Sitxcom001 Answer 2

Australian Ideal College
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Assessment Submission Sheet

Course SIT50416 Diploma of Hospitality Management
Unit Code SITXCOM001
Unit Name Source and present information

Assessor
Shankar Annarao
Name
Student
Heesuk Lee
Name
Student ID 20200541
Date Due 06/12/2020

Please read and sign this assessment coversheet and submit it together with your assessment to
your Assessor by the due date.
Student Declaration
• I declare that the work submitted is my own, and has not been copied or plagiarised from any
person or source.
• I have read the Plagiarism Policy and Assessment Appeal and Reassessment Policy in the
Student Handbook and I understand all the rules and guidelines for undertaking assessments.
• I understand that by typing my full name in the student field this is equivalent to a hand-written
signature.
• I give permission for my assessment material to be used for continuous improvement purposes.
Student Date
Heesuk Lee 06/12/2020
Signature Submitted
Assessor Use Only
Assessment Items Result
Task 1 Assignment
Task 2 Presentation
Final Result for this unit
Assessor Declaration: I declare that I have

Student Declaration: I declare that I have been
conducted a fair, valid, reliable and flexible
assessed in this unit, and I have been advised of
assessment with this student, and I have provided
my result. I am also aware of my appeal rights.
appropriate feedback
Signature Heesuk Lee Signature
Date
Page 1 of 12
AIC-AT 1-SITXCOM001 –V1.0
Assessor’s Final Comments
Page 2 of 12
Task 1
Assignment
Assessment Instructions
This is an individual assessment. If you need help understanding any questions, ask your assessor to
explain.
Procedure
Answer all the following questions satisfactorily. Each question must be completed satisfactorily.
To be deemed competent you will need to successfully demonstrate the following:
You are required to select 3 of the following topics and source the information outlined in the
questions below for each. The completed assessment will form the basis for your presentation in
assessment 2 for this unit of competence.
Topics (Select 3):
availability of products or services

customer service research, such as feedback from customers about a particular product or
service
information from other departments in the organisation, such as available products or services
product supplier information, such as for sourcing a new supplier or product
new workplace systems or equipment
product and service styles that would meet certain customer and market requirements
Describe what you will research specifically for each topic, for example “availability of products and
services” could include new bar utensils e.g. spirit measures, glassware, cocktail shaker or similar;
or vegetables available from a local supplier; or services offered by a local tour company or as
relevant to your job role or area of training.
What will you research for each of the selected topic
Topic 1 availability of products or services
Topic 2 product supplier information, such as for sourcing a new supplier or product
Topic 3 new workplace systems or equipment
Page 3 of 12
1. List the sources of information you have used to gather information for each topic you
have selected and outline which are primary and secondary sources:
For example: Topic 1: availability of products or services e.g. Bar utensils

Informa 1. e.g. www.petersofkensington.com.au (primary)
tion
Source( 2. e.g. Industry magazine (secondary)
s)
3. e.g. http://www.barware.com.au/c/bar-tools/17 (primary)
Topic 1 prim secon

ary dary
Informa 1. https://www.barware.com.au/
tion
Source( 2. https://www.hospitalitywholesale.com.au/beverage-
s) service/barware/bar-accessories/ 1, 2 3
3. Bar magazine
Topic 2 prim secon

ary dary
Informa 1. The spirit business magazine
tion
Source( 2. https://www.fbpropak.com/brewing/?gclid=Cj0KCQiA2af- 2.3 1
s) BRDzARIsAIVQUOffbnkKy7jOSNi0f1FMQGXdNC3yLLVGSTZ4BH3hB_
n_XcbTX4iIHo4aAvpnEALw_wcB
3. https://beveragetradenetwork.com/en/btn-academy/webinars/being-a-
distributor-in-the-uk-market-584.htm
Topic 3 prim secon

ary dary
Informa 1. https://impos.com.au/pos-hardware/credit-card-readers/
tion
Source( 2. https://www.apex.com.au/hospitality/hospitality-furniture/restaurant- 1, 3 2
s) furniture.html
3. https://www.clockon.com.au/
1. List the search engine(s) you have used and enter the key phrases or words you have
used to search details for each topic
Topic 1
Search engine(s)used: Google
Search phrases/words Bar utensils
Page 4 of 12
used:
Topic 2
Search phrases/words Liquor spirits rep, Alcohol distributors Australia
used:
Topic 3
Search phrases/words POS, employee check-in system
used:
2. Gather the key information you require for each topic from the sources you have
identified, and write this on a piece of paper.
Topic 1
Bar utensils
Cocktail Shaker, Bar spoons, Bottle openers, Cocktail mixing glasses, Strainer, Ice scoops, jiggers,
Garnish trays & Condiment dispensers, Knives & Chopping boards, Muddlers, Pourers, Squeezers
Topic 2
Liquor spirits rep, Alcohol distributors Australia
Broadway Liquor Distributors

