
Ticketing O cer Bin Alias
Tour Executive

Hisham Amiruddin
Bin Abdul Rahim Amiruddin Asyraaf
Sales Executive Bin Hanafir
Sales Executive
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B O A R D O F D I R E C T O R

Hjh. Nordalilah Abu Khalid Pn. Ruhayati Binti Maelah

MANAGING DIRECTOR DIRECTOR OPERATION

Hj. Kamaludin A. Majid

Nadia Syuhada Binti Kamaludin
ADVISOR
BOARD OF DIRECTOR
10 WWW.DELIVERTRAVELANDTOURS.COM
T E A M M A N A G E M E N T
The combination of young and experienceknowledge in tourism industry,
we had the prefect team to make our vision success.

T ICKET ING & R E S E R VAT I O N

Azlinda Azlin Binti Mustapa

Nadia Syuhada Binti Kamaludin Noornina Nadia Binti Mohd Sharif
Ticketing Manager
Executive Rsv & Ticketing Executive Rsv & Ticketing

Khairul Izzuddin Bin Jumadi

Ticketing Officer

ACCO U N T & F I N A N C E

Rehah Binti Abu

Siti Salmi Binti Abdul Radzi Norhazmira Binti Abdul Rashid
Samah Account
Assistant Account Manager Account Executive
Manager
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 TO U R & M A R K E T I N G

Wan Mohd Fuad Bin Wan

Noraini Binti Salleh Khairi Nazmi Bin Kamal Ahmad Azhary Bin Alias
Ahmad Head of Tour
Tour Manager Tour Executive Tour Executive
Dept.

A D M I N & SALES

Amiruddin Asyraaf bin Hisham Amiruddin bin Abdul Rahim

Hanafir Sales Sales Executive
Executive

U M R A H & H A J J

Hj Mohd Nasir Bin Suradi Mohd Sanusi Bin Aziz

Assistant Director for Umrah Umrah Executive
Division
12 WWW.DELIVERTRAVELANDTOURS.COM
 S T A F F I N F O

name position email

Nordalilah binti Abu Managing Director

Ruhayati binti Maelah Director ruhayati@delivertravelandtours.com
Kamaludin bin A Advisor
Rehah binti Abu Samah Accounts Manager rehah@delivertravelandtours.com
Siti Salmi binti Abdul Sr. Account Executive
Norhazmira binti Abdul Rashid Account Executive norhazmira@delivertravelandtours.com
Wan Mohd Fuad bin Wan Ahmad Head of Tour Dept.
Noraini binti Salleh Tour Manager noraini.salleh@delivertravelandtours.com
Khairi Nazmi bin Kamal khairi@delivertravelandtours.com
B UY
A hm a d Tour
TourExecutive ahmad.azhary@delivertravelandtours.com
N OW Ticketing Manager
AAzlinda
zh aAzlin
ry binti
bin Alias

Nadia Syuhada binti kamaludin Executive Rsv & Ticketing naddy.kamaludin@delivertravelandtours.com

Noornina Nadia binti Mohd Sharif
Mohammad Faizil Fitri bin Masri
Khairul Izzuddin bin
Amiruddin Asyraaf bin hanafir
Hisham Amiruddin bin Abdul
Hj Mohd Nasir bin Suradi
Mohd Sanusi bin Aziz
Executive Rsv & Ticketing
Ticketing Officer faizil@delivertravelandtours.com
Ticketing izzuddin@delivertravelandtours.com
Sales Executive Amir.asyraaf@delivertravelandtours.com
Sales hisham@delivertravelandtours.com
Asst Director Umrah nasir@delivertravelandtours.com
Umrah Executive sanusi.a@delivertravelandtours.com

