University of Luzon

College of Computer Studies

Bachelor of Science in Information Technology

CCS232
Systems Analysis and Design
Final Exam – System Documentation

Erlind Generalao

Summer, SY: 2020-2021

Overview of the Company

 Allia Lopez, an Accountancy student at the University of Pangasinan, decided to invest

her hard-earned money in an online clothing shop during the third week of March in 2020. With

her background in accounting and extensive business knowledge, she wanted to further develop

and apply her skills while earning money at the same time. She was the shop's lone manager at

first, but in the last week of the same month, she was joined by her sister Azzia Morante Lopez

and her partner Jaime Adrian Soriano.

Currently, Maarte Clothing Shop sells branded clothing that is imported from Manila,

ensuring that clients receive high-quality merchandise. Though the products are branded, they

are inexpensive yet of high quality, which is why many buyers give them a five-star rating in

their evaluations.

Azzia Morante Lopez, Allia's sister, is in charge of ensuring that the quality of the

products is satisfactory after delivery. Jaime, on the other hand, is in charge of placing orders and

scouting for bulk stores that sell branded but low-cost items. Allia supervises the business and

guarantees that consumers receive high-quality merchandise. She is undeniably responsible for

the funds, given her accounting and business management capabilities.

Maarte Clothing Shop is located in the Downtown District of Dagupan, 2400 Pangasinan,

and currently serves hundreds of customers every month. In addition, due to the increasing

number of customers, MCS also offers products online and also has partnerships with many drop

stores in Dagupan, allowing clients easier access to the business.

I. Introduction

A. Preliminary questions

1. Despite having a significant customer base and a physical and online store,

Maarte Clothing Shop is not computerized in any form. To retain the high level of service

that MCS currently provides, all aspects of their office procedures must be computerized.

Any businesses like Maarte Clothing Shop that wants to grow and have a solid hold on
 the future must have a well-organized Business Information System. These Information

System can aid in the analysis of independent processes and facilitate the organization of

work operations. As a result, MCS can comprehend how they originate, develop, and sell

services or products.

Another reason why MCS must computerize all of its office procedures is to keep

a log of operations because it is critical for all businesses to understand the cause of

problems and hence propose solutions to them. Manual data storage, as MCS is currently

experiencing, takes a significant amount of time and money. When an information system

is implemented, the information is stored in a database, which simplifies the process of

retrieving the data. It also facilitates decision making and simplifies the process of

presenting essential information, allowing for faster decision making.

2. To further improve the effectiveness and efficiency MCS has, they need to

implement a Point of Sale System. It can help them run more efficiently by automating

transactions and keeping track of critical sales data. An electronic cash register and

software to organize data acquired from everyday purchases are among the most basic

systems that MCS could implement. Installing a network of data-capture devices, such as

card readers and barcode scanners, could also help improve Maarte Clothing Shop’s

functionality. MCS can also track price accuracy, inventory fluctuations, gross revenue,

and sales patterns depending on the system capabilities. Using integrated technology to

track data allows MCS to detect pricing or cash flow anomalies that could result in profit

loss or sales interruption. It could also help MCS to avoid issues like out-of-stock sales

and customize purchasing and marketing to client preferences.

The POS they intend to use should also include a back office inventory

management capability. This feature is common in POS, which is why I strongly

recommend it to help them keep track of supplies and stocks.

3. Given the number of customers and merchandise that Maarte Clothing Shop has,

having to implement a Point of Sale System is vital. There are various reasons why I
 advise them prioritize the implementation of it. First, it can assist them in determining

when to order merchandise to avoid stockouts and how to avoid having too much

inventory on hand, which can eat into profitability. It can also generate sales reports for

them to review on a weekly, monthly, or annual basis. This allows them to conduct an

industry analysis as well as a trend analysis to determine whether or not their inventory

management is on target. Lastly, MCS must maintain client information on hand in order

to provide a more personalized customer experience. POS systems can help them do this

while also allowing them to establish advertising and marketing strategies for their

company. They can also use it to create consumer loyalty cards and marketing programs

such as discounts and coupons.

B. Mission

Maarte Clothing Shop's mission is to ensure that our customers have a pleasant

shopping experience while in our store so that long-term relationships can be formed.

In addition, in order to gain a competitive edge, clients must be provided with high-

quality, modern apparel.

Vision

To be the most popular clothing company in Pangasinan, based on consumer

satisfaction with the quality and price of our products, as well as the exceptional

customer service we give.

