School of Business and Management

CHRIST (Deemed to be University)

Course Plan – Undergraduate Programmes
Academic Year 2021 - 22
Bachelor of Business Administration-
Programme
Decision Science
Course Code: BBA 231
Course Code & Name
Course Name: Organisational Behaviour

Course Type Common Core

Semester II
Hours & Credits (1 Credit
60 hours, 4 Credits
= 15 hours)
Course Anchor Prof. Vinita Seshadri

Prof. Vinita Seshadri

Course Anchor & Faculty School of Business and Management
Contact information Vinita.seshadri@christuniversity.in
+91 9535877008

Course Name: Organisational Behaviour Course Code: BBA 231

Total number of hours: 60 Credits: 4
Class All students are required to adhere to the norms of conduct as specified in the
Guidelines School of Business and Management Class Guidelines Document. In addition
to the above, students are expected to observe discipline and maintain the
decorum in the class. Regular presence and participation in the subject
discussion is always desired.

Course The course focuses on the basic elements that determine human behavior in an
Description organizational context. It provides various theoretical frameworks to
understand human behaviours at individual, group and organization level. The
course provides insights into the foundation of human behaviours such as
personality, learning, values, attitudes and perception. At the group level its
characteristics in terms of size, status, norms, role and cohesiveness makes it
functional or dysfunctional. Leaders who are able to influence the individual
and group behaviours create positive organisations culture. Thus it is essential
for manager to develop an understanding about human behaviours at the

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 workplace and manage them for organizational effectiveness.
Course 1. To examine the impact of globalization, diversity and ethics on
Objectives Organizational Behaviours.
2. To analyse the individual work behaviours in context of personality,
attitudes and perceptions.
3. To assess the group dynamics and its impact on group effectiveness.
4. To compare and contrast various classic and modern leadership style
5. To determine practices that creates positive organisation culture.

Terminology**
Programme Learning Goals (PLGs)
Programme Learning Objectives (PLO)
Course Objectives (CO)
Course Learning Outcomes (CLO)
Revised Bloom’s Taxonomy Level (RBTL)
Continuous Internal Assessment (CIA)
End Semester Examination (ESE)

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Course Learning Outcome – Progamme Learning Goals Matrix
Sl.No CLO RBTL Component CO PLO PLG
of
Assessment
(including
ESE)
1. Identify the social and RBTL3 CIA 1 To evaluate the impact of PLO 1.2 PLG 1
ethical issues emerging globalization, diversity and Identify ethical Social
due to trends in ethics on organizational issues in business. Responsibility
environment behaviours. and Ethical
Sensitivity

2. Examine the impact of the RBTL4 CIA 1 To evaluate the impact of PLO 1.4 PLG 1
social and ethical issues at globalization, diversity and Social
Analyse stakeholder
on different stakeholder. ethics on organizational Responsibility
impact on social
behaviours. and Ethical
issues.
Sensitivity

3. Demonstrate RBTL2 CIA 2 To analyses the individual’s PLO 2.1 PLG 2

understanding of work behaviours due to Demonstrate Functional
personality traits that personality, attitudes and understanding of Knowledge and
predicts work behaviours. perceptions concepts and Application
theories in various
domains of
management
4. Identify factors that leads RBTL 3 CIA 2 To analyses the individual’s PLO 2.2 PLG 2 Functional
to formation of work work behaviours due to Utilise domain Knowledge
related attitude personality, attitudes and specific
perceptions concepts/techniques
to address business
problems (RBTL3)

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5. Analyse the group RBTL 4 CIA 3 To assess the group dynamics PLO 4.1 Outline PLG 4 Problem
properties and its and its impact on group relevant facts in the Solving
implication on group effectiveness. context (RBTL2)
dynamics. PLO 4.2
Identify causes of
the problem
(RBTL4)
6. Evaluate various RBTL5 CIA 3 To compare and contrast PLO 4.3 PLG 4 Problem
leadership styles that various classic and modern List relevant Solving
enhance group leadership style. assumptions
effectiveness. (RBTL4)
PLO 4.4
Choose appropriate
framework for
analysis (RBTL5)
7. Propose practices that RBTL 6 CIA 3 To propose practices that PLO 4.5 PLG 4 Problem
create positive creates positive organisation Propose possible Solving
organizational culture. culture. solutions with their
implications
(RBTL6)

