Aayushi T (5/31/2022, 4:29:57 PM): Hi! My name is Aayushi.

Give me a few seconds to

pull up your account info
Aayushi T (5/31/2022, 4:30:15 PM): I hope you are doing absolutely amazing! I am
glad to have the opportunity to assist you today! Please help me with your concern
so that I can make your day better!
Aaron (5/31/2022, 4:30:55 PM): Hi, Aayushi. All I need is to have my account
details modified so that it says 'NC: Southeast Raleigh' instead of 'NC: Wake
Forest'.
Aayushi T (5/31/2022, 4:32:22 PM): I'm incredibly sorry for the trouble. I'm at
your service now and I will do everything to help you out today!
Aaron (5/31/2022, 4:32:39 PM): Thank you. I hope so.
Aayushi T (5/31/2022, 4:34:06 PM): I will be happy to look into this for you. May I
put you on hold while I look into this issue?
Aaron (5/31/2022, 4:34:14 PM): Sure.
Aayushi T (5/31/2022, 4:35:39 PM): Thanks for being on hold. I really appreciate
your patience.
Aaron (5/31/2022, 4:35:55 PM): No problem.
Aayushi T (5/31/2022, 4:36:59 PM): I will be sharing an email, please go through it
and you will be able to change the details.
Aaron (5/31/2022, 4:37:57 PM): It looks like my time has been wasted here. You said
you would help, not send me another copy and pasted message/email. The email does
not work.
Aaron (5/31/2022, 4:38:17 PM): I have only had this changed by support.
Aayushi T (5/31/2022, 4:38:39 PM): Do not worry, You will be able to change the
starting point through the email.
Aaron (5/31/2022, 4:39:28 PM): I cannot change it on my end. It only gives toy a
prompt to change it if you're coming into a different region. Wake Forest is still
in the same region as Southeast Raleigh so it will not prompt me.
Aaron (5/31/2022, 4:39:53 PM): *gives you*
Aayushi T (5/31/2022, 4:39:55 PM): I assure you that you will soon be able to login
to your account. However, we always value our hard working dashers.
Aaron (5/31/2022, 4:40:18 PM): What are you even talking about?
Aaron (5/31/2022, 4:40:25 PM): Am I talking to a bot?
Aaron (5/31/2022, 4:40:52 PM): I need my account details edited, that's it. I don't
have trouble logging into my account.
Aaron (5/31/2022, 4:41:34 PM): I want 'NC: Southeast Raleigh' to replace 'NC: Wake
Forest' in my account details. Very simple request.
Aayushi T (5/31/2022, 4:42:16 PM): I am extremely sorry for this inconvenience you
are facing.
Aaron (5/31/2022, 4:42:35 PM): Are you going to change it for me or not? I need to
make money.
Aayushi T (5/31/2022, 4:43:30 PM): Have you got the email?
Aayushi T (5/31/2022, 4:43:47 PM): Please look into it once please.
Aaron (5/31/2022, 4:44:03 PM): Yes. I already told you that the email doesn't apply
to my issue since the two zones are within the same market/region.
Aayushi T (5/31/2022, 4:44:16 PM): Please give me 1-2 minutes to look into this for
you.
Aaron (5/31/2022, 4:44:56 PM): All you need to do is change NC: Wake Forest to NC:
Southeast Raleigh...
Aaron (5/31/2022, 4:45:08 PM): I would be very appreciative.
Aayushi T (5/31/2022, 4:46:38 PM): Alright do not worry i will do it for you please
give me 1 minute.
Aaron (5/31/2022, 4:46:53 PM): Thank you very much, Aayushi.
Aayushi T (5/31/2022, 4:49:48 PM): Please give me 1-2 minutes to look into this for
you.
Aaron (5/31/2022, 4:50:02 PM): Sure.
Aayushi T (5/31/2022, 4:51:10 PM): Thanks for being on hold. I really appreciate
your patience.
Aaron (5/31/2022, 4:51:19 PM): You're welcome.
Aayushi T (5/31/2022, 4:51:39 PM): I have made the changes for you successfully.
Aaron (5/31/2022, 4:51:57 PM): Please allow me to refresh the app to confirm.
Aayushi T (5/31/2022, 4:52:08 PM): I will also share a confirmation email with you.
Aaron (5/31/2022, 4:52:50 PM): I see it has changed successfully. I appreciate you,
Aayushi. Thank you so much.