C. Organizational chart of Maarte Clothing Shop

II. Systems Request
III. Findings
A. Perform SWOT Analysis

Strengths

• The business is headquartered in Dagupan's downtown area.

• Customers can purchase products in both physical and online locations.

• Inexpensive branded clothing that ensures buyers receive high-quality

goods.

• The owner has excellent accounting and business management skills,

which provide a solid foundation for the business.

Weaknesses

• The business has a small number of employees and personnel.

• There is no private delivery transportation available to the business

Opportunities

• If the business makes enough revenue, it may be able to create a branch

in another location.

• The business's product line should be expanded to include more than just

apparel.

• The business's workforce should be expanded.

Threats

• Because of the business's location, competition is unavoidable.

B. Internal and External Factors (Factors Affecting Systems Projects)

Top Managers – Top-level management directives are a primary source of large-scale

system projects. These directives are frequently the result of strategic business decisions

that necessitate the implementation of new IT systems, more information for decision

making, or improved support for mission-critical information systems. In the case of

MCS, the business owner, Allia Lopez, could be the primary sources for such large-scale

system projects, depending on the business's situation in terms of the difficulty of using

non-computerized office procedures.

 User Request – Users are more likely to require additional IT services and assistance as

they rely increasingly heavily on information technology to do their jobs. MCS, for

example, will require IT services in order to implement such information systems. The

lack of computerized office procedures is the most obvious cause why user requests for

information systems are more likely to be possible, as stated in their company

background.

Government – the implementation of MCS's information systems is influenced by

federal, state, and local government rules. Income tax reporting obligations, for example,

must be included into a payroll package.

Competitors – Many information system decisions in MCS may be influenced by

competition. For example, if one business competitor has a unique system or service,

MCS must respond accordingly in order to remain competitive.

Customers – Customers are critical to MCS success. Customers-facing information

systems are usually given top priority.

Economy – The impact of economic activity on system projects is significant. MCS must

be prepared with a scalable system that can handle increased volume and growth during a

period of economic expansion. Predicting the business cycle isn't an exact science,

therefore thorough research and preparation are essential.

C. Reasons for System Project

There are numerous reasons for implementing system projects that could considerably

boost MCS's business performance. The first justification is that the information system will

minimize the overall workload of the business procedures, potentially boosting the quality of

their service. Following that, the customer transaction, for example, will be secure and easily

accessible. Finally, when the business grows and its client base expands, it will reduce the cost of

future spending.

D. Results of Preliminary Investigation

Scopes

The implementation of a Point of Sale system with inventory management

capabilities is the scope of this project. This project also identifies the business's current

strengths, weaknesses, opportunities, and threats in attempt to optimize the business

function.

This project also provides cost-benefit analysis to aid decision-making by

providing an agnostic, evidence-based assessment of the topic under consideration.  This

allows MCS to formulate corporate strategy, evaluate new employees, and make resource

allocation or purchasing decisions since it provides an unbiased picture of the

repercussions of a decision.

Constraints

The project is constrained by a lack of manpower and resources. According to the

company's description, there are only three employees working, including the manager.

As the store has a large number of items, this could provide an issue during a manual

audit. The funding resources, on the other hand, may have an impact on the project's

timeliness. If MCS wants their office operation to be digitized immediately, they must set

up budgetary resources.

Feasibility study

In terms of operational feasibility, it is possible due to the system's benefit of

increasing the shop's credibility. Whereas trustworthiness is extremely important in

business, especially since the majority of their clients buy or inquire on their online store,

being reputable will boost the number of customers. Nevertheless, due to its intricacy, it

will undoubtedly perform its duty. The system's implementation may also benefit the

company in the long run.

Despite the fact that budgetary resources are their primary constraint, the project

is nonetheless technically feasible. The company is responsible for training their limited
number of employees to ensure that they utilize the system's benefits, or they could hire

additional employees who are knowledgeable on how to use such information systems.

Given the anticipated cost, it is undeniably economically feasible because of the

enormous leap in advancement. And, as a result of this advancement, the quality of the

service will improve, resulting in more sales. The return on investment may take too long,

but it will undoubtedly arrive. Because the project's main focus, the system, is unaffected

by depreciation and so retains its worth. The fact of the matter is that it is viable since it is

initially expensive, but the gains will be recognized as the business grows.
E. CBA

