Job Description

Team Coordinator (India/International)

➔ Understand the Purpose
➔ Support the Team Members
➔ Training the Team Mates
➔ Cold Calling
➔ Followup calls
➔ Connecting to the decision makers (Own Call / Connected by Team)
➔ Meeting the call goals
➔ Ensuring the full coverage of data assigned to you and your team
➔ Updating the list with latest info on key persons and their details
➔ Sending the emails both promotionals and follow up through campaigns and supervision.
➔ Keeping him/herself updated in terms of product knowledge and industry updates.
➔ Submission of proper EOD report in prescribed format in detail.
➔ Maintain the list of Hot and Super hot prospects and submit it periodically.
➔ Segregate the prospective institutions based on your communication in categories like
cold, warm, interested etc and maintain the communication on the same lines.
➔ Recording the comments and proper feedback in CRM.
➔ Plan your work for the entire week (ensuring full coverage in a month's time) in advance
and work accordingly.
➔ Maintain the list of challenges faced during the calls and report them promptly seeking
the resolution of the same.

ASSESSMENT

● Number of calls made (Talk Time)

● Number of Decision makers reached
● People added on interested list
● No of Email sent
● People transferred for communication with Supervisor
● Detailed Report Submission

Deliverables

Calls made (Talk Time) 50 Calls 4 Hours Talk Time

Number of Decision makers reached 10 Connects
People added on interested list Prepare the Report
No of Email sent Prepare the Report
People transferred by the Team 10 Connects per Team Member
Report Submission along with all key inputs of the day's special activity and comments form the
team member and self.