Welcome to Broadway Liquor Distributors. While they are specialists in Spanish Wines and produce, they
invite you to view their selected wines from some of the worlds other great wine growing regions.
Website: http://www.broadwayliquor.com.au/
Address: 8 Avenues of the Americas, NEWINGTON NSW 2127, Australia
Phone: +1 212-481-0322
E-mail: info@broadwayliquor.com.au
Island2island
The island2island Beverage Company was formed in 2007 to act as the exclusive importing, sales,
marketing and distribution agency for the world renowned and iconic Angostura aromatic bitters.
Island2island has a national sales infrastructure with offices in every state and manages international
logistics though a partnership with Bev Chain Logistics. The brand distribution strength of Angostura
aromatic bitters allows i2i to offer unique leverage into the Australian Liquor trade in both on-premise and
off-premise areas. Angostura aromatic bitters enjoy 100 per cent distribution throughout the Australian
liquor trade making it a truly unique offering.
Website: http://www.island2island.com.au/
Address: Unit 1, 11 Packard Avenue, Castle Hill, Sydney NSW 2154
Phone: 02 9672 6440
Topic 3
POS
POS credit card readers are mobile payment solutions for your café, restaurant, food truck, or bar. These
handy, portable devices make receiving credit card payments a breeze and let you swipe cards away from
the counter, meaning you can take customer payments anywhere in your venue.
Connected by either wireless or Bluetooth, our Impos software talks to your chosen credit card reader to
process the payment quickly and directly.
Page 5 of 12
Impos offers POS system integration with both Tyro and PC-EFTPOS credit card readers. Once you’ve
chosen which system you want to integrate to your venue, simply give them call, confirm that your bank is
compatible, and let them deal with the hardware. When you receive your mobile credit card readers, call
Impos and we’ll configure your software.
And just like that, your POS system is now mobile. Impos’ integrated credit card readers and processors
are a credit card payment gateway to a faster and more mobile business.
Employee Check-in systems
3. Select a suitable method to present your information to your class/audience. For

example oral presentation with hand-outs of visuals, graphs, diagrams or oral
presentation using a data projector etc.
Using PPT, presentation with PPT slides
4. Review the information and create a draft listing the key points, features, advantages
and disadvantages in logical order, to meet the format of presentation you have chosen
in Question 4. Your draft needs to include:
1. a basic introduction of the topics and specific details you have selected for your
research and the purpose of the research overall.
For example, the need to replace equipment because it was damaged; sourcing a
tour operator for local tours in Tamworth because the hotel where you work will
accommodate 30 groups from China during the next 6 months who are interested in
local farming practices and produce.
2. Information for each topic, e.g. 1., 2., 3. including any pictures, diagrams or other
visuals to assist a presentation
3. A basic conclusion
4. A few questions to invite the group you present to respond or ask questions they may
have.
Page 6 of 12
1. All the information researched is to open a new bar. Topic 1 is about basic bar tools, and Topic 2 is
about wine and spirit suppliers. Finally, Topic 3 contains researched information on the payment
system and the employee check-in system.
All information is based on Sydney, and it is intended to quickly and easily solve the problem when a
problem occurs in the future.
2.
Page 7 of 12
Page 8 of 12
3. All the information researched is based on the Sydney Base, and if problems arises in each area
later, you can contact them quickly and easily to solve the problems.
4.Q. What search engine did you use to research information?

