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Research-Template-print (1) .1674775297023
Research-Template-print (1) .1674775297023
BY:
A Thesis
Presented to
The Faculty of Accountancy, Business, and Management
In Partial Fulfillment
of the Requirements
in Senior High School
By
July 2022
NICOLITES MONTESSORI SCHOOL
Copyright by
July 2022
NICOLITES MONTESSORI SCHOOL
ACKNOWLEDGMENTS
The researcher, with much sincerity and deep appreciation, would like
to convey his heartfelt thanks and gratitude to the following persons who
our statistician, for their patience and for sharing their knowledge in analyzing
And above all, to Almighty God for giving him the strength and
endeavor.
F.B.C
J.B.S
A.M.I
NICOLITES MONTESSORI SCHOOL
DEDICATION
This piece of work is heartily and lovingly dedicated to the parents who
F.B.C
J.B.S
A.M.I
NICOLITES MONTESSORI SCHOOL
TABLE OF CONTENTS
Page
TITLE PAGE i
COVER PAGE ii
ACKNOWLEDGMENTS iv
DEDICATION v
Chapter
Introduction 1
Hypothesis 4
Definition of Terms 6
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A. Related Literatures
Foreign 8
Local 13
B. Related Studies
Foreign 20
Local 25
D. Theoretical Framework 29
E. Conceptual Framework 31
Research Method 32
Research Instrument 34
Ethical Consideration 38
Chapter 1
Introduction
seen that the number of online shops have been increasing. It is also obvious
that there has been an upward trend of consumers who want to purchase
of the online market will contribute to the success of online retails in the
future. The Internet is widely used by people of this generation and in fact,
people feel much more comfortable using this internet for a variety of
worldwide. The usage of the internet has increased due to its significant tools
browsing in a shortest possible time. Today, the internet is used for several
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purposes among online shopping. Online shopping opens a new window for
environment and made it possible to connect businesses online all over the
world (Alkailani & Kumar, 2011). Due to the internet's important instruments
for quick information delivery to consumers and its provision of more surfing
Online shopping offers a new window for the business which is known as
growth of online shopping market is optimistic for the future growth but
contact or physical existence of the product the trust related factor among
Masoud (2013) asserts that the success of the online retail industry depends
heavily on consumer trust as the need for customer protection and privacy
presently support the internet market will have an impact on how well online
retail does. People in this age group routinely use the internet, and they are
of the product the trust related factor among consumers is highly dominated
consumer contribution does not exist. The buyers easily find what product
they want to buy and buyers did not exert any physical effort unlike in the
accessories, stationery products, etc. Buying online also brought benefits for
internet has altered how firms operate globally (Adnan,2014). Since the last
ten years, e-commerce and internet use have both increased significantly
(Yörük et al. 2011). People can connect with distant friends and family via the
internet with just a few mouse clicks (Khalil, 2014). People utilize the internet
(Moshref et al. 2012).The internet has emerged as a vital tool for online
the internet, where a large variety of products are available, people can
conduct searches for information and products at any time of day (Moshref et
al. 2012). InAlong with the popularity of the internet, the online retail industry
is expanding year after year (Ariff et al. 2013). Online features such as
convenience, usability, affordability, time savings, and other reasons have led
Theoretical Framework
thist has been broken down into collectivism vs. individualism, long vs. short
NICOLITES MONTESSORI SCHOOL
render such control." Pavlou & Chai, (2002). Both the intent to transact and
Pavlou & Chai (2002). The expectation is that attitude will positively affect the
electronic exchange connection with Web shops and has the intention to
in e-commerce Pavlou & Chai (2002). In both countries, it is thought that the
Conceptual Framework
the research paradigm below. This made use of the System Approach with
which includes the factors that influences consumer’s purchase behavior, the
high school students. It introduces the ideas as the foundation that build up
Frame III reveals propose teaching base on the findings of the study. This
result found in this study in line with the input and the process.
NICOLITES MONTESSORI SCHOOL
INPUT
PROCESS OUTPUT
following questions:
1.2 Age?
shopping?
2.1 Psychological;
2.3 Advertisement?
3. What is the common factor that impacts consumers spending habits online
shopping?
