Elle (3/4/2023 22:45:27): Hi Ana 91137358631 This is Elle.

How may I help you

today?
Me (3/4/2023 22:45:41): In less than 30 minutes they charged me $50, it's not fair
Elle (3/4/2023 22:45:51): hello
Me (3/4/2023 22:45:57): I want my money back
Elle (3/4/2023 22:45:59): yes those are the prices on the site
Elle (3/4/2023 22:46:21): It has come to my attention that you used the majority of
your credits by reading letters. These cost 10 credits each. You have also opened
multiple photos and these cost 15 credits each! I would recommend using our online
chat as this costs 1 credit per minute and you would save a hefty amount by
utilizing the credits to your advantage by choosing cheaper services that we offer.
I will also suggest being selective on which letters and photos you decide to view
from members to reduce the cost of credits.
Elle (3/4/2023 22:46:56): since the credits were used we cannot refund these:(
Me (3/4/2023 22:46:59): but I didn't like it at all the application is extremely
slow
Me (3/4/2023 22:47:28): it's a complete state
Elle (3/4/2023 22:47:41): i recommend to use google chrome when using the website
Me (3/4/2023 22:47:45): I dindt like it at all
Elle (3/4/2023 22:47:50): the iste works fine , there was something from your end
Elle (3/4/2023 22:48:12): i have cancelled the membership already as requested
Elle (3/4/2023 22:48:25): therefore you will not be charge
Me (3/4/2023 22:49:16): When will I get my refund?
Elle (3/4/2023 22:49:35): as i mentioned\
Elle (3/4/2023 22:49:37): we cannot refund this
Elle (3/4/2023 22:49:48): as the credits were used
Me (3/4/2023 22:50:51): but i'm not happy with the app
Elle (3/4/2023 22:51:11): next time pelase dont use the credits so we can refund
Me (3/4/2023 22:51:13): I dindt like it at all
Elle (3/4/2023 22:51:22): is there anything else i can help with ?
Me (3/4/2023 22:52:29): I will not use them because I will not use the application
anymore.