North America | Latin America | Europe | Middle East | Africa | Asia Our Experience. Your Success. Location Analyses
North America | Latin America | Europe | Middle East | Africa | Asia
2 Information Gathering Analysis Recommendations • Mobilization of project team • Complete stakeholder analysis • Validate strategic assumptions • Detailed project planning • Conduct research with third party • Provide recommendations for top • Finalize scope, approach, organizations & network 2-3 locations parameters for assessment • Screen preliminary locations • Prepare financial impact analysis • Facilitate kick off meeting • Data validation & analysis • Present recommendations & • Data collection design • Coordinate with other functions findings to leadership • Facilitate any additional • Present initial findings • Provide recommended next steps stakeholder interviews (Facilities, IT or other subject matter experts)
North America | Latin America | Europe | Middle East | Africa | Asia
3 Labor Factors Socio-economic factors • Foreign language skills • Economic growth and stability • Skilled labour availability • Labour productivity • Total labour (including social) costs • Currency stability • Education levels • Investment in education • Recruitment costs • Attitude towards foreign investment • Service and teamwork ethic Tax and Subsidiary Factors • Investment in infrastructure • Work permits for foreign employees • Absenteeism rates • For job creation • For capital investment Office Space Factors • For (or towards) operational costs • For employee training costs • Leased space rental rates • Recent tax rulings • Flexibility of leasing terms • Cost of exit • Building availability • Proximity to employment sources • Time zone compatibility Infrastructure Factors Environment Factors • Office space accessibility Operation Cost Factors • Road, rail, airport accessibility • House costs and supply • Telecommunications network • Labour costs • Costs of living • IT service availability • Telecommunication costs • Training availability • Utilities costs • Medical services • Depreciation of capital investments • Crime rates • Tax costs • Transportation availability • IT purchasing costs • Attitudes towards foreign residents
North America | Latin America | Europe | Middle East | Africa | Asia
4 • Greenfield vs. Brownfield & On-shore vs. Near-shore vs. Off-shore • Determine the economics of short-listed locations (e.g. labour costs, real estate costs, telecoms costs, tax impacts) • What are the key internal considerations affecting any location decisions? • Are there any relevant tax considerations affecting or influencing these location decisions? • What assessment have we done regarding local Employment regulations and the movement of roles across borders? • Have we been in discussion with local Workers Councils and/or Unions? • Evaluate relocating more than just one service line • Evaluate possibility of “two-tier” Shared Services and Locations • Remember its is always best to eliminate rather than relocate • Evaluate relocating specific functions to existing under-utilized brownfield sites • Technology has enabled Shared Services to become more “virtual” in nature North America | Latin America | Europe | Middle East | Africa | Asia 5 Average Weighted CRITERIAS Weight Average ▪ We recommend two different methods Weight HUMAN DIMENSION 44% 43% have been considered to weight the Skills 15% 14% Costs 9% 9% criteria for Location Analysis evaluation. Availability 7% 6% Language 8% 7% ▪ The first method considers the average Culture 5% 5% weights identified by stakeholders ECONOMIC DIMENSION 18% 16% Stability 7% 6% (column “Average Weight"). Regulatory environment 4% 4% Currency 4% 3% ▪ A second method considers the same Taxes 3% 3% average but then weighted by the size of INFRASTRUCTURE DIMENSION 13% 14% Availability 6% 6% country revenue (column “Weighted Costs 7% 7% Average Weight”) GEOGRAPHIC DIMENSION 14% 17% Availability 6% 7% Accessibility 5% 6% Business engagement 3% 4% SOCIAL & POLITICAL DIMENSION 12% 12% Risk profile 7% 6% Stability 5% 5% WEIGHTED North America AVERAGE | Latin America 100% | Europe | Middle East 100% | Africa | Asia 6 THANK YOU CONTACT US
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