1. How would rate your English from 1-10?

2. Tell me about yourself? Present simple and 3rd person.

3. What are you strengths?
4. What are your weaknesses? At least 3.
5. How long have you been studying English for and where?
6. How did you hear about this Company?
7. Why do you want this job?
8. Where would you like to be in your career five years from now? / Where do you see
yourself in the next two years?
9. Tell me about sales/customer services skills?
10. What’s your ideal company?
11. What attracted you to this company?/What do you want to work for our company?
12. What’s is your idea of a call center?
13. Why do you want to work in a call center?
14. What should we hire you?
15. What did you like least about your last job?
16. When were you most satisfied in your job?
17. What can you do for us that other candidates can’t?
18. What were the responsibilities of your last position?
19. Why are you leaving your present job?
20. What do you now about this industry?
21. What do you now about our company? / What do you know about?
22. Are you willing to relocate?
23. What is your salary expectation?
24. Do you have any question for me?
25. What is your time availability? / Do you have schedule flexibility?
26. What was the last project you headed up, and what was its outcome?
27. Give me an example of a time that you felt you went above and beyond the call of duty at
work.
28. Can you describe a time when your works was criticized?
29. Have you ever been on a team where someone was not pulling their own weight? How did
you handle it?
30. Tell me about a time when you had to give someone difficult feedback. How did you
handle it?
31. What is your greatest failure, and what did you learn from it?
32. What irritates you about other people, and how do you deal with it?
33. If I were your supervisor and asked you to do something that you disagree with, what
would you do?
34. What was the most difficult period in your life, and how did you deal with it?
35. Give an example of a time you did something wrong. How did you handle it?
36. Have you ever been under a stressful situation and how did you handle it?
37. If you had a problem with your supervisor, how did you handle it?
38. How would you show empathy to a client?
39. What would you do if you had an angry/upset client? Or customer yelling at you?
40. Tell me about a bad customer service experience you had in the past and how did you
feel?
41. What is customer service for you?
42. Tell about an experience whit an angry customer.
43. Do you have any call center experience?