4. How are these factors correlated with one another to affect the Students
purchasing behavior?
of ABM 12
School. This study also obtains to know the different factors that may put a
shopping at any E-commerce business site. The findings of the study will help
the customer advised about the critical effects of online shopping considering
customer's behavior. The result of this study will be useful for the following
groups as follow:
by developing the crucial effects of shopping online. This research will also
initiatives to reach students. Furthermore, the study provides insight into how
high students.
As to Future Researchers. This study will also give benefit to the future
research study will consist of the grade 12 students enrolled in the academic
year 2022-2023. The respondent will be limited to fifty four (57) grade 12 ABM
DEFINITION OF TERMS
Here, the researcher defines new and different terms used in the study
internet. During the study, E-commerce was used in a similar way as online
shopping, where you could buy and sell via the internet.
countries around the world. In this study Global business is a company that
operates facilities.
Internet. According to Robert Kahn (2023), the Internet is a vast network that
connects computers all over the world. Through the Internet, people can
connection. However, in this study, it refers to a tool that people use for
marketing.
action or activity of buying goods or services over the Internet.” In this study
the Online Shopping refers to it refers to the hobby or way of people buying
items nowadays.
Purchasing Behavior. As per MBA Skool Team It is the sum total of the
refers to the attitudes and decisions regarding the consumers behavior when
purchasing a product.
Search cost. According to Clay Halton (2022), search cost is the time,
energy, and money that buyers and sellers in a market expend in trying to find
Chapter 2
This chapter presents the review of related literature and studies that
have bearing on the present study. It also includes research taken from
A. Related Literatures
FOREIGN
buyers as well as free samples to test the services and products to create the
make their online shopping stores more appealing and user friendly. To
the effects of trust, perceived benefits, perceived web quality, and electronic
paper introduces an integrated model that includes these variables and their
perceived web quality are associated with higher levels of trust in an online
predictor of trust, and the latter influences perceived benefits positively and
being able to buy everything from home. The focus of this research is to
explain the influence of five major variables that were derived from literature.
Trust, time, product variety, convenience, and privacy are the variables that
not.
Ariff, M. et. al., (2014) The growth of e-commerce has increased the
online shopping market was worth RM1.8 billion in 2013 and is expected to
grow to RM5 billion by 2015. However, in 2012, online shopping was ranked
11th out of 15 reasons for using the internet. Consumers' perceived risks of
online shopping have emerged as a hot research topic because they directly
influence users' attitudes toward online purchasing, and their attitudes have a
behavior.
retail opportunity across multiple segments. This expansion has been fueled
the Internet via broadband and the use of smartphones and tablets. The entry
from competitors and to elicit positive cognitive and emotional states in online
customers. However, despite the fact that the Indian online market is
behavior.
behavior, but this study will only look at those that have the greatest impact.
and increasing sales. This study investigates the factors influencing students'
behavior in both online and offline settings. There was a review of conceptual
and offline shopping. The literature review was carried out using a term-based
Hwang, Y., et. al., (2014) The purpose of this paper is to find studies
on online purchase behavior research that were published after 2000 in the
journals. These are classified website usage studies and online purchasing
into the field of electronic commerce and online consumer behavior with
Mathew, P. et. al., (2014) With over 200 million Internet users in India,
market potential is largely dependent on how Indian online users use the
Internet. This study looks at the factors that influence online purchases in
purchasing behavior.
LOCAL
the study described Filipino Millennial as online impulse buyers: the Level of
Scale, the Optimum Stimulation Level Scale, and the Self-monitoring Scale in
the local context. Participants were millennial between the ages of 19 and 35
social media (such as Instagram and Facebook) and have signed up to get
promotional emails from various businesses and people. They've tried using a
flaws and the quantity of options available through other traditional retail
NICOLITES MONTESSORI SCHOOL
Nartea, M. et al., (2019) The Philippines has risen to third place among
the Asia Pacific nations in terms of the percentage of people who use the
platform for online product purchases. This is because many people have
abandoned the traditional form of trading goods and are now participating in
the online shopping craze. The aim of their study aim the answer this
the present day. The findings showed that customers take into account
consider these elements when eir online stores will result in increased sales.
the Internet, there are now many opportunities for shoppers to engage in
directly or indirectly.