ANNUAL OPERATING COST OF THE PROPOSED SYSTEM

ANNUAL OPERATING COST OF THE EXISTING SYSTEM
I. SALARIES AND WAGES
I. SALARIES AND WAGES
Annual Cost
Position
Position
COST-BENEFIT
Number of Staff
Number of Staff
ANALYSIS
Salary/Month
Salary/Month
per System
Annual Cost
per System
Manager 1 15,000.00 180,000.00
Manager
Staff 11 15,000.00
10,000.00 180,000.00
120,000.00
I.Stock
INVESTMENT
Staff
Man 1
1
10,000.00
10,000.00
120,000.00
0.00
120,000.00
0.00
DEVELOPMENT COST 66,922.86
Total
Total
420,000.00
300,000.00

HARDWARE ACQUISITIONOFCOST
II. DEPRECIATION FURNITURES, MACHINES, & EQUIPMENT36,000.00
II. DEPRECIATION OF FURNITURES, MACHINES, & EQUIPMENT
Annual Depreciation Cost = (Cost of Unit * No. of Unit) - Salvage Value
Annual Depreciation
SOFTWARE ACQUISITIONCost
COST = (Cost of Unit * Life
No. Expectancy
of Unit) - Salvage
0.00Value
Life Expectancy
TRAINING
ITEMS Cost of Unit No. of0.00
Units Life Expectancy Salvage Value Annual
ITEMS Cost of Unit No. of Units Life Expectancy Salvage Value Annual
Depreciation
TOTAL INVESTMENT
Air conditioner 9,000.00 P 102,922.86 1 5 20% Depreciation 1,440.00
Full bodyRail
Clothes mannequin 3,000.00
2,000.00 6 4 5 3 20%
20% 3,200.00
1920.00
Calculators
Electric Fan 1,750.00
1,700.00 2 2 5 8 20%
20% 350.00
544.00
Clothes Rail
Computer Package 2,000.00
30000.00 1 6 5 5 20%
20% 1,920.00
4800.00
II. OPERATING COST OF THE EXISTING SYSTEM
Electric Fan
Full body mannequin
1,700.00
3,000.00 4
2
3
5 20%
20%
544.00
3,200.00
Total 7,454.00
Air conditioner Year 1 Year 2
9,000.00 1 5 Year 3 20%Year 4 Year 5
1,440.00
Printer 6000.00 1 5 20% 960.00
SALARIES & WAGES
III. OFFICE SUPPLIES 420,000.00 462,000.00 508,200.00
Total
559,020.00
12,864.00
614,922.00
DEPRECIATION OF FURNITURE,
Items MACHINES & EQUIPMENTS
Monthly Expenses Annual 7,454.00
Expenses 7,454.00 7,454.00 7,454.00 7,454.00
5 ballpens ( P20 @ ) 500.00 6,000.00
OFFICE
III. SUPPLIES
OFFICE
3 record SUPPLIES
books ( P 50 @) 150.00 53,520.001,800.00 58,872.00 64,759.20 71,235.12 78,358.63
ELECTRICITY
3 reams short bond Itemspaper (P250 @) Monthly Expenses 750.00Annual3,775.18
Expenses
9,000.00 4,152.70 4,567.97 5,024.76 5,527.24
reams long
3 ballpen ( P20bond
@ ) paper (P300 @) 900.00
60.00 10,800.00
720.00
MISCELLANEOUS
20reams
pcs. folder ( P3 @) 60.00
72,000.00 720.00
79,200.00 87,120.00 95,832.00 105,415.20
3 short bond paper (P250 @) 750.00 9,000.00
TOTAL
2 bundle
4 OPERATING
pcs.staplers ( PCOST
of receipt 50 OF (P50
@)
paper EXISTING
@) SYSTEM 100.00
200.00 P 556,749.18
1,200.00 P 611,678.70
2,400.00 P 672,101.17 P 738,565.88 P 811,677.07
* Other Supplies 2,000.00 24,000.00
0.00
* Costs are assumed to increased by 10 % yearly Total 53,520.00
0.00
*Lis t a ll o ffic e s u p p lie s th a t the c omp a n y us e d in the e xis tin g s ys te m
0.00
III.
IV. OPERATING
ELECTRICITY COST OF THE PROPOSED SYSTEM
Total
0.00
12,120.00
kWh/day=
*Lis t a ll offic e s[(unit watts
upp lie s th a t the c *omp
no.
a nyof
ushrs. Year 1
used/day)
e d in the e xis tin g s ys*te no.
m of units / 1000] Year 2 Year 3 Year 4 Year 5
kWh/month = kWh/day * no. of working days /month
SALARIES & WAGES 300,000.00 330,000.00 363,000.00 399,300.00 439,230.00
DEPRECIATION OF FURNITURE, MACHINES & EQUIPMENTS
IV. ELECTRICITY Wattage 12,864.00
Hours 12,864.00
No. of Units 12,864.00
Days 12,864.00
kWh/month 12,864.00
kWh/day= [(unit watts * no. of hrs. used/day) * 200
no. of units / 1000]
OFFICE SUPPLIES
Airconditioner
kWh/month
12,120.00
10 13,332.001 14,665.2026 16,131.72 52 17,744.89
Electric Fan= kWh/day * no. of working days /month 80 10 2 26 41.6
ELECTRICITY
Light Bulb 10 5,517.14
10 6,068.864 6,675.7426 7,343.32 10.4 8,077.65
AMORTIZATION OF SOFTWARE COST Wattage 5,000.00
Hours No.5,000.00
of Units 5,000.00
Days 5,000.00
kWh/month 5,000.00
Total Monthly Power Consumption
MISCELLANEOUS
Airconditioner 200 72,000.00
10 79,200.00
1 87,120.00
26 95,832.0052 104 105,415.20
Electric Fan 80 10 2 26 41.6
REPAIR
* Basic& Charge
Light
MAINTENANCE
Bulb 10 10
- 10,000.00
4
10,000.00
26
10,000.00
10.4 102.20
10,000.00
Energy ( kWh) First 40 17.40
TOTAL OPERATING COST OF PROPOSED SYSTEM
Computer
Next
100 P 407,501.14
10
80
P 456,464.86
1
1.74
P 499,324.94
26 P 546,471.04
139.20
26 P 598,331.74
Total Monthly Power Consumption Next (16) 3.4 (54.40) 130