Assessment Outline:

Compone Description Units Maximum Weightage Total Marks in

nt marks Final Grade

CIA1 Group Assignment Unit 1 20 100% 20

CIA2 Mid Semester Examination Unit 1,2,3 50 50% 25
CIA3 Individual Assignment Unit 4,5,6 20 100% 20
ESE End Semester Examination Unit 4,5,6 50 60% 30
Attendance 5 100% 5

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 TOTAL 100

Course Mapping
Unit Unit details Week (Week CLO Hours per Pedagogy (teaching learning Resource/ Reference
number number in & PLO week methods used)/ activities and details
which the or class trips/ dates for
topic will assessment
start)
Unit – I Definition of Week 1 & 2 CLO 4 Hrs per 1st week: Stephen P. Robbins,
Organizational 1&2 week + Class lecture using PPT (30 Timothy A. Judge and
Behaviour, 4Hrs per minutes) Neharika Vohra
OB as systematic study, PLO week + Activity 1 : Identify human (2018), 18th
Ed.
1.2 & behaviours that can affect work Organizational
Contribution from other 1.4 (10 minutes) Behaviour. Pearson
disciplines Education Asia.
Case Discussion: Case Study:
Challenges and Humanized Robots? Aswathappa, K.
Opportunities in http://college.cengage.com/busi(2016).
organizational behaviour: ness/moorhead/organizational/6 Organisational
responding to economic e/students/cases/ch02.html Behaviour(Text,
pressure, globalisation, Cases and Games),
workforce diversity, 2nd week: 12th Ed. Bangalore:
customer service, PPT for Online Class lecture ( Himalaya Publication.
innovation and change, 30 minutes)
temporariness; and
ethical behaviour at Activity 1: Discuss on impact of
workplace. globalisation, diversity and

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 ethics in business today.
OB Model/Framework-
Individual, Group and
Organisational Level.

Unit – II Personality, Learning Week 3,4,5 CLO 3, 2hrs per 3rd week: Stephen P. Robbins,
& Values week + Class lecture using PPT ( 30 Timothy A. Judge and
Defining and Measuring PLO 4 hrs per minutes) Neharika Vohra
Personality, 2.1, week + 4 (2018), 18th
Ed.
Determinants of hrs per Activity 2: Take a Big Five Organizational
Personality, The Big week Personality Test Behaviour. Pearson
Five Personality Model, Education Asia.
Myers-Briggs Type Big Five Questionnaire:
Indicator, and Other https://www.truity.com/test/big- Aswathappa, K.
Personality Traits like five-personality-test (2016).

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 Authoritarianism, Locus MBTI Test: Organisational
of Control, http://www.humanmetrics.com/cgi- Behaviour(Text,
Machiavellianism, Self win/jtypes2.asp Cases and Games),
Esteem, Risk Taking, 12th Ed. Bangalore:
Self-Monitoring and Himalaya Publication.
Achievement Oriented.
Importance of values-
instrumental and 4th week:
terminal values. Class lecture using PPT ( 30
Meaning of Learning; minutes)
Theories of Learning-
Classical Conditioning, Case Study: Risk-takers Dream:
Operant conditioning, Ratan Tata
Cognitive theory, Social Rao, S. P (2013).
learning theory, Organisational Behaviour (Text,
Principles of learning, Cases and Games), 2nd Ed.
Schedule of Bangalore: Himalaya
Reinforcement. Publication. (45
minutes)

5th week:
Class lecture using PPT (30
minutes)

Activity 2: Assess Your

Learning Styles Questionnaire:
http://vark-learn.com/the-vark-
questionnaire/

Unit – III Attitude Week 6,7 & 8 CLO 4, 4 hrs per 6th week:
Components of Attitude- CLO 5 week + 4 hrs Class lecture using PPT ( 30 Stephen P. Robbins,
ABC model, Function of per week minutes) Timothy A. Judge and

