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Journal of Cleaner Production 204 (2018) 1060e1069

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Journal of Cleaner Production


journal homepage: www.elsevier.com/locate/jclepro

Consumer purchase intention of electric vehicles in China: The roles of


perception and personality
Xiuhong He a, Wenjie Zhan b, *, Yingying Hu b
a
School of Management, Wuhan Textile University, Wuhan 430073, China
b
School of Management, Huazhong University of Science and Technology, Wuhan 430074, China

a r t i c l e i n f o a b s t r a c t

Article history: Electric vehicles (EVs) have been developed rapidly with the strong support of governments in recent
Received 15 January 2018 years, but the market share of EVs is still small in China and the vast majority of Chinese consumers
Received in revised form hesitate to adopt them. Thus, for the successful development of EVs, this paper proposes a personality-
23 August 2018
perception-intention framework to explore consumers' EV adoption behavior. The research model is
Accepted 24 August 2018
Available online 3 September 2018
empirically tested with data collected from 369 participants in China. Results indicate that the EV pur-
chase intention can be explained 57.1% variance by consumer perception and personality. Two types of
personality, such as personal innovativeness and environmental concern, significantly affect EV purchase
Keywords:
Electric vehicles
intention directly. They are also significantly mediated by two kinds of perceptions (i.e. positive and
Personality negative utilities). The findings give a deeper understanding of EV adoption behavior, and provide rec-
Perception ommendations for policymakers and manufacturers on promoting EVs.
Purchase intention © 2018 Elsevier Ltd. All rights reserved.

1. Introduction energy-conversation and low-emission, but most of Chinese con-


sumers are in a state of wait-and-see. To solve this paradox, our
Electric vehicles (EVs) emerging as an eco-friendly innovation, study tries to explore the determinants of consumer EV adoption
are expected to be a sustainable solution for the global challenges of behavior.
energy scarcity and environment pollution. Governments across Extant research on EV adoption has identified that consumer
the world have proposed a variety of policy mechanisms and perceptions and individual characteristics play an important role in
invested billions of dollars to support EV development (Du and EV acceptance. However, the existing studies examined the impacts
Ouyang, 2017). For example, the Chinese government provides of consumer perception and individual characteristics separately
purchase subsidy (Lu et al., 2017) and an exemption from acquisi- and did not have a holistic view on the critical factors of EV
tion tax and the excise tax based on engine displacement and price adoption integrating two of them. In addition, consumer percep-
(Mock and Yang, 2014) to facilitate and promote consumer adop- tions include the acquisition of benefits and the payment of sacri-
tion of EVs. Moreover, the Chinese government invested 10 billion fices, while prior studies on consumer perceptions towards EVs
RMB in 2009 and announced to invest 100 billion RMB over the rarely considered both positive and negative aspects of perceptions.
next decade from 2011 toward the advancement of EV technology Furthermore, consumer characteristics involve demographics and
and market uptake of EVs. personality. Compared with demographics, personality is a stable
However, EVs still account for a tiny fraction of the total vehicles variable to explain consumer behavior (Hirschberg, 1978). While
sold in China. For example, sales of total vehicles were 28,878,900 relevant literature focused mainly on the effect of demographics on
in 2017. The market share of EVs was barely 2.7%, with an increment EV adoption, did not investigate completely the effect of consumer
of 0.9% over the previous year. Mass adoption of EVs has a long way personality.
to go. There is a paradox: the Chinese government believes that the In view of the current state of the existing research on EV
EV represents the trend of future development for its advantages of adoption, our study developed a personality-perception-intention
framework that incorporates consumer perceptions and personal-
ity to comprehensively investigate the antecedents of EV adoption
* Corresponding author. behavior, and took positive and negative aspects of consumer
E-mail addresses: hxhfc76@hust.edu.cn (X. He), wjzhan@mail.hust.edu.cn
perceptions into account based on the valence framework since it is
(W. Zhan), yingying_hu@hust.edu.cn (Y. Hu).