*Currency Adjustment
Basic Charge 102.20 5.83% 190.605.96
PPA Energy ( kWh) First 40 104 1.985
17.40 206.44
Total Monthly Electricity Consumption Next 80 1.74 139.20 314.60
* Co mp u ta tio n is b a s e d o n the Me ra lc o b ill. Up d a teNext
th e P P A a n d Cu rre n c y Ad ju s tme n t. 10 3.4 34.00
TOTAL ANNUAL ELECTRICITY CONSUMPTION 3,775.18
Currency Adjustment 190.60 5.83% 11.11
V. MISCELLANEOUS
PPA 130 1.985 258.05
Total Monthly Electricity
MISCELLANEOUS EXPENSESConsumption
*As s u me d o n ly 459.76
72,000.00
* Computa tion is b a s e d on the Me ra lc o bill. Upda te the P P A a n d Cu rre n c y Adjus tme n t.

TOTAL ANNUAL ELECTRICITY CONSUMPTION

SUMMARY: 5,517.14
SALARIES & WAGES 420,000.00
DEPRECIATION OF FURNITURE, MACHINES & EQUIPMENTS 7,454.00
V. AMORTIZATION
OFFICE SUPPLIES OF SOFTWARE COST 53,520.00
Software Cost
ELECTRICITY 25,000.00 3,775.18
MISCELLANEOUS 72,000.00
Amortization Cost 5,000.00
ANNUAL OPERATING COST OF EXISTING SYSTEM P 556,749.18
*Amo rtiza tion of S o ftwa re Cos t me a n s of dis tribu ting th e s o ftwa re c os t o ve r the ye a rs be n e fite d

VI. MISCELLANEOUS
MISCELLANEOUS EXPENSES *As s ume d on ly 72,000.00

SUMMARY:
SALARIES & WAGES 300,000.00
DEPRECIATION OF FURNITURE, MACHINES & EQUIPMENTS 12,864.00
OFFICE SUPPLIES 12,120.00
ELECTRICITY 5,517.14
AMORTIZATION OF SOFTWARE COST 5,000.00
MISCELLANEOUS 72,000.00
ANNUAL OPERATING COST OF PROPOSED SYSTEM P 407,501.14
IV. Recommendations

MCS should hire additional employees to increase their workforce due to the limited

number of employees and the rapid expansion of the business. MCS must also invest in private

delivery vehicles in order to have a broad range of suppliers across the country. Although

competition is inevitable, MCS's business strategy might be strengthened by having a unique

value proposition in the industry. The fact that the business is well-located allows them to

capitalize on this by offering a wider range of products and expanding their business sector.

MCS could also invest in internet advertising to help their online store flourish. Because the

manager has strong core skills for the business, they may hire individuals with similar

backgrounds. Implementing an information system in MCS will reduce business expenses and

allow for additional resources to be allocated to business advancement. Additionally, the

business could sell products other than apparel, such as shoes, bags, and so on.