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 Attitude, Cognitive PLO Neharika Vohra
Dissonance Changing 2.2 Activity 1: Case Study: (2018), 18th
Ed.
Attitude, Work Employee Attitudes Organizational
Attitudes- Job Look to yourself to set the tone. Behaviour. Pearson
Satisfaction and https://www.customhomeonline. Education Asia.
Organisation com/houses/case-study-
Commitment. employee-attitudes_o Aswathappa, K.
(2016).
7th & 8th Week
Organisational
Activity 2: Cite Incidences from
Behaviour(Text,
everyday situations showing
Cases and Games),
cognitive dissonance and
12th Ed. Bangalore:
changing attitudes.
Himalaya Publication.
Unit –IV Perception Week 9 & 10 2 hrs per 9th week
week + 4hrs Class lecture using PPT ( 20
per week Stephen P. Robbins,
Meaning, Factors minutes)
Timothy A. Judge and
influencing perception,
Neharika Vohra
Attribution Theory, Activity 1: Look at the
(2018), 18th
Ed.
Common short cuts in Perceptual Image and discuss
Organizational
judging others what you see (10 mins)
Behaviour. Pearson
10th week
Education Asia.
Class lecture using PPT ( 30
minutes)

Activity 2: Case Study:

Differing Perceptions at
Clarkston Industries
http://college.cengage.com/busi
ness/moorhead/organizational/6
e/students/cases/ch04.html
Unit – V Leadership Week 11,12 & CLO 7 4 hrs per 11th week Stephen P. Robbins,
Concept of Leadership- 13 PLO week + 4 hrs Class lecture using PPT ( 30 Timothy A. Judge and

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Trait Theories- 4.4 per week + 2 minutes) Neharika Vohra
Behavioural Theories, hr per week (2018), 18th
Ed.
Ohio & Michigan Organizational
Studies -Managerial Behaviour. Pearson
Grid; Contingency Activity 1 Education Asia.
Theory-Situational Case Study: The Struggle for
Leadership and Path & Power at Ramsey Electronics
Goal of leadership; http://college.cengage.com/busi
Contemporary Theories- ness/moorhead/organizational/6
Transformational, e/students/cases/ch14.html
Transactional,
Charismatic Leadership, Activity 2
Ethical Leadership and Movie Review: Review Movie of a
movie on leadership. Discuss the
Servant Leadership.
leadership style of Protagonist ( 45
minutes)

12th Week
Class lecture using PPT ( 30
minutes)
Activity 1:

13th Week
Class lecture with PPT ( 30
minutes)
Watch and Learn : Managing
Employee Expectation- Victor
Vroom’s Motivation Theory:
https://www.youtube.com/watch?v
=pCFq2ibunvY

Watch and Learn : Equity Theory

of Motivation

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 https://www.youtube.com/watch?v
=WRuE2oz-MC8
Unit – VI Group Dynamics Week 14 & 15 CLO 6 1hr per week 14th week
+ 4 hrs per Class Lecture with PPT (30 Stephen P. Robbins,
Define Group and PLO week + 2 hrs minutes) Timothy A. Judge and
different type of Groups, 4.2 per week Activity 1 Case Study: A Neharika Vohra
Stages of Group Difficult Task Force (2018), 18th Ed.
Development, Group http://college.cengage.com/busi Organizational
Properties-Roles, Norms, ness/moorhead/organizational/6 Behaviour. Pearson
Status, Size, e/students/cases/ch11.html Education Asia.
Cohesiveness; Group
Decision making, 15th week Stephen P. Robbins,
Groupthink and Group Class Lecture with PPT (30 Timothy A. Judge and
Shift minutes) Neharika Vohra
Activity 2: Quiz on Module VI (2018), 18th
Ed.
(10 minutes) Organizational
Behaviour. Pearson
Education Asia.
Unit – Definition of Week 16 & 17 CLO 8 2 hrs per 16th week Stephen P. Robbins,
VII organizational culture PLO week + 2 hrs Class lecture using PPT ( 30 Timothy A. Judge and
and its characteristics, 4.5 per week minutes) Neharika Vohra
Strong versus Weak (2018), 18th Ed.
culture, Function and Activity 1: Netflix Story (45 Organizational
Dysfunction of Culture, minutes) Behaviour. Pearson
Culture as Liability, https://www.forbes.com/sites/br Education Asia.
Creating & Sustaining ettonputter/2018/12/04/netflixs-
Culture, -How employee company-culture-is-not-for-
learn culture-creating everybody-and-thats-exactly-
positive organizational how-it-should-
culture. be/?sh=1481c6561880
17th week
Class lecture using PPT

