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TERTIARY AND VOCATIONAL EDUCATION COMMISSION

COMMON WRITTEN EXAMINATION

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NVQ Level 05 –Semester I
Information & Communication Technology

Workplace information management EMPM 01 Three Hours

Answer all five (05) questions.

Question 01

I. What is mean by “documentation“ and why does it important to carry out


organizationalfunction
(Marks 08)
II. What are the type of document available in any organization (Marks 06)
III. List three types of electronic document format and explain one of them (Marks 06)

Question 02

i. List 04 purposes of documentation (Marks 08)

ii. Who participate to create the documents relate to organization? (Marks 05)

iii. “Documentation procedures help to increase the performance of the staff”. Do you agree
with this statement? Give your comment (Marks 07)

Question 03

i. Define the following terms


(a) Data (Marks 03)
(b) Information (Marks 03)
ii. What is Information Management (Marks 06)
iii. Explain how information management help to organizational activities (Marks 08)

Question 04

i. What is mean by “Information System” (Marks 05)


ii. Write 04 advantages of having computer based information system to any organization
(Marks 07)
iii. Explain the following information system
(a) Transaction Processing System (TPS)
(b) Management Information System (MIS) (Marks 12)

Question 05

I. What is mean by ”forecasting” (Marks 05)


II. What are the steps in forecasting (Marks 08)
III. List four (04) impotency in forecasting (Marks 04)
IV. List 3 computer application used for forecasting (Marks 03)

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