https://doi.org/10.1016/j.jclepro.2018.08.260
0959-6526/© 2018 Elsevier Ltd. All rights reserved.
X. He et al. / Journal of Cleaner Production 204 (2018) 1060e1069 1061

a fundamental decision-making theory and explains consumer on EV purchase intention in this paper.
behaviors by considering positive and negative utility of the It is concluded that previous studies neglected the importance
behavior. Specifically, this study addresses two research questions: of consumer personality on EV adoption, and did not examine the
(1) what is the extent of consumer EV purchase intention attributed positive and negative aspects of perceptions simultaneously. To fill
to consumer positive and negative perceptions? (2) how do con- these gaps, we developed a personality-perception-intention
sumer personality influence their intention to purchase EVs? framework to examine how consumer perceptions and personal-
The rest of this paper is organized as follows. In Section 2, an ity influence their EV adoption, and consider positive and negative
overview of EV adoption and the valence framework is presented. aspects of consumer perceptions based on the valence framework.
Then, we present the research model and hypotheses of the study
in Section 3. We describe the research methodology in section 4, 2.2. The valence framework
followed by the data analysis in Section 5. Section 6 includes the
interpretation of results, a discussion on the theoretical and prac- The valence framework is a well-grounded consumer decision-
tical implication and limitation. Finally, the conclusion of this study making theory, which is derived primarily from the economics
is present in Section 7. and psychology literature (Goodwin, 1996). It assumes that con-
sumers perform a behavior with the expectation of a maximum net
2. Theoretical background valence by considering positive and negative utilities of the
behavior simultaneously. Peter and Tarpey (1975) compared the
2.1. EV adoption valence framework with the other two decision-making models.
The first is the “perceived risk” model, which supposes that con-
Scholars have analyzed several factors for the purpose to find sumers decide to act based on the minimization of expected
out drivers and barriers against consumer EV adoption. They can be negative utility of the behavior. The second is the “perceived
categorized into three sets (Bjerkan et al., 2016; Sierzchula et al., benefit” model, which assumes that consumers make a decision
2014), namely: (1) technological factors that include vehicle based on the maximization of expected positive utility of the action.
ownership costs, driving range, and charging time. (2) consumer They found that the valence framework is a superior model than
characteristics that involve demographics and personality. The the other two models in explaining consumer behavioral decision
former includes a series of personal characteristics such as age, because it involves positive and negative effects associated with the
gender, education and experience. The latter reflects personal inner behavior. Recently, several researchers have applied the valence
feelings and values to events, people, and situations in their lives. framework to explain consumer adoption behavior. For instance,
For example, traits such as dogmatism, risk-taking propensity, and Kim et al. (2009) investigated consumer online purchase behavior
anxiety level are typical personality variables. (3) context factors, by drawing on the valence framework. Lu et al. (2011) explored the
such as government incentives, fuel price and charging motivators and inhibitors of consumer intention to adopt online
infrastructures. banking based on the valence framework.
Most studies are concerned with technological factors and In the valence framework, the positive utility and the negative
consumer characteristics that are assumed to determine consumer utility associated with consumer adoption decision are generally
EV purchase decision (e.g. Carley et al., 2013; Lieven et al., 2011). measured with perceived benefit and perceived risk respectively.
However, the widespread adoption of EVs depends heavily on However, consumer subjective perceptions about the positive
consumer perceptions (Rezvani et al., 2015), not on technology values of their purchase decision include monetary and non-
attributes (Egbue and Long, 2012). For example, the limited range is monetary benefits. Similarly, consumers need to bear the sacri-
a well-known technical short board of EVs, but the range anxiety fices of both monetary and non-monetary costs (e.g. time and
may disappear if EV drivers feel it is very convenient to charge. A lot effort) in the adoption of an innovation. But the valence framework
of scholars studied the roles of consumer perceptions in the does not consider the benefits in the specific context and the
intention of consumers to adopt EVs (e.g. Bunce et al., 2014; Glerum monetary costs of the behavior. Therefore, many researchers
et al., 2013; She et al., 2017). Some of them studied the sum of captured more positive and negative utilities related to adoption
positive and negative perceptions with rational behavior frame- behavior when they used the valence framework. For example,
work, e.g. the rational choice theory. Others examine the effects of Yang et al. (2016) measured the positive utility with relative
either positive perceptions or negative perceptions. This paper advantage and compatibility and used perceived risk and fee as
studies both of them from a behavioral decision perspective. They negative utility dimensions to explain mobile payment adoption.
are named as positive utility and negative utility in this paper. The Based on this, we measured the positive and negative utilities of
positive utility contains perceived monetary benefit, perceived consumer perceptions according to the context of EV adoption.
environment, and perceived symbol. The negative utility is con- Consumers could save money by using EVs, benefit the environ-
sisted of perceived risk and perceived fee. ment, and signal the consumer to be a green person because EVs
In addition, prior studies on the influence of consumer charac- are eco-innovations. Thus, we measured the positive utility with
teristics on EV adoption mainly focused on demographics and three dimensions (perceived monetary benefit, perceived envi-
found men, young or middle-aged, educated, with high income, ronment, and perceived symbol). At the same time, they may suffer
and from multi-car family were more likely to purchase EVs (e.g. some loss, e.g. the uncertainty caused by the limited driving range
Graham-Rowe et al., 2012; Plo € tz et al., 2014). However, personality and the high purchase price of EVs. We measure the negative utility
traits have been widely used to explain various behaviors and have with two dimensions (perceived risk and perceived fee) in this
been shown to be significant factors of technology acceptance. For paper.
example, He and Veronesi (2017) found that two personality fac-
tors, openness to experience and the locus of control, play impor- 3. Research model and hypotheses
tant roles in the adoption of renewable energy technology.
Considering personality may lead to different perceptions or re- Based on the literature on EV adoption, we developed a
sponses against the similar instances (Ozbek€ et al., 2014), we take personality-perception-intention framework to study the de-
the personal innovativeness and the environmental concern as two terminants of consumer intention to purchase EVs. Fig. 1 presents
types of personality, and explore their direct and indirect impacts the research model. We divided consumer perceptions into positive
1062 X. He et al. / Journal of Cleaner Production 204 (2018) 1060e1069