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 ( 30 minutes)

CIA Details and Evaluation Rubrics

CIA 1 Details:
Title: Impact of Social & Ethical Issues on Organisational Behaviour
Mode of Submission: Google classroom
Assignment Type: Group Assignment
Submission Deadlines: 23 January 2022
Marks: 20 Marks
Assignment Description (describe in detail expectations from the student): Students to form a group of 4 to 5 members each. Prepare a
report (in form of MS Word File with 1500 words or PPTwith 6 slides) on topics related to the following mentioned trends posing social and
ethical issues to business organisations. Students to research about the particular trend through internet, newspaper, articles etc. Then examine
the social and ethical issues arising out of it from the perspective of stakeholders such as employees, customers, vendors, shareholders,
communities etc. They should then finally propose initiatives to address the social and ethical issue. Submit your report in google classroom or
present in the classroom (as instructed by the course facilitator). Course Facilitator to allot each group any one of the following topics: Aging
Workforce; b. Women in Workforce; c. Downsizing; d. Hiring Contingent Employees; e. Outsourcing; f. Competition; g. Customer Centric; h.
Remote Working; i. Bribery at Workplace; j. Usage of Technology; k. Diversity etc.
The assignment should cover the following aspects:
 Identify the social and ethical issues which emerges due to the management trends for business organisation.
 Analyse the impact of social and ethical issues on each of the stakeholders such as employees, customers, vendors, shareholders,
government or public at large (as applicable).

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CIA 1 Rubrics
PLG PLG 1: Social Responsibility and Ethical Sensitivity
PLO
PLO 1.1 Demonstrate awareness of social issues.
PLO 1.2 Identify ethical issues in business.
PLO 1.4 Analyse stakeholder impact on social issues.

CLO
Maximum Marks (Converted to)
PLG 1: Social Responsibility and
Ethical Sensitivity
Our students will be aware of and sensitive
to social and ethical issues in the world
PLO 1.1
Demonstrate awareness of social issues
(RBTL2)
PLO 1.2
Identify ethical issues in business
(RBTL3)
CLO 1 Identify the social and ethical issues emerging due to trends in environment.
CLO 2 Examine the impact of the social and ethical issues at on different stakeholder.
20 Marks
Excellent (3) Satisfactory (2) Needs to improve (1)
Demonstrates complete Demonstrates partial Demonstrates little or no awareness
awareness about the social awareness about the social about the social issues in a given
issues in a given topic. issues in a given topic. topic.
Identifies most of the relevant Identifies a few of the No identification of relevant ethical
ethical issues in business with relevant ethical issues in issues in business
detailed explanations business with brief
explanations

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PLO 1.4 Comprehensive analysis of Partial analysis of impact Limited or no analysis of impact of
Analyse stakeholder impact on social impact of every stakeholder on of stakeholders on social stakeholders on social issues in a
issues (RBTL4) social issues in a given context issues in a given context given context

CIA2 Rubrics – Case Study Rubrics (Compulsory Question) to cover Unit 2 & Unit 3

PLG 2 Functional Knowledge & Application

PLO2.1 Demonstrate understanding of concepts/theories of management.
PLO PLO2.2 Utilise domain specific concepts/techniques to address business problems.
CLO3 Demonstrate understanding of personality traits that predicts work behaviours.
CLO CLO4 Identify factors that leads to formation of work related attitude.
Marks` 15 marks
PLG2: Functional Knowledge and
Application Excellent (3) Satisfactory (2) Needs to improve (1)

