Hess Pet Center News and Views

Hess Pet Center now provides full-service luxury

pet care to dog owners. Recently, we have been
Some of our clients even sent pictures of their
inundated with requests from current clients
dogs with cats that belonged to their friends
and from employees in Hess office Park to
who want to use our services. Andy is pictured
expand our services to cat owners. Providing to
below with his friend Choo.
cat owners has always been part of our long-
range business plan; therefore, we decided to
survey all of our clients and Hess Office Park
employees.

Survey Results
First, we asked our current clients if they had
any objections to adding cats to the facilities.
We are happy to report that there were no
objections. More than 20 percent of our current
clients have both dogs and cats. Approximately
25 percent of Hess Office Park employees
indicated that they needed services for cats.

What was even more surprising were Action Plan

responses from We will begin immediately with a pilot project
clients who only that will include three types of services for cats:
have dogs, but
 Total professional care provided by
who suggested
board-certified veterinarians and highly
many of their
technicians.
friends would like
 Luxury boarding.
to use our services
 Boutique that provides one-stop
for their cats.
shopping to meet your cat’s needs and
Several sent
desires.
pictures of their
friends’ cats. They The architects and construction team met and
all indicated we could publish their names and agreed that we could finish an expansion area
pictures in our newsletter. Sadie, shown above, of the new addition and have a nice area to
is one that would likely be a frequent boarder at meet the demand for accommodating cats. This
Hess Pet Center expansion will not impact the construction
dates. Space in the veterinary clinic and the
boutique is already available.