Fig. 1. Research model.

utility and negative utility based on the valence framework. We environmental effects of the behavior. Therefore, environmental
propose that perceived monetary benefit, perceived environment, attributes of sustainable innovations are important factors to pro-
and perceived symbol are positive utility factors that may positively mote adoption (Chen et al., 2016). EVs as sustainable innovations
influence consumer EV purchase intention, while perceived risk have the potential to reduce CO2 emission and fuel consumption,
and perceived fee are negative utility factors that may negatively which has a significant impact on reducing the contribution of
influence purchase intention. We further propose two factors of transportation to global warming. Jansson et al. (2010) suggested
personality (personal innovativeness and environmental concern) that consumers are more willing to purchase EVs because of the
that may have direct and indirect effects on EV purchase intention. environmental benefits from the use of EVs. Thus, we assume that,
Several demographic variables such as gender, age, income, and
Hypothesis 2. Perceived environment positively influences con-
education are regarded as control variables.
sumer EV purchase intention.
Consumption is used to express individual identity, member-
3.1. Consumer perception and EV purchase intention
ship, and image. Consumers are motivated to be seen in a positive
image and may shape a positive image by purchasing products
3.1.1. Positive utility
(Belk, 1981; Fennis and Pruyn, 2007). For instance, in addition to
In this study, perceived monetary benefit refers to consumer
mobility, cars have symbolic meanings of self-expression of in-
perception of money-saving from using EVs. As EVs are still in in-
dividuals. Consumers purchase a car based on instrumental attri-
fancy stage, the government must provide incentives, such as
butes and symbolic value. Self-image congruency theory posits that
subsidy and tax credits to EV consumers for EV development. That
consumers who perceive product image to be consistent with their
is, consumers can save money with government monetary in-
self-image are likely to have a positive attitude toward a product,
centives from purchasing EVs. EV maintenance is also less expen-
and subsequently are more likely to purchase the said product.
sive (Barth et al., 2016), and consumers may save money on petrol
In our study, perceived symbol refers to consumer perception of
because EVs are high fuel efficiency and may be powered by low-
the improvement of their image and status when adopting EVs. EV
cost electricity. Research found that consumers usually make the
owners might be related to “green” image because of pro-
decision to purchase EVs in response to government incentives (e.g.
environmental attributes of EVs. Previous research has shown
Gallagher and Muehlegger, 2011; Langbroek et al., 2016). Wold and
that consumer perception of the symbolic attributes of EVs is
Ølness (2016) found that the economic gain from free passes
positively related to their EV adoption decision (e.g. Noppers et al.,
through toll stations is an important motivation for consumers to
2016; Schuitema et al., 2013). Thus, we assume that,
adopt an EV. Thus, we assume that,
Hypothesis 3. Perceived symbol positively influences consumer
Hypothesis 1. Perceived monetary benefit positively influences
EV purchase intention.
consumer EV purchase intention.
The perceived environment is defined as consumer perception
of the positive outcomes of driving EVs for the environment. With 3.1.2. Negative utility
environmental deterioration, consumers now pay more attention Perceived risk is defined as consumer perception of the un-
to environmental attributes of products and consider certainties that they may face when they are driving an EV. Because
X. He et al. / Journal of Cleaner Production 204 (2018) 1060e1069 1063