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ascertain how rural households view advertising and what elements should
rural families. The study employed a quantitative methodology, and data will
and build relationships with rural clients, these businesses will enhance and
online purchasing occasions, which will make the platform the top online
online event, the study empirically observed and analyzed how the factors
taking the ongoing pandemic into consideration. The factors that were
Appeal, Creative Sales Promotion/s, and Timing. The study used a online
significant effect on Shopee users' purchase intention, which are ideal for
customers.
Moreno, D. et. al,. (2022) The study's findings indicate that online trust
customers' minds, the desire to buy impulsively grows. The study adds to our
indicators that influence online trust, all of which are significant. As a result,
and transparency in order to build online trust among consumers and provide
the highest level of perceived enjoyment among their customers, which may
of this study, Filipino consumers of all ages are eager to make their online
transactions worthwhile. Consumers will try to learn and seek for as much
discovered that the Product-Related Details, namely the Brand, Price, Quality,
findings since this study will help Shopee and, in particular, Lazada align and
Manapul, K. et. al,. (2022) The study's findings were able to provide
new behavioral tools to online retailers in the Philippines, as well as the notion
that shipping fees influence most consumers but not necessarily in terms of
shouldering the shipping fee, but rather their likelihood of purchasing from
NICOLITES MONTESSORI SCHOOL
and given a lower shipping fee and promotions such as free shipping,
discounted shipping, and so on, most online buyers are persuaded to spend
technique for enticing potential clients to try out their e-commerce. Shipping
charge promotions allegedly urge existing clients into adding greater volume
into their purchase habits.Given the importance of shipping rules in the fast
expanding online retail sector, the researchers feel that additional research on
this topic could provide significant insights into customer behavior as well as
returns. The study also noted Shopee's unique shipping techniques, such as
providing free shipping vouchers in exchange for using their product Shopee
pay and providing free shipping when purchasing from overseas vendors.
policies for e-commerce firms and provide incentive for additional research.
necessary aspect of today's generation of marketing and prepared the way for
marketing, and purchase intentions. The current study has filled a gap in the
marketing content delivered via social media and email affects consumer
Study on Online Shopping Addiction’ The goal of this study was to identify the
websites. The findings may lead to the conclusion that people shop online for
having to leave their homes. Boredom can also impact impulsive purchases,
people who shop online using scrolling online purchasing software, watching
motivates people to download and use online shopping apps like Lazada and
applications or websites help our users cope with the ennui caused by the
however, say that their online shopping addiction is causing financial troubles
(they spend beyond their means) and has resulted in the dissolution or strain
are more open with their friends about their online shopping
give people time to think about what they want to buy, weigh the pros and
addressed.
NICOLITES MONTESSORI SCHOOL
B. Related Studies
FOREIGN
has several advantages, including time savings, ease, and a wide selection of
product performance risk, delivery risk, trust & security risk, and website
design risk are all examples of perceived risk. The empirical data will be
shopping. People can search products and information 24 hours a day over
business is increasing every year (Ariff et al. 2013). There has been a move
convenience, ease of use, low cost, time saving, various online products and
Online shopping is the third most common use of internet after web surfing
and email uses (Yörük et al. 2011). Like in all marketplaces, also on the
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internet buyers and sellers come together to share products, services, and
information (Adnan, 2014). Consumer can buy the products and services
anytime from anywhere and thereby pass over the limitations of time and
Alyami, Spiteri (2015) Few studies have looked into why international
Model to evaluate the motives, perceptions, and behavior of 142 IUSs (TAM).
efficacy (ATT). Attitude toward risk (ATT) and behavioral intentions (BI) had
no relationship with one another, and neither did actual behavior. Experience
shop online were amusement and utility. (E. Alyami, L. Spiteri, 2015)
platforms and innovative options for buying and selling through online
shopping has developed into one of the upcoming key business models
NICOLITES MONTESSORI SCHOOL
thanks to the Belt and Road Initiative (BRI) of China, which aims to set the
Islam, 2021)
Chen et. al., (2012) Positive impulses are less powerful stimuli and
draw less attention than negative impulses. The research demonstrates that
while trying to sell their goods, and in the present environment, e-commerce
whether it is durable or not. Some websites are made expressly to offer only a
certain type of product, while others sell everything. Customers are influenced
comparison. (Agift et al., 2014) Agift, A., Rekha, V. and Nisha, C. (2014),
Prashar et. al., (2017) In India, the e-commerce market has grown at
an aging population, the rise of the middle class, as well as increased use of
from their rivals and encourage favorable cognitive and emotional states in
online shoppers, e-retailers use web atmospherics. Even though the Indian
purchasing habits.
