Training: Meaning and Concepts

Learning Objective
Students will be able to learn the following concepts:

 Training: Meaning and Definition

 Need for Training:
 Benefits of Training
 Typical Areas of Employee Training: Types
 Training: Meaning and Definition
Training is the process for providing required skills to the employee for
doing the job effectively, skillfully and qualitatively. Training of
employees is not continuous, but it is periodical and given in specified
time. Generally training will be given by an expert or professional in
related field or job.

In the words of Dale S. Beach, "Training is the organised procedure by

which people learn knowledge and Improve skill for a definite purpose.“

In the words of Michael J. Jucius, "Training is a process by which the

aptitudes, skills and abilities of employees to perform specific jobs are
increased.“

According to Edwin B. Flippo, "Training is the act of increasing the

knowledge and skill of an employee for doing a particular job.“

In the words of Dale Yoder, "Training is the process by which manpower

is filled for the particular job it has to perform."
 Need for Training:

 Employment of inexperienced and new labour requires detailed

instructions for effective performance on the job.

 People have not to work, but work effectively with the minimum of
supervision, minimum of cost, waste and spoilage, and to produce
quality goods and services.

 Increasing use of fast changing techniques in production and other

operations requires training into newer methods for the operatives.

 Old employees need refresher training to enable them to keep abreast

of changing techniques and the use of sophisticated tools and
equipment.

 Training is necessary when a person has to move from one job to

another because of transfer, promotion or demotion.
 Importance of Training

 Increased job satisfaction and morale among employees.

 Increased employee motivation.
 Increased efficiencies in processes, resulting in financial
gain.
 Increased capacity to adopt new technologies and
methods.
 Increased innovation in strategies and products.
 Reduced employee turnover.
 Enhanced company image
 Increased productivity.
 Reduced employee turnover.
 Increased efficiency resulting in financial gains.
 Decreased need for supervision.
 Typical Areas of Employee Training: Types
Communications: The increasing diversity of today’s workforce brings a
wide variety of languages and customs.

Computer skills: Computer skills are becoming a necessity for conducting

administrative and office tasks.

Customer service: Increased competition in today’s global marketplace

makes it critical that employees understand and meet the needs of
customers.

Diversity: Diversity training usually includes explanation about how

people have different perspectives and views, and includes techniques to
value diversity.

Ethics: Today’s society has increasing expectations about corporate social

responsibility. Also, today’s diverse workforce brings a wide variety of
values and morals to the workplace.
 Cont….

Human relations: The increased stresses of today’s workplace can

include misunderstandings and conflict. Training can people to get
along in the workplace.

Quality initiatives: Initiatives such as Total Quality Management,

Quality Circles, Benchmarking, etc. require basic training about quality
concepts, guidelines and standards for quality, etc.

Safety: Safety training is critical where working with heavy equipment,

hazardous chemicals, repetitive activities, etc. but can also be useful
with practical advice for avoiding assaults, etc.

Sexual harassment: Sexual harassment training usually includes

careful description of the organization’s policies about sexual
harassment, especially about what are inappropriate behaviours.
Training Vs. Development
 Outcome

Students will be able to learn basic concept of

Training and Development.