EV is still in the initial stage, EV technology is immature, especially replace gasoline cars and they will obtain economic benefits from
battery technology. The limited battery range may not meet con- the usage of EVs, such as government subsidies. On the other hand,
sumer expectations, and thus, charging infrastructure for EVs is these consumers may weaken the potential risk of adopting EVs,
necessary. However, the charging infrastructure is seriously inad- such as range anxiety resulting from the limited cruising range and
equate, and thus, consumers may exhaust the power of the EV inadequate charging facilities. Thus, we assume that,
before reaching their destination. Moreover, the limited battery
Hypothesis 6a. Personal innovativeness positively influences
technology of EVs may lead to higher traffic risk (e.g. battery-fire
consumer EV purchase intention.
incident) for consumers compared with gasoline cars. A higher
lever of perceived risk would lead to a lower purchase intention Hypothesis 6b. Personal innovativeness positively influences
(Garretson and Clow, 1999; Shimp and Bearden, 1982). Previous perceived monetary benefit of EV adoption.
studies found that perceived risk has negative effects on consumer
Hypothesis 6c. Personal innovativeness negatively influences
willingness to adopt innovations (Oliver and Rosen, 2010; Meuter
perceived risk of EV adoption.
et al., 2005). Thus, we assume that,
Hypothesis 4. Perceived risk negatively influences consumer EV
purchase intention. 3.2.2. Environmental concern
Environmental concern is an affective feature of consumers that
Monetary cost is the financial expense that consumers spend on
includes their considerations and worries on the quality of the
obtaining or using a product (Liu et al., 2015). Consumers may
environment (Yeung, 2004). Environmental concern involves three
compare the price of innovation with that of the alternatives when
factors, which are egoistic, altruistic and biospheric (concern for the
deciding to adopt such innovation, and they would form a
biosphere) (Schultz, 2000). Hence, consumers with environmental
perception of the fee of the innovation based on this comparison.
concern may care about the effects of their behaviors on the
Prior studies indicated that perceived fee is one of major factors for
environment, which guides their decision behavior. Numerous
consumers' resistance to innovations (Egbue et al., 2017; Luarn and
studies have found that environmental concern is positive related
Lin, 2005). In this paper, perceived fee is defined as consumer
to pro-environmental behavior, such as recycling (Straughan and
perception of the money that consumers need to pay for adopting
Roberts, 1999), garbage reduction (Fujii, 2006), and green pur-
EVs, such as actual price of the EVs and the fee of home charging
chase behavior (Pagiaslis and Krontalis, 2014). EV adoption
pile. Previous research suggests that high purchase price of EVs is a
behavior is also a pro-environmental behavior because of less
major obstacle to EV mass adoption (Adepetu and Keshav, 2017).
adverse effects of EVs on the environment. Consumers with a
Currently, EV consumers may have to install a home charging pile
stronger concern for the environment are more likely to adopt EVs
because of the sparse charging network, which increases the fee for
(Sinnappan and Abd Rahman, 2011).
the usage of EVs for consumers. Extant studies have shown that
Additionally, consumers who care about environmental quality
perceived fee negatively affects adoption of innovations (Song,
tend to evaluate the effect of the products on the environment.
2014). Thus, we assume that,
They prefer to know about environmentally friendly alternatives
Hypothesis 5. Perceived fee negatively influences consumers' EV and strengthen environmental attributes of these alternatives.
purchase intention. Literature suggests that consumers with higher level of environ-
mental concern are more willing to pay a premium for environ-
mentally friendly products (Bang et al., 2000), that is, they would
weaken the cost of the products. Accordingly, consumers who care
3.2. Personality and EV purchase intention
about the environment may be more aware that driving gasoline
cars has significant negative contributions to the environment. By
3.2.1. Personal innovativeness
comparison to gasoline cars, such consumers would easily perceive
Personal innovativeness refers to the degree of adoption of in-
the environmental attributes of EVs, and have a lower level of
novations or new ideas (Rogers and Shoemaker, 1971). Innovative
sensitivity towards EV price (Junquera et al., 2016). Thus, we as-
individuals have a strong sense of curiosity and like to seek novelty.
sume that,
Consumers with high level of innovativeness are more willing to try
new things and adopt new ideas. Further, personal innovativeness Hypothesis 7a. Environmental concern positively influences
positively affects adoption of innovations, such as wireless internet consumer EV purchase intention.
(Parveen and Sulaiman, 2008), mobile learning (Liu et al., 2010),
Hypothesis 7b. Environmental concern positively influences
and mobile payment (Rakhi and Mala, 2014). Hence, EVs as new
perceived environment of EV adoption.
transportation technology may easily attract the attention of
innovative individuals and meet their psychological demand of Hypothesis 7c. Environmental concern negatively influences
curiosity. Jansson (2011) found that EV adopters exhibit a higher perceived fee of EV adoption.
level of innovativeness than non-adopters.
Additionally, innovative individuals are active information
seekers (Kim et al., 2010), sensitive to innovations, and easily 3.3. Demographic control variables
perceive benefits from innovations. Previous studies have shown
that personal innovativeness has positive impact on perceived Although our study does not focus on the impact that demo-
economic benefit (Liu et al., 2015). Meanwhile, individuals with graphical variables may have on EV purchase intention, we include
high personal innovativeness are more likely to be risk-seekers several of these as control variable in our model. The demographic
(Lewis et al., 2003; Lu et al., 2008), that is, they have higher toler- variables such as gender, age, income, and education have been
ance for risk than others. Yang et al. (2012) reported that personal examined to have impacts on EV purchase intention (e.g. Hackbarth
innovativeness negatively affects consumer perceived risk of the and Madlener, 2016; Sang and Bekhet, 2015; Prakash et al., 2014),
adoption behavior in the study of the adoption of mobile payment and thus there is a good reason for including them as controls in the
services. Based on the discussion above, consumers with high model. Among these control variables, gender has received
innovativeness may perceive that EVs might become a trend to considerable attentions. Most research has regarded gender as a
1064 X. He et al. / Journal of Cleaner Production 204 (2018) 1060e1069