A. Google
Q. Can you trust the researched information?

A. Yes. All the info is base on Sydney. You can contact online or offline as well.
5. Provide at least 3 different provisions to present this information to accommodate

people with:
1. Hearing difficulties
2. Impaired Vision
3. Limited command of the English Language
Print PPT slides, Oral presentation and using easy and simple word or sentence, Using some Picture,
Hand gestures, facial expressions and non verbal communications can be used when needed
Page 9 of 12
Task 2
Presentation
Assessment Instructions
This is an individual assessment but completed by presenting to your class. If you need help
understanding any questions, ask your assessor to explain.
Procedure
For this task, you must present the information researched in Assessment 1 in a logical, well
organised and appropriate manner based on the draft you have prepared and the questions you will
use to provide your audience with opportunities to ask questions and clarify queries relating to the
products and/or services you have selected for this presentation. The purpose of the presentation of
information is to provide the information you have collected and collated to your colleagues/group to
ensure they are familiar with what you have researched and the details of your
findings/choices/options etc.
To be deemed competent you will need to successfully demonstrate the following:

You must submit:
1. Prepare PowerPoint slides
2. Present your findings to the class
You shall provide the group with details of how you have researched, where you researched and
which methods you used to find the information.
Oral Presentation
Topics:
availability of products or services

customer service research, such as feedback from customers about a particular product or
service
information from other departments in the organisation, such as available products or services
product supplier information, such as for sourcing a new supplier or product
new workplace systems or equipment
product and service styles that would meet certain customer and market requirements
Products and /or services researched for each topic
Topic 1 availability of products or services
Topic 2 product supplier information, such as for sourcing a new supplier or product
Topic 3 new workplace systems or equipment
. First of all, thank you for attending this presentation.

This is Heesuk Lee, the speaker.
Page 10 of 12
This presentation is based on the information I researched on three topics for opening a new bar. All
information came from my own experience and through the Google search engine.
The first topic is about bar equipment. The basic equipment needed to open a bar includes a jigger,
cocktail shaker, mixing glass, bar spoon, pourer, ice tongue, squeegee, and more.
The second topic is information on wine, spirits and other liquor sources.
According to the information I've researched, the wine would be supplied through Broadway Liquor
Distributors and the spirits and other liquors would be supplied through sland2island.
The last topic is information about the POS system and the Employee Check-In system.
To run a store, you need to install a POS system, and I think the place I researched is the most
suitable.
And the Employee Check-in system is a useful system that allows you to manage employee
commuting, rosters and payroll.
I say again.
All the researched information was conducted based on my experience and Google search, and since
I researched based on Sydney, I can quickly and easily solve the problem when a problem occurs in
the area later.
Anyone have any questions?
I'll finish the presentation.

Thank you for attending.
End of Assessment
Criteria S NYS S NYS Feedback
Provides clear information about
the nature of the presentation
Provides a clear outline of the
purpose of the products and or
services researched
Presents information orally
Uses clear language free from
slang
Uses formal language suitable to
the type of audience
Provides a clear overview of
research methods used
Presents information in a clear,
logical sequence
Confirms with audience that voice
and volume are suitable
Presents information in a concise
and accurate manner
Presents information in a manner
appropriate to the audience
Uses methods to present visual
aids that are appropriate
Confirms with audience that the
presentation of visuals can be
clearly seen by all parties
Meets organisational requirements
when presenting information:
Page 11 of 12
1._ ________________________
2._ ________________________
Confirms understanding of details
provided during presentation
Uses questions to invite
clarification of presentation upon
conclusion
Politely responds to questions and
queries
Meets timeframes for presenting
the information
Page 12 of 12

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Australian Ideal College

Registered as Australian Ideal College Pty Ltd

Assessment Submission Sheet

Unit Code SITXCOM001

Unit Name Source and present information

Date Due 06/12/2020

Assessor Use Only

Assessment Items Result

Final Result for this unit

Assessor Declaration: I declare that I have

Assessor’s Final Comments

To be deemed competent you will need to successfully demonstrate the following:

availability of products or services

What will you research for each of the selected topic

Topic 1 availability of products or services

Topic 3 new workplace systems or equipment

For example: Topic 1: availability of products or services e.g. Bar utensils

Topic 1 prim secon

Topic 2 prim secon

Topic 3 prim secon

Broadway Liquor Distributors

Employee Check-in systems

3. Select a suitable method to present your information to your class/audience. For

Using PPT, presentation with PPT slides

4.Q. What search engine did you use to research information?

Q. Can you trust the researched information?

5. Provide at least 3 different provisions to present this information to accommodate

To be deemed competent you will need to successfully demonstrate the following:

availability of products or services

Products and /or services researched for each topic

Topic 1 availability of products or services

Topic 3 new workplace systems or equipment

. First of all, thank you for attending this presentation.

Anyone have any questions?

I'll finish the presentation.

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