Baek et. al., (2012), consumers are more likely than ever to read
other customers who have already purchased the goods through online
Gu et. al., (2021) National businesses had the chance to diversify their
product lines in order to replace imported goods and offer other businesses
and international enterprises' branches with the resources they need. B2C
sectors, on the other hand, saw a reduction in consumer spending power and
and services while shifting their priorities toward health and safety. Products
that enhance a sense of coziness and comfort in a living area attracted more
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consumer market and the industrial market were confronted with the need to
went online to shop because they couldn't go to stores and were short on
and selling products through the internet, is the process of making a purchase
from a seller directly and without the need of a middleman. Customers can
choose from a wide range of goods and services through online retailers'
sales, and they can compare those prices with those offered by other
LOCAL
Mahinay et. al., (2016), most individuals today depend on the Internet's
appears to be drawn into the path that the Internet provides for individuals to
acquire and exchange information, receive and provide a service, and even
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and is now more common. Consumers can accomplish these things online
comparing costs. The customer enjoys and benefits from online shopping
due to its many benefits, including ease, time savings, and a wide selection of
impacted by how Filipino consumers behave when purchasing online and the
own product preferences, which will inevitably boost market share and
Sangalang et. al., (2017) that because impulsive buying has become a
common occurrence across all retail forms, it has been noted as one of the
not even realize they are doing it. The retail sector is currently experiencing
market may turn into a powerful competitive advantage and a rich source of
income for the retail store. Because it can increase a company's sales, it is
Dy, et. al., (2019) The last few years have seen changes in the
computerization, and other factors. This new form of advertising that relies on
modern age due to the web's inherent openness. One could characterize
revealed that review valence had a greater impact on consumer attitudes and
needed to change how they operated and how they used marketing to reach
product.Japson, F. et. al., (2017) Despite its limitations, the study was able to
that both genders in the Philippines have similar spending behavior. Following
spending behavior and materialism are influenced by vanity in both men and
income. Using Stepwise Regression, the results revealed that brand loyalty,
Abella, J. et. al., (2021) Despite the fact that online shopping platforms
the reasons why consumers buy online remain unclear. Online shopping has
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looked at whether there were any significant changes in the online shopping
data, trust and convenience will have a significant impact on the decision to
Nartea, M. et al., (2019) The findings showed that customers take into
to this one. The present study, however, differed from the previous studies in
Chapter 3
Research Method
The researchers will use the survey research design in their study.
Moreover, it has an aim in ascertaining the different factors that may put a
shopping at any E-commerce business site. Therefore, the idea of this type of
regards to a particular topic that has been given. In addition to this. In turn,
responders for the study. As a result, the researchers used the purposive
sampling approach. In other words, the Slovin's Formula was not used by the
School comprising 57 (fifty seven) respondents from grade twelve (12) ABM.
ABM 12. Researchers seek to gain important insights on the effects of online
consciously chooses a sample that is most likely to offer information that will
The data and information collected from the respondents will be presented,
purchasing by using utilize the 4-point Likert scale ranging from 1= “Strongly
Research Instrument
researchers in gathering and collecting data for this study. The questionnaire
which included their age and gender. The survey's second question focuses
Respondents can answer the first half of the question by entering personal
questionnaires will be created by the researchers, who will then offer it to the
after adjustments were made and the adviser gave his or her permission.
Before requesting consent from the target respondents for the pilot testing,
the researchers informed them that the experts had approved. Before the
through a pilot test. The surveys were tested by the researchers using pilot
judge whether or not the questionnaire was approved after collecting the
Disagree, Disagree, Agree, and 4 are the responses (Strongly Agree). The
surveys were examined by the researchers to ensure that all the questions
To evaluate and understand the data, several statistical tools were applied.
gathered:
respondents felt about online shopping. A 4-point Likert Scale was also used
is 1.00-1.75.
Ethical Consideration
researcher (2007). The volunteers will not be harmed in any way as a result
of their participation in this study. Full consent will be sought from the
participants, pupils, and staff at Nicolites Montessori School prior to the study.
ability to withdraw from the study at any time. A sufficient level of secrecy will
throughout the research, on the other hand, will be taken into account.