moderator and investigated its moderation effect on consumer Table 1


perception and behavior in technology adoption studies. Extant Demographic characteristics of the sample.

literature has identified that males are more innovative and more Measure Item Count %
likely to accept a novel technology than females (e.g. Lee et al., Gender Male 193 52.3
2010; Müller-Seitz et al., 2009), while females are more likely to Female 176 47.7
express higher level of environmental concern (Davidson and Age 20 6 1.6
Freudenburg, 1996; Mostafa, 2007), perceive lower benefits 21e30 68 18.4
31e40 148 40.1
(Siegrist, 2000), and perceive greater risks associated with tech-
41e50 124 33.6
nologies than males (Garbarino and Strahilevitz, 2004). Based on 51 23 6.2
this, we will discuss the moderation effect of gender later. Education High school or below 8 2.2
Associate degree 59 16.0
Bachelor's degree 274 74.3
4. Research method
Master's degree or above 28 7.6
Occupation Student 25 6.8
4.1. Measurement development Working 280 75.9
Unemployed 37 10.0
To ensure validity, items used to measure the constructs were Others 27 7.3
Monthly income <3000 55 14.9
adapted mainly from previous studies to the context of this
3000e5000 125 33.9
research. Items for EV purchase intention were adapted from 5000e7000 110 29.8
Barbarossa et al. (2015). Items for perceived monetary benefit were >7000 79 21.4
selected from Ozaki and Sevastyanova (2011) and Barth et al.
(2016). Items for perceived environment were derived from Ozaki
and Sevastyanova (2011). Items for perceived symbol were adapt- reliability and validity of the measurement model, and then
ed from Schuitema et al. (2013) and Noppers et al. (2014). Items for examined the structural model to test research hypotheses.
perceived risk were adapted from Jansson (2011). Items for
perceived fee and personal innovativeness were adapted from Yang
5.1. Measurement model
et al. (2012). Items for environmental concern were adopted from
Fujii (2006).
We performed confirmatory factor analysis (CFA) to test reli-
The original items were in English, and thus, we used a back-
ability and validity of the measurement model. Table 2 shows that
translation method to convert the statement into Chinese. Then,
standard loadings of items were above 0.7. All Cronbach's alpha
we distributed the final Chinese version to five professors for re-
values were above 0.7, indicating that the scales were reliable
view. The questionnaire was further modified based on their sug-
(Nunnally and Bernstein, 1978). The average variance extracted
gestions. Finally, we conducted a pilot test to ensure reliability and
(AVE) for each construct was above 0.6, indicating good convergent
validity of the scale. We developed an online version of our survey
validity of the scales (Bagozzi and Yi, 1988). The composite re-
and posted its URL on a forum designed for communication among
liabilities (CR) of the constructs were above 0.8, indicating that the
academic researchers. Subjects who know about EVs were invited
scales demonstrated good internal consistency reliability (Nunnally
to finish the questionnaires. Finally, we have collected 45 re-
and Bernstein, 1978).
sponses. Analysis of the data shows that Cronbach's alphas were all
Table 3 shows correlation and square roots of the AVE of each
above 0.7, which imply strong internal consistency of the con-
construct. The square roots of AVE are represented on the diagonal.
structs. Minor amendments were made to the questionnaire ac-
The diagonal elements are all greater than their corresponding