MCS benefits from outsourcing since it provides convenience. Hiring a third-party

supplier, for example, provides you with immediate access to a team of highly qualified

customer care representatives that communicate with MCS customers using cutting-edge

technology and strategies. Customers get better service, employees respond to issues faster, and

MCS doesn't have to worry about high turnover or infrastructure expenditures.

V. Expected Benefits

Tangible Benefits

It can reduce corporate costs while increasing productivity, thereby enhancing

your bottom line. Instead of using sheets of paper, which can occasionally contain errors,

the system could send trackable receipts to the consumer, increasing satisfaction. It also

has reporting options that help you to keep a careful watch on sales, profits, and expenses,

which are critical for a growing company like MCS.

Intangible Benefits

To thrive, MCS must make strategic decisions based on accessible data regarding

the organization's success. It is vital to make judgments based on current facts in order to

help the organization flourish. The business's information system provides quick access

to both historical and present data, which can be used to make decisions. Even though the

value of decision-making cannot be quantified, it has a positive impact on the

organization.

It can improve efficiency, provide faster service, increase accuracy, and ensure

that all records are accurate. It is simple to use for the users, which reduces training time

and allows them to be more productive overall.

VI. Data Flow Diagram

A. Context Diagram

B. Diagram Zero
VII. Entity Relationship Diagram

VIII. Main Features of the Proposed System

1. Main Dashboard Page – report in revenue, total customers, total items, order report, most

order report, and order type report graph

2. Transaction – Add customer order, quantity, computation, 3 method payment, validation

for payment

3. Product management – Add new item name, item category, stocks, pricing

4. Settings – customize according to preference, appearance, notifications, security, light

mode, dark mode, about us section

5. Customer Page – customize customer name, product ordered, quantity, completed,

delivered, pending, customer basic information

IX. Sample Screens

A. Input
B. Output
X. Appendix

A. Pictures during meeting

B. Time Table

Curriculum Vitae
Dominic Erlind D. Generalao
Torres Tocok San Fabian Pangasinan
09063834341
domdomgeneralao@gmail.com

___________________________________________________________

PERSONAL INFORMATION

Birthdate: April 22, 2001

Civil Status: Single
Gender: Male
Religious Affiliation: Born Again Christian
___________________________________________________________

EDUCATIONAL ATTAINMENT

Tertiary: Bachelor of Science in Information Technology, 2023

University of Luzon

Secondary: Mother Goose Special Science High School, 2018

Elementary: Cherished Moments School, 2012

___________________________________________________________

IT SKILLS

1. Expert in Interaction Design

2. Expert in Visual Design
3. Expert in in Prototyping
4. Expert in in Wireframing
5. Expert in User Research
6. Expert in UX Writing
7. Intermediate knowledge in QA testing
8. Intermediate knowledge in Motion Design
9. Vast knowledge in Web Development using HTML, CSS, Bootstrap, SCSS, JavaScript,
Nodejs, and Vuejs
10. Basic knowledge in python development
11. Basic knowledge in mobile development
12. Expertise on UX Design softwares: Adobe XD, Figma, Adobe Photoshop, Adobe
Illustrator, Balsamiq Mockups
13. Intermediate knowledge in motion design software: Adobe After Effects and Adobe
Premiere Pro
14. Experience in different IDE: Vscode, Sublime Text, DevC++ and pycharm
15. Experience in basic troubleshooting
16. Experience in software marketing
17. Experience in design sprints, lean ux and design thinking process
Seminars Attended

1. Youthopeian Envirothon, Environment Theme UX Hackathon 2021

2. Techign Summit 2021
3. Cumulus x Opal Design Workshop 2020
4. Webinar: Application of UX Design in Healthcare 2020
5. UX Use Cases: More than just a happy path 2020
6. The Fundamentals of Becoming a UX/UI Designer 2020
7. UX Australia 2020
8. Mobile UI & UX 2020
9. How to Break Into a Career in UX Design 2020
10. The UX of Conversational Design 2020
11. Webinar - Data Analytics & UX Data Driven 2021
12. You’ve Mapped the Buying Journey... Now What? 2021
13. Academia Web Design | IT Academy 2021
14. Business Skills They Don't Teach You in Design School 2021
15. Agile Training - Live Online Training 2021
16. Service Design Management - setting the stage for Implementation 2021
17. The “UX” of Conversational UI 2020
18. Accessible Research: Considering People With Disabilities In UX Studies 2021
19. Driving innovation through UX that dares to care 2021
20. The Future of UX Design 2021
21. Flutter Web; The future 2020