Proton Pakistan Is Hiring

Apply Now!
Al-Haj Automotive, a prominent player in automotive industry and Assembler of Malaysian Automobile Brand in
Pakistan. PROTON is looking for self-driven, innovative and hardworking individuals to join their team.

CUSTOMER SUPPORT REPRESENTATIVE

Required Skills & Competencies:
• Manage inbound and outbound calls in a timely manner.
• Must be fluent in English & Urdu communication.
• Identify customers' needs, clarify information, research every issue and provide
• Should be proficient in MS office Applications.
solutions and/or alternatives.
• Excellent interpersonal & communication skills.
• Keep records of all conversations in our call center database in a
comprehensible way. • Positive attitude focused on customer satisfaction.

• Meet personal/team qualitative and quantitative targets.

Qualification: Minimum intermediate / bachelor degree
• Handling and resolving customer complaints regarding product sales to
customer service problems. from reputable university.
Experience: Candidate should have at least 1 year of call center
• Following up customer calls where required.
experience
• Completing call notes and call reports as necessary and updating them in the Location: Karachi
CRM.

• Communicating and coordinating with cross functional teams.

Interested candidates are encouraged to apply at careers@proton.com.pk by mentioning the position in

subject line, latest by 26th August, 2022.