cording to the feedback from the respondents of the pilot study. The
correlation coefficients with the construct. This result indicated
final scale and related references are presented in Appendix A. all
that the scales have good discriminant validity. As the data were
items were measured on seven-point Likert scales, ranging from
self-reported and collected from a single source, we conducted
strongly disagree (1) to strongly agree (7).
Harman's one-factor test (Podsakoff et al., 2003) to examine the
likelihood of the common method bias. The results showed that
4.2. Data collection
multiple factors were extracted, and the largest explained variance
of factors was 34.16%. This result indicated that the common
Individuals knowledgeable on EVs were selected as subjects of
method bias was not a problem in our study.
this study. We placed our questionnaire online through Wen-
juanxing (http://www.sojump.com/), which is a professional plat-
form for online questionnaires with more than 2.6 million sample 5.2. Structural model
sources in China. Respondents received a monetary reward of 6
RMB when they successfully completed the questionnaire. The Fig. 2 shows the results of the hypothesis test. The total variance
survey was available online for about four weeks. We obtained 369 of EV purchase intention explained by consumer perception and
valid responses after dropping invalid responses, such as those with personality is 57.1%. All hypotheses were supported, except for
a missing value, have the same answer to all questions, or Hypothesis 2. With regard to perception, two dimensions of posi-
completed in less time. Table 1 shows the demographic charac- tive utility – perceived monetary benefit (b ¼ 0.128, p < 0.01) and
teristic of the sample. About 52.3% of the respondents were male, perceived symbol (b ¼ 0.399, p < 0.001) were found to have strong
and most respondents were aged between 31 and 50 years, and had positive effect on EV purchase intention, thereby supporting H1
bachelor degrees. and H3. Meanwhile, the relationship between perceived environ-
ment and EV purchase intention was not significant (b ¼ 0.048,
5. Data analysis and results p > 0.05), and thus did not support H2. The two dimensions of
negative utility of perception – perceived risk (b ¼ 0.08, p < 0.05)
We used partial least squares (PLS), which is a powerful and and perceived fee (b ¼ 0.098, p < 0.05) had significant negative
widely used method to examine model with latent variables (Chin effects on EV purchase intention, thereby supporting H4 and H5.
et al., 2003), to examine the research model. We firstly tested the With regard to personality, personal innovativeness was found to
X. He et al. / Journal of Cleaner Production 204 (2018) 1060e1069 1065

Table 2
Scale properties.

Construct Items Standard loadings Cronbach's a CR AVE

Perceived monetary benefit PMB1 0.833 0.710 0.836 0.630


PMB2 0.751
PMB3 0.794
Perceived environment PE1 0.810 0.886 0.917 0.688
PE2 0.880
PE3 0.866
PE4 0.822
PE5 0.764
Perceived symbol PS1 0.779 0.893 0.926 0.757
PS2 0.915
PS3 0.899
PS4 0.880
Perceived risk PR1 0.794 0.834 0.899 0.749
PR2 0.903
PR3 0.895
Perceived fee PF1 0.950 0.903 0.954 0.912
PF2 0.960
Personal innovativeness PI1 0.910 0.895 0.927 0.761
PI2 0.883
PI3 0.872
PI4 0.822
Environmental concern EC1 0.909 0.874 0.923 0.799
EC2 0.893
EC3 0.880
EV purchase intention EVPI1 0.901 0.908 0.942 0.844
EVPI2 0.921
EVPI3 0.935

partially mediated by perceived fee.


Table 3 We also considered other factors (age, gender, income, and ed-
Correlation coefficient matrix and square roots of AVEs.
ucation) as control variables in