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Our students will be able to demonstrate
knowledge of business from a wholistic
and cross-functional perspective
PLO2.1 Demonstrates clear Demonstrates partial Demonstrates lack of understanding of
Demonstrate understanding of comprehension of comprehension of concepts/theories of management in the
concepts/theories of management concepts/theories of concepts/theories of given context
(RBTL2) management in the given management in the given
context context
PLO2.2 Utilises appropriate domain Utilises partially appropriate Does not utilise appropriate domain
Utilise domain specific specific concepts/techniques to domain specific specific concepts/techniques to address
concepts/techniques to address comprehensively address concepts/techniques to address business problems
business problems (RBTL3) business problems business problems

*Weightage (Levels) can vary depending on Embedded Question

CIA3 Details:

Components of CIA-III (Single Component)

Date of Submission: 10/04/2022

Submission Type: Individual

Assignment description: Interview

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Marks: 20 Marks

Individually each student to conduct interview of a Team Leader or a Manager or any industry professional working at the supervisory level
managing a teams of 4 or more members. The interview can be conducted through telephonic or video conferencing. The interview should focus
on understanding the group dynamics. During the interview about the characteristics of the team, factors that make the team effective and
ineffective, issues and problems team has faced previously, way the Team Leader or manager manage the problems in the team, strategies the
adopt to make the team effective and their take on what helps in creating a positive culture in the organisation. The students can either take note
or audio record the interview for further analyse.
Mode of Submission: Class presentation using a PPT which has to be submitted after presentation on the Google classroom or MS Word report
for 1500 words (as instructed by course facilitator).
Time duration for presentation per group: 15 minutes
The assignment should include the following:
1. Outline the properties of group/team the individual manages.
2. Identify the causes that lead to problems faced by the group members while working together.
3. List the relevant assumptions with respect to group properties which can/may have influenced group effectiveness.
4. Choose appropriate leadership style which can address/resolve the challenges/problems faced by the group.
5. Propose practices that can create positive organisational and team culture.
CIA3 Rubrics:

PLG Problem Solving

PLO 4.1 Outline relevant facts in the context.
PLO 4.2 Identify causes of the problem.
PLO 4.3 List relevant assumptions.
PLO 4.4 Choose appropriate framework for analysis.
PLO PLO 4.5 Propose possible solutions with their implications.
CLO CLO 5 Analyse the group properties and its implication on group dynamics.

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 CLO 6 Evaluate various leadership styles that enhance group effectiveness.
CLO 7 Propose practices that create positive organizational culture.

Marks 20 Marks
PLG 4: Problem Solving
Our students will be equipped to solve problems
Excellent (3) Satisfactory (2) Needs to improve (1)
in a scientific manner
Outline relevant facts of the group dynamics Most of the relevant facts are A few of the relevant facts are Facts are unclear and poorly
CLO 5 -PLO 4.1 outlined appropriately outlined appropriately outlined
Identify causes of the problem faced by Comprehensive identification Partial identification of Incorrect identification of
group members while working together. of all the underlying causes of underlying causes of the underlying causes of the
CLO 5- PLO 4.2 the issues/problems in the issues/problems in the given issues/problems in the given
given context, using relevant context, using relevant facts context
facts
CLO 6 - PLO 4.3 Most of the underlying A few of the underlying Underlying assumptions are
List relevant assumptions in terms of assumptions are clearly stated assumptions are clearly stated either not stated or not
leadership styles can resolve/address the and well defended. and reasonably defended. relevant to the context.
group problems.
CLO 6- PLO 4.4 Chooses an appropriate Chooses an appropriate Does not choose an
Choose appropriate framework/theories/models for framework/theories/models for appropriate
framework/theories/models analysis. analysis with complete analysis with incomplete framework/theories/models
justification for the same justification for the same for analysis

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CLO 7- PLO 4.5 Proposes alternative feasible Proposes alternative solutions Proposed solution lacks
Propose possible solutions with their solutions with clear with implications but feasibility and/or clarity of
implications to create positive organisation implications feasibility is inconclusive implications
culture.
*Weightage (Levels) can vary depending on assignments

Prepared by Reviewed by Approved by

Prof. Vinita Seshadri Prof. Sumathi Anamalai (BGR Campus) HoD
(Faculty in-charge)

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