Requirement Specifications

Contact Information (1)

Contact Person Musfirah Musa
Designation Research Support Executive
Email musfirah.musa@nie.edu.sg
Requirement Specifications
Description PROVISION OF MANPOWER SUPPORT SERVICES
(Full-Time Research Assistant)
Duration of Service 12 months, with option to extend by up to 6 months
Delivery of Service Date Estimated start date 27 May 2016

Scope of Services

1. The appointed vendor shall provide a full-time research

assistant for 12 months with an option to extend service by
up to 6 months.

2. The exercise of this option will be at the discretion of NIE

with inputs from the Principal Investigator.

3. The vendor shall carry out the following when they propose
Specific suitable candidates to the Authority
Requirements a. Provide the Curriculum Vitae (CV) of suitable
(Provide a candidates and information on related work and
description on the school experience e.g., educational research;
scope of work required to
b. Provide the availability of candidates, such as the
be performed? Type of
notice periods required or proposed start dates;
candidate/s required
c. Collate necessary documents such as educational
(e.g. experience,
qualification etc?) qualification certificates, transcripts, testimonials, etc.
(Optional items, e.g. and
extension of d. Arrange for face-to-face interviews of shortlisted
contract period, AWS etc) candidates, if needed.

Types and Duties of contract staff needed

4. Interested vendors are invited to quote for the supply of full-

time research assistant according to the detailed job
descriptions as per Annex A.

5. The contract staff must be a Singapore Citizen or

Permanent Resident and should possess at least the
qualifications for the position in Annex A.

6. The contract staff must also meet all requirements specified

in Annex A.

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Working Hours for the Contract Staff

7. The working hours are as follows unless specified otherwise:

8.00 am – 5.30 pm on Mondays to Thursdays, and
8.00 am – 5.00 pm on Fridays (timings include an one-hour
lunch break per working day).

8. The staff will be based at Academy of Singapore Teachers,

2 Malan Road, Singapore 109433.

Performance Bonus

9. The payment of performance bonus will be upon completion

of each contract year and paid upon satisfactory work
performance. The performance bonus is capped at a
maximum of 0.5 month of contract staff’s salary and is to be
paid at the end of each year. The actual amount to be paid
is dependent on contract staff’s work performance for the
year in review.

Sick Leave and Vacation Leave

10. The contract staff is entitled to 18 days of paid annual leave.

The leave earned should be on an accrual basis, meaning
that the candidate can only apply for their leave after having
served the necessary period.

11. The contract staff is entitled to 14 days of paid medical

leave. This should include basic outpatient healthcare,
hospitalization and surgical benefits.

12. Maternity leave, parent care leave, compassionate leave,

reservist leave, hospitalization and childcare leave shall also
be given in accordance to MOM guidelines.

Annual Increment

13. The annual increment will be upon completion of each

contract year and is capped at a maximum of 1%. The
actual amount is dependent on contract staff’s work
performance for the year in review.

Medical Insurance

14. Contractor is to quote monthly admin fees inclusive of

medical insurance cover similar or equivalent to the NTUC
iMedicare scheme.

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 Replacement of Contract Staff

15. In the event that the contract staff resigns or is being

terminated before the end of the agreed period, the
appointed vendor shall find a suitable replacement based on
the contract requirements for the Authority to consider within
3 working days with no extra cost to the Authority.

Option to Extend Duration of Service

16. In the event that the Authority decides to extend the period
of service, the Contractor will be notified in writing.

Additional Instructions 17. Interested vendors shall submit the CV of suitable candidates
who meet our requirements for our shortlisting together with the
submission of bids via GeBIZ. Failure to submit the CV of
suitable candidates shall disqualify the vendor from this ITQ.

18. All Bidders shall be required to submit their prices in accordance

to the template in Annex B. Bidders are expected to provide
clear descriptions and ensure accuracy in the prices. Anomalies
in the figures may render the bid void.

19. Shortlisted candidates may be required to attend interviews.

20. The Contractors will be evaluated based on the following

evaluation criteria:

No. Criteria Percentage

(%)
1 Monthly cost of Research Assistant 30
2 Quality and suitability of manpower 50
3 Track record of vendor 10
4 Clarity in proposal detailing 10
manpower management services

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 Requirement Specifications

Documents to be The vendor shall carry out the following when they propose suitable
Submitted by Bidder: candidates to the Authority
(e.g., CV of candidate(s),
Price Format-Annex A etc) i. Provide the CV of suitable candidates and information on
related work and school experience e.g., educational
research;
ii. Provide the availability of candidates, such as the notice
periods required or proposed start dates;
iii. Collate necessary documents such as educational
qualification certificates, transcripts, testimonials, etc. and
iv. Arrange for face-to-face interview of shortlisted candidates, if
needed.

