Dell Virtual Assistant (15/10/2023, 5:02:09 PM): Hi!

I am Dell's Automated
Assistant. I'm here to help you get to the right place.
Dell Virtual Assistant (15/10/2023, 5:02:11 PM): TECHNICALSUPPORT:If you need
technical assistance with a product you already own, please visit
TechnicalSupportURL.
Dell Virtual Assistant (15/10/2023, 5:02:12 PM): ORDERSUPPORT:If you need help with
an existing order, please visit our OrderSupportURL.
Dell Virtual Assistant (15/10/2023, 5:02:13 PM): If you need help with a new order,
please select what kind of products interest you.
Dell Virtual Assistant (15/10/2023, 5:02:15 PM): Menu Options:
Business
Home
yash jain (15/10/2023, 5:02:22 PM): Home
Dell Virtual Assistant (15/10/2023, 5:02:24 PM): We have the following products for
Home. Please select the option you need assistance with.
Dell Virtual Assistant (15/10/2023, 5:02:25 PM): Menu Options:
Extended Warranty
Purchase New Personal Computer
yash jain (15/10/2023, 5:02:27 PM): Purchase New Personal Computer
Dell Virtual Assistant (15/10/2023, 5:02:29 PM): Would you like to receive a copy
of the chat transcript via email after the session?
Dell Virtual Assistant (15/10/2023, 5:02:31 PM): Menu Options:
Yes
No
yash jain (15/10/2023, 5:02:35 PM): No
Dell Virtual Assistant (15/10/2023, 5:02:37 PM): Great. Let’s connect you to a
Sales Advisor.
yash jain (15/10/2023, 5:02:52 PM): hi
Dell Advisor - Mohd Shoeb (15/10/2023, 5:02:58 PM): Welcome to the Dell India
Systems Sales Chat! My name is Shoeb and I will be your Dell.com Sales Chat
Expert.
Dell Advisor - Mohd Shoeb (15/10/2023, 5:03:04 PM): Hello, How are you doing today
yash jain (15/10/2023, 5:03:21 PM): i want to purchase a laptop
Dell Advisor - Mohd Shoeb (15/10/2023, 5:03:36 PM): Sure, I would be happy to help
you
yash jain (15/10/2023, 5:03:39 PM): dell inspiron 5330 i5
Dell Advisor - Mohd Shoeb (15/10/2023, 5:04:05 PM): May i please know where are you
looking at
yash jain (15/10/2023, 5:04:17 PM): i can not find it on site
Dell Advisor - Mohd Shoeb (15/10/2023, 5:04:58 PM): Yes its launched exclusively
through our stores, and market places
Dell Advisor - Mohd Shoeb (15/10/2023, 5:05:09 PM): That is why i was asking where
were you looking at
yash jain (15/10/2023, 5:05:15 PM): not available in makets also
yash jain (15/10/2023, 5:05:28 PM): i visited all stores
yash jain (15/10/2023, 5:05:45 PM): dell and other sellers
Dell Advisor - Mohd Shoeb (15/10/2023, 5:05:47 PM): Ok
Dell Advisor - Mohd Shoeb (15/10/2023, 5:05:48 PM): May i please know any specific
reason you were looking to get that model only, Can you please share your
requirements
yash jain (15/10/2023, 5:06:07 PM): i want a 13 inch
yash jain (15/10/2023, 5:06:20 PM): and it fulfills all my requirements
yash jain (15/10/2023, 5:06:29 PM): with latest features
Dell Advisor - Mohd Shoeb (15/10/2023, 5:06:58 PM): I understand unfortunately
since im an online sales rep we dont sell that model online
Dell Advisor - Mohd Shoeb (15/10/2023, 5:07:23 PM): if you are particular about
that model only, then i can request our stores to check on availability and get
back to you
yash jain (15/10/2023, 5:07:37 PM): yes please
yash jain (15/10/2023, 5:07:46 PM): i also requested them but they denied
Dell Advisor - Mohd Shoeb (15/10/2023, 5:07:49 PM): What is the configuration you
are looking at
yash jain (15/10/2023, 5:07:59 PM): i5 model
Dell Advisor - Mohd Shoeb (15/10/2023, 5:08:31 PM): https://www.amazon.in/Dell-
Inspiron-Platform-i5-1340P-Processor/dp/B0CBKVBNXT
Dell Advisor - Mohd Shoeb (15/10/2023, 5:08:47 PM): Its available on amazon, Please
open the link and go through the details
yash jain (15/10/2023, 5:08:56 PM): can you availble it in any dell authorised
yash jain (15/10/2023, 5:08:59 PM): seller
yash jain (15/10/2023, 5:09:13 PM): in delhi
Dell Advisor - Mohd Shoeb (15/10/2023, 5:09:44 PM): Amazon is also our ecommerce
partner, And i dont work with offline stores sir. Im going beyond my expertise to
provide you solutions
Dell Advisor - Mohd Shoeb (15/10/2023, 5:10:22 PM): As its available on a market
place go ahead with the purchase, Please let me know why exactly you are looking to
get it from an exclusive store only so that i can share the reason to them
yash jain (15/10/2023, 5:10:43 PM): actually my online experience is bad
yash jain (15/10/2023, 5:10:58 PM): i only trust physical purchasing
Dell Advisor - Mohd Shoeb (15/10/2023, 5:11:40 PM): I understand, However the times
are changing now. And im also an online sales rep who is making sure you get help
right
Dell Advisor - Mohd Shoeb (15/10/2023, 5:12:05 PM): I can keep a request to a
store, and i will arrange a call back with the rep of a store
Dell Advisor - Mohd Shoeb (15/10/2023, 5:12:19 PM): Can i have your full name,
Phone number, Email and location
yash jain (15/10/2023, 5:12:31 PM): yash jain
yash jain (15/10/2023, 5:12:37 PM): 8851604023
yash jain (15/10/2023, 5:12:47 PM): yashjain1698@gmail.com
yash jain (15/10/2023, 5:12:55 PM): shahdara delhi
Dell Advisor - Mohd Shoeb (15/10/2023, 5:13:29 PM): Thank you for sharing the
details, They would be available tomorrow and i will request our store rep to
contact you and share all the possible options from their end
Dell Advisor - Mohd Shoeb (15/10/2023, 5:13:37 PM): is their anything else i can
help you with today
yash jain (15/10/2023, 5:13:45 PM): thankyou sir