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    Brendon, a DoorDash customer support representative, communicates with a customer named Seref who did not receive their food order. Brendon apologizes for the issue and flags the case to a specialized team who will contact Seref by phone within 24 hours to resolve the problem. Brendon acknowledges the frustration of orders not being delivered and ensures Seref that their team will work to sort out the issue.

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    Brendon, a DoorDash customer support representative, communicates with a customer named Seref who did not receive their food order. Brendon apologizes for the issue and flags the case to a specialized team who will contact Seref by phone within 24 hours to resolve the problem. Brendon acknowledges the frustration of orders not being delivered and ensures Seref that their team will work to sort out the issue.

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    6 views1 page

    Transcript

    Uploaded by

    Joseph
    Brendon, a DoorDash customer support representative, communicates with a customer named Seref who did not receive their food order. Brendon apologizes for the issue and flags the case to a specialized team who will contact Seref by phone within 24 hours to resolve the problem. Brendon acknowledges the frustration of orders not being delivered and ensures Seref that their team will work to sort out the issue.

    Copyright:

    © All Rights Reserved
    Download as TXT, PDF, TXT or read online from Scribd
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    of 1

    Brendon E (2/3/2023, 10:47:09 PM): Hi! My name is Brendon.

    Give me a few seconds to


    pull up your account info
    Brendon E (2/3/2023, 10:47:22 PM): Hii Seref
    Me (2/3/2023, 10:47:41 PM): The photo I got of the food is not my door step.
    Me (2/3/2023, 10:48:32 PM): I didn't get my food
    Brendon E (2/3/2023, 10:49:26 PM): I am sorry to hear that your order was never
    delivered.
    Brendon E (2/3/2023, 10:49:31 PM): As a customer, we can definitely see how
    frustrating this issue would be
    Me (2/3/2023, 10:49:31 PM): Yes
    Brendon E (2/3/2023, 10:49:34 PM): I understand your concern. Let me quickly check
    what best I can do in this situation.
    Brendon E (2/3/2023, 10:53:07 PM): I'm sorry to hear you had some issues with your
    order, I know how frustrating that can be.
    Brendon E (2/3/2023, 10:53:11 PM): I have flagged your case to a specialized team
    for their review, you will hear from them via phone within 24 hours.
    Brendon E (2/3/2023, 10:53:14 PM): I apologize that I wasn't able to resolve your
    issue but we will get this sorted out for you soon!
    Me (2/3/2023, 10:53:32 PM): Thank you
    Brendon E (2/3/2023, 10:54:16 PM): ;;yw
    Brendon E (2/3/2023, 10:54:21 PM): You're welcome.
    Brendon E (2/3/2023, 10:54:28 PM): Thanks for getting in touch with DoorDash
    Support, Seref. If you have any further questions, feel free to contact us back.
    Thanks again.

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