Submission of Offers
Submission of Price All Bidders shall be required to submit their prices in accordance to
Offers the template in Annex B.
Remarks
Payment & Billing Instructions
Submission of Invoice Monthly Payment
Payment Term Monthly payment within 30 days upon receipt of hardcopy invoice.
Invoice Submission All the original invoices must be
Mode
sent to:
Via Hardcopy
Academy of Singapore Teachers
2 Malan Road, Singapore 109433
Attn: Judy Lee/ Tan Toh Hwee
Via Email (PDF)
Attn: Judy Lee/ Tan Toh Hwee
Judy_LH_LEE@moe.gov.sg
Tan_Toh_Hwee@moe.gov.sg

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 Requirement Specifications

Job Descriptions and Requirements Annex A

S/N Designation Quantity Job Description Workplace Minimum Other Requirements

Qualifications
1 Research 1 Duties generally include: Standards At least a basic a) Good command of English
Assistant • Provide administrative support for and Research degree b) Good communication and inter-
(Contract the research project Office, personal skills
Full-time) • Conduct literature search Academy of c) Good analytical skills
• Identify key findings of previous Singapore d) Dependable team player with a
research and summarise the Teachers, 2 high level of initiative
literature search Malan Road, e) Must be proficient in
• Collate and back-up and analyse Singapore • Microsoft Excel
data from relevant sources 109433 • Microsoft Word
• Perform data cleaning and coding f) Good typing skills to aid in
of content extracted from online transcription
communities and focus group g) Candidates who have experience in
discussions educational research, good track
• Transcribe audio recordings: record in educational research
make typewritten copies of and/or teaching will be preferred
recorded discussions/interviews h) Proficiency in NVivo 10 will be an
• Perform data analysis (e.g., advantage
thematic analysis)
• Create / update coding schemes
with new/emergent themes for
discussion by the research team
• Support research team in
intervention research
• Write up research findings

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 Requirement Specifications

Annex B

Price Format

All Bidders shall be required to submit their prices in accordance to the template below:

1. The Table 1 below indicates the type of manpower required

Table 1

S/N Designation Quantity Required Type of Staff Scheme

1 Research Assistant 1 Full-time for 12 months, with
option to extend for up to 6
months

2. The Table 2 below indicates the monthly rate of the candidate:

Table 2

S/N Designation UOM Monthly Rate*

1 Research Assistant Per Pax
*N/B: The candidate’s salary shall be the gross salary, i.e before deducting the candidate’s CPF contribution.

3. The Table below indicates the Placement Fee and the Monthly Administration Fees to be
charged by the Bidder:

Table 3

S/N Designation UOM Placement Fee Monthly Administration Fee (S$)

(S$)
1 Research Per Pax
Assistant
Note: Monthly Administration Fees

a) The monthly administra tion fee is paid to the manpower agency for its work done managing
. the
administration of the candidate,e.g.payroll processing,leave maintenance, handling of all admin matters
pertaining to the candidate.

b) The monthly administration fee shall be pro-rated for any incomplete month of work.

c) For candidates that are paid on hourly rates, the Contractor shall charge Users the monthly administration
fee based on the working hours and the fee shall be subjected to a maximum of 44 Working hours per week
for candidates under full-time employment or a maximum of 36 working hours per week for candidates under
part-time employment.

1 An 'incomplete month of work' hereinafter refers to one where an employee:

Starts work after the first day of the month; or leaves employment before the last day of the month.

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 Requirement Specifications

4. The Table 4 below indicates a breakdown on the other mandatory contributions

as requirement under the Singapore Ministry of Manpower Employment Act.

Table 4

S/N Designation Description of Mandatory Amount Remarks

Contribution (S$/ per month)
1 Research Employer CPF Contribution $ (17%) Nil
Assistant SDF $ (0.25%)
TOTAL S$

5. The Table 5 below shows the summary of the total package price for engaging
the candidate for the full duration as stipulated under thus RFQ.

Table 5

S/N Designation UOM Quantity Total Remarks

Amount of
full duration
of service
(S$)
1 Research Month 12 months Contract for a period of 12
Assistant months (inclusive of salary, CPF,
SDF, admin & insurance)

Up to 6 Contract for an extended period

months (if of up to 6 months (inclusive of
option to salary, CPF, SDF, admin &
extend is insurance). Assume up to 1%
exercised) annual increment in this
calculation. The actual amount is
dependent on contract staff’s
work performance for the year in
review.

Up to 0.5 Performance Bonus – assume

month (if up to 0.5 month (inclusive of
Performance CPF, SDF, admin & insurance, if
Bonus is any) upon completing 12 months
paid) in this calculation. The actual
amount to be paid is dependent
on contract staff’s work
performance appraisal for the
year in review