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    Marko Stojkovic
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    Heena, an EA HELP representative, is assisting a customer named Marko who reports earning 1250 points from Imperial Guard missions in Apex Legends but not receiving the associated collection pack. Marko offers to provide screenshots but Heena is unable to view them. Heena asks Marko for more details about how he earned the pack to try and resolve the issue.

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    Heena, an EA HELP representative, is assisting a customer named Marko who reports earning 1250 points from Imperial Guard missions in Apex Legends but not receiving the associated collection pack. Marko offers to provide screenshots but Heena is unable to view them. Heena asks Marko for more details about how he earned the pack to try and resolve the issue.

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    © All Rights Reserved
    Download as TXT, PDF, TXT or read online from Scribd
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    2 views1 page

    Transcript

    Uploaded by

    Marko Stojkovic
    Heena, an EA HELP representative, is assisting a customer named Marko who reports earning 1250 points from Imperial Guard missions in Apex Legends but not receiving the associated collection pack. Marko offers to provide screenshots but Heena is unable to view them. Heena asks Marko for more details about how he earned the pack to try and resolve the issue.

    Copyright:

    © All Rights Reserved
    Download as TXT, PDF, TXT or read online from Scribd
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    of 1

    Heena (3/9/2023, 6:20:36 PM): Thank you for contacting EA HELP, my name is Heena,

    may I start with your first name please?


    marko (3/9/2023, 6:20:38 PM): hi
    marko (3/9/2023, 6:20:49 PM): i have bug with imerial guards apex packs
    Heena (3/9/2023, 6:20:56 PM): Hello, nice to meet you. Hope you are doing well? So,
    how may I help you today?
    marko (3/9/2023, 6:21:37 PM): i have bug with imerial guards apex packs
    Heena (3/9/2023, 6:21:51 PM): May I know exact what error you are getting?
    Heena (3/9/2023, 6:25:04 PM): I hope we are still connected?
    marko (3/9/2023, 6:25:42 PM): yes
    marko (3/9/2023, 6:25:42 PM): i am
    marko (3/9/2023, 6:25:55 PM): i got 1250 points from missions
    marko (3/9/2023, 6:26:08 PM): but didnt receive a collection pack
    marko (3/9/2023, 6:26:11 PM): i can give you screenshots
    Heena (3/9/2023, 6:27:17 PM): May I know how did you get this pack?
    marko (3/9/2023, 6:27:40 PM): from missions
    marko (3/9/2023, 6:27:44 PM): imperial guard
    marko (3/9/2023, 6:27:48 PM): missions
    marko (3/9/2023, 6:27:53 PM): let me screenshot you
    Heena (3/9/2023, 6:28:52 PM): As per your concern I unable to see any screen shot.

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