NICOLITES MONTESSORI SCHOOL
Furthermore, any affiliations, funding sources, and any conflicts of interest will
Chapter 4
1.1. Age
Table 1
Age of the Respondents
(f) (%)
16-17 29 51%
Total 57 100%
are 16-17 years old, while 28 of 57 ABM 12 students (49%) are 18 and older.
It's nearly identical. Because the responses originated from ABM 12, it
1.2. Gender
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Table 2
Gender of the Respondents
(f) (%)
Male 9 16%
Female 48 84%
Total 57 100%
shopping?
Table 3
Psychological Reason
INTERPRE
MEAN
TATION
1. I think shopping on the internet
3.21 A 4
saves time.
2. I prefer traditional/conventional
purchasing to online shopping
because traditional shopping is 2.79 A 10
more complicated.
shopping as evidence by composite mean of 3.11. The table also showed that
the students agreed that they continue to enjoy shopping online because it
Table 4
Social Factorss
2.2 Social
VERBAL
WEIGHTED
Social Factors INTERPRET RANKING
MEAN
ATION
1. I buy goods on the spur of the
moment when I find my friends
purchases interesting. 2.93 A 10
2. I find every new social media
trend interesting, which is why I 2.96 A 9
tend to buy unnecessary items.
3. I am likely influenced by online
social media influencers and their
2.98 A 8
reviews of the products they
endorse.
4. I buy new goods promoted by my
idol on the spur of the moment
without second thought. 3.04 A 5.5
5. I prefer online shopping because
it helps me to save my time and 3.09 A 3
fasten my work
6. I am influence by my friends'
3.12 A 2
buying behavior.
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7. I am readily swayed by my
friend's product recommendations. 3.05 A 4
8. I tend to make new hobbies from
new trends and impulsively buying 3.00 A 7
new materials
9. I'm a teenager, thus I'm more
inclined to make purchases when I 3.16 A 1
shop online.
10. I am influenced by my family's
needs which affects my decision to 3.04 A 5.5
make purchases.
evidence by composite mean of 3.04. The table also showed that the
students agreed that because they are teenager, thus they are more inclined
to make purchases when they shop online as revealed by the weighted mean
of 3.16. The respondents also agreed that they buy goods on the spur of the
moment when they find their friends purchases interesting with a weighted
Table 5
Advertisement Factors
2.3 Advertisement
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VERBAL
WEIGHTED
Advertisement Factors INTERPRE RANKING
MEAN
TATION
of Environmentally conscious
advertisements even though I don't
need it.
shopping as evidence by composite mean of 2.97. The table also showed that
the students agreed that they are more likely to purchase low-cost goods
products for fun even though they do not need them with a weighted mean of
3. What is the common factor that impacts consumers spending habits online
shopping?
Table 6
Common Factor
Verbal
Weighted
Common Factor Interpretati Rank
Mean
on
1. It helps customer’s purchases
goods in an efficient way. 3.14 A 8
2. It helps customers being 3.16 A 6
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habits online shopping. The respondents agree to the common factors that
composite mean of 3.18. The table also showed that the students agreed that
It makes the customers purchase more because of sales and discounts that
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weighted mean of 3.40. The respondents also agreed that Online shopping
makes them purchase the product even though I don't need it due to the
limited-time offer with a weighted mean of 2.95 and the least favored in rank.
4. How are these factors correlated with one another to affect the Students
purchasing behavior?
Interpretati
F-value f-crit p-value Decision
on
Factors
Influence
The Not
2.25 3.35 0.125 Accepted
Consumer's Significant
Purchase
Intention
Df – 2, 27
LS 0.05
these factors affect their buying behavior when grouped according to their
profile variables?
descripti interpreta
profile r-value t-value t-tabular decision
on tion
Moderatel
y High
Gender 0.75 3.21 1.86 Significant Rejected
Correlatio
n
Moderatel
y High
Age 0.71 2.85 1.86 Significant Rejected
Correlatio
n
Df – 8
LS 0.05
Chapter 5
recommendations.
The weighted mean, ranking, Pearson's correlation, and the t-test were used
1.2 Age?
shopping?
2.1 Psychological;
2.3 Advertisement?
shopping?
4. How are these factors correlated with one another to affect the Students
purchasing behavior?
Summary of Findings