8 TIC KE T ING &

RESERVATION 8 TOUR & 8 ACCOUNT &
LINDA - 017 369 8861 MAR KE T ING F INAN CE
NADIA - 017 373 5560 FUAD - 016 383 REHAH - 012 202 7044
NINA - 011 3948 8715 0096 SALMI - 012 367 6471
FAIZIL - 013 697 4769 AHMAD - 010 296 HAZMIRA - 012 6910150
7499
8 UMRAH & HAJJ KHAIRI - 017 246 3184
NORAINI - 019 308 2272
HAJI NASIR - 019 210
3420
8
SALES &
OPER ATION
SANUSI - 012 323 0494 SHAM - 013 252 4333
ASYRAF - 019 940 2369
IZZUDIN - 019 234 3884

MAN A GEMENT STR ATEGIES

The company's operations and staff are important in promoting the
business. So, DELIVER TRAVEL & TOURS SDN. BHD has set some
strategic planning and management as follows:

8 Applying teamwork (team - work) among employees and directors for

the benefit of the company.

8 Provide guidance and opportunities to attend courses related to tourism and the
management of the company to employees to enhance employee’s performance
and company to ease the dealing process with customers and other parties.

8 Provide encouragement and opportunities for employees to give their opinion to develop the
company and provide the best services to customers besides to propose good ideas in order
to produce quality work.
8 Hold a meeting every week to enable the company to identify any measures that should be taken from time
to time for each activity that company is going to run. It also enables the management to identify the
original work has been completed in order to follow up on the problems encountered.
1
 our venture
CORE

Government of Malaysia
Our main client is The government of Malaysia as travel agencies
throughout all ministries and divisions. Planning and implementation for
government of Malaysia ministries provide travel related service such as
flight ticket and land transportation as well as accommodation in domestic and
international regions.

Travel Business
We expertise in handling domestic and international travel destinations
with the cheapest price. Our backpack travel package to Asia and Europe
muslim tourist is one of the our main operations from 2010 to 2021

Flight Ticket Consultant

As IATA agent credential, we partner with among major
airlines in the world such as Malaysia Airlines, Emirates, Air
France, Japan Airlines and up to 30 airlines worldwide.

Transportation
We provide VIP Pass airport transfer which included luxury
transportation, Travel assistant to check in for you, and Buggy
car between immigration o ce to any place in the airport. This
pass sold to all individual, government and companies even for
international markets in MICE sectors.

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 B U S S I N E S S C O N T A C T S

The relationship between travel agencies and airlines in the country and abroad is essential
in establishing business relationships and competitive rivalry.

The relationship like this, to some extent can be beneficial to the company to get new
business prospects. The relationship with travel agencies and airlines in the country are:

ASSOCI ATE
MEMBERS

BUMITRA
MALAYSIA

LESEN KHAS UMRAH

LKU

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 P O R T F O L I O
With extensive experience in the field of tourism, DELIVER TRAVEL & TOURS SDN. BHD are committed to
maintaining good and close relationships with our partners and customers not only individually but also
from existing governments. At the same time, we are constantly on the lookout for new customers to
ensure success lies ahead.

CLIENTS
- Jabatan Imigresen Malaysia - Kementerian Kewangan
- Majlis Amanah Rakyat (MARA) - Jabatan Perkhidmatan Awam
- Kementerian Pendidikan Malaysia - Kementerian Luar Negeri
- Kementerian Pertanian Dan Asas Tani - Kementerian Kesihatan Dalam Negeri
- Kementerian Kemajuan Luar Bandar Dan Wilayah - Kementerian Sumber Asli
- Jabatan Peguam Negara - Kementerian Kesihatan Malaysia
- Jabatan Penerangan Malaysia - Universiti Kebangsaan Malaysia
- Kementerian Belia Dan Sukan - Bank Negara Malaysia
- Radio Televisyen Malaysia (RTM) - Jabatan Perdana Menteri
- MPOB- MITI- MATRADE - Kementerian Kesihatan Dalam Negeri,
- Majlis Sukan Negara (MSN) Koperasi & Kepenggunaan
- Suruhanjaya Perkhidmatan Awam - Etiqa Insurance Berhad

PR OJECT LIST TH AT HAD IN OPER ATE

At Deliver Travel & Tours Sdn Bhd, in addition to providing and managing individual and corporate travel
packages, we also manage various travel arrangements involving government bodies. Here are some of the
mega projects we have successfully implemented: -

DEPARTMENT MEGA PROJECT & DESTINATION

Etiqa Insurance Berhad • General Agency Sales & Convention 2019. ( Barcelona-Madrid, Spain / Istanbul,Turkey / Shanghai, China )
• Super Elite & Elite Agency Incentive Trip 2020. ( Moscow-St. Petersburgh, Russia / Bangkok, Thailand / London, UK )

Jabatan Kebudayaan
• 12th Asia Pacific Conference On Giftedness, Dubai – UAE.
& Kesenian Negara (JKKN)
• Achievement Award Performance ,Almaty - Kazakhstan
• 40th Anniversary Of The Establishment Of Diplomatic Relation Between Malaysia & People’s Republic Of China.
• PERMATA SENI Joint Programme Between Permata Seni And Nazarbayev Intelectual School (NIS), Almaty – Kazakhstan
• VITH International Arts Festival Winter Stars Of Dresden,Germany.
• Lawatan Kerja Pengurusan Permata Seni Ke Beijing & Republik Rakyat China.

Dewan Bandaraya Kuala

• Program Lawatan Balas ke Pejabat Wali Kota Batam Bersama Ketua Pengarah dan Pengurus Kawasan Pejabat
Lumpur (DBKL)
- Pejabat DBKL Ke Batam, Indonesia.
• 4th Meeting Of Governors / Mayors Of Asean Capitals (MGM) to Vientiane, Laos.
• Visit Programme by Commissioner of Building Kuala Lumpur Hall to Sydney, Australia.

Perbadanan Produktiviti
• International Convention On Quality Control Circles (ICQCC), Bangkok - Thailand
Malaysia (MPC)
• Study Mission To Singapore On Retail Productivity Centre.

Universiti Kebangsaan
• Technical Visit To Singapore.
Malaysia (UKM)
• Technical Visit To Tokyo, Japan.
• Technical Visit To Brisbane, Australia.
• Study Visit- Science Of Smart Communities
• Technical Visit To Bangkok, Thailand.
• Technical Visit To New York / Washington, Unites States Of America.
• Technical Visit To Mulu Showcaves, Sarawak, Malaysia.
to Phnom Penh, Cambodia.

Universiti Pertanian Malaysia (UPM) • Study Trip To Istanbul, Turkey • UPM Rugby Team To Madrid, Spain.

Majlis Sukan Negara (MSN) • Paralympic -Rio D’Jenario 2016 , Brazil.

Maktab Pertahanan Angkatan • Melaksanakan Kajian Medan Luar Rantau Ke Istanbul, Turki.
Tentera (MPAT) • Melaksanakan Kajian Medan Kawasan Operasi dan Koridor Pembangunan Ekonomi di Sabah & Sarawak, Malaysia.
• Melaksanakan Kajian Medan Luar Rantau Ke Melbourne, Australia

Petronas Dagangan Berhad • Muslim Tour To Seoul, Korea.

Jabatan Peguam Negara • Technical Visit To London, United Kingdom.
• Technical Visit to Los Angeles, United States Of America.

Kementerian Pertanian Malaysia • 15th Investment & Trade Forum For Co-operation Between East & West, China

Koperasi Risda Negeri Johor • Muslim Tour To Istanbul, Turkey.

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recognition
Deliver Travel is an award-winning travel agency in
business and leisure travel. And by that, it fully understands
that both modes of travel require a different set of
disciplines, service levels, experience, and the
convenience of technology assisted innovation.

Ruhayati binti Maelah

Director

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 certificate

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certificate

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 we serve to deliver
LESEN KHAS UMRAH

BUMITRA LKU
MALAYSIA

HOTLINE 03-9221 1339

Unit B 3A 15, B 3A 16 Level 3A Block B Pusat Komersial Southgate No
2, Jalan Chan Sow Lin, Chan Sow Lin, 55200 Kuala Lumpur
Email : info@delivertravelandtours.com

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