ROBOT (6/11/2022, 5:33:26 AM): Hello Osuji

I am Jumia ROBOT, your virtual assistant.

I'm here to help.
ROBOT (6/11/2022, 5:33:27 AM): Please select by clicking:
ROBOT (6/11/2022, 5:33:29 AM): Button Selections:
I need help to place an Order
I want to track my Order
I want to return an item
I want to cancel my Order
I have another issue
Osuji (6/11/2022, 5:33:33 AM): I have another issue
ROBOT (6/11/2022, 5:33:37 AM): Any other query?
ROBOT (6/11/2022, 5:33:38 AM): Button Selections:
Return to main menu
I want to chat with an agent
Osuji (6/11/2022, 5:33:41 AM): I want to chat with an agent
ROBOT (6/11/2022, 5:33:43 AM): Please be aware that our working hours are from 8:00
AM to 8:00 PM from Monday to Sunday and 9:00 AM to 5:00 PM on Public Holidays
ROBOT (6/11/2022, 5:33:44 AM): As you are trying to contact us outside business
hours, please be aware that we'll record your question and get back to you by email
within 24 working hours.
ROBOT (6/11/2022, 5:33:46 AM): Please type your detailed question/request (entirely
in one go)
Osuji (6/11/2022, 5:34:00 AM): I need to change my email
ROBOT (6/11/2022, 5:34:08 AM): A ticket has been created with us for this issue
with ticket number 41090598.We will come back to you within the next 4 to 12 hours.
Please refer to this ticket number next time you reach out to us.
ROBOT (6/11/2022, 5:34:10 AM): Do you have any other questions for us?
ROBOT (6/11/2022, 5:34:12 AM): Button Selections:
Yes please
No, I am fine, thank you ;)
Osuji (6/11/2022, 5:34:17 AM): No, I am fine, thank you ;)
ROBOT (6/11/2022, 5:34:19 AM): Thank you for contacting Jumia. Have a good day :)