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  • Huda Ali CV

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    huda alnashaba
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    This document provides a summary of Huda Alnashaba's experience, education, skills, and objectives. Huda has over 5 years of experience in training and customer service roles. She is currently a Training Specialist and Administrator where she designs training programs, assesses effectiveness, and manages the training system. Previously, she worked in customer care assisting passengers. Huda holds a Bachelor's degree in Management Information Systems and certifications in first aid, cyber safety, and accounting. Her objectives are to find a job utilizing her education and skills to improve her knowledge and experience.

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    My CV

    Original Title

    HUDA ALI CV

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    This document provides a summary of Huda Alnashaba's experience, education, skills, and objectives. Huda has over 5 years of experience in training and customer service roles. She is currently a Training Specialist and Administrator where she designs training programs, assesses effectiveness, and manages the training system. Previously, she worked in customer care assisting passengers. Huda holds a Bachelor's degree in Management Information Systems and certifications in first aid, cyber safety, and accounting. Her objectives are to find a job utilizing her education and skills to improve her knowledge and experience.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    80 views1 page

    Huda Ali CV

    Uploaded by

    huda alnashaba
    This document provides a summary of Huda Alnashaba's experience, education, skills, and objectives. Huda has over 5 years of experience in training and customer service roles. She is currently a Training Specialist and Administrator where she designs training programs, assesses effectiveness, and manages the training system. Previously, she worked in customer care assisting passengers. Huda holds a Bachelor's degree in Management Information Systems and certifications in first aid, cyber safety, and accounting. Her objectives are to find a job utilizing her education and skills to improve her knowledge and experience.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 1

    Irbid National University – Jordan

    HUDA ALNASHABA
    Experience
    Training Specialist and Administrator (Oct17 – Currently)
    NGN Training Center

    • Prepare presentation’s, photocopying and filing.


    • Coordinating all referrals made to the center.
    • Map out annual training plans for management.
    • Design and develop training programs (outsourced and
    insourced). Phone: (973) 3644 32 88
    • Conduct organization-wide training needs assessment and Email: hudaalnashabah@gmail.com
    identify skills or knowledge gaps that need to be addressed.
    • Assess instructional effectiveness and determine the impact of

    •
    training on employee skills and KPIs.
    Handel the training software system “Odoo”.
    OBJECTIVES
    • Draft quality assurance policies and procedures. Seeking for a job that suits my major studies
    • Responsible for overall quality and document management
    system
    and work experience which helps me to
    • Analyse data to identify areas for improvement in the quality improve my skills, gain knowledge and
    system. experience.
    • Responsible of Health and Safety department of the centre (risk
    assessment, evacuation plan, first aider, Polices and procedures,
    including the workshops).
    Skills
    • Communication skills
    • CRM & Odoo
    • Accounting skills
    • Willing to travel
    Customer Care Specialist (Feb17 – Jul17) • Proficient MS Office
    Silah Gulf (Qatar airways project) • IT Skills
    • Multitask
    • Deal with passenger enquiries about flight department and • Time management
    arrivals.
    • Check-in passengers and giving seats number.
    • Provide boarding pass and luggage restriction.
    • Advice crew to take care of people with special needs and
    Licenses and
    unaccompanied children.
    • Make reservations and changes on tickets and online payment
    Certifications
    for the passengers.
    [Grab your reader’s attention with a great quote
    from the document or use this space to emphasize First Aid Certified
    a key point. To place this text box anywhere on the
    page, just drag it.]
    Cyber Safety
    Education
    Bachelor of Management Information System (2012 - 2016) International Computer
    Irbid National University – Jordan Drivers Licenses (ICDL)

    Commercial Hight School Certificate (2009 - 2011) AAT Level 1 Certificate in


    Omaima Bint Alnoaman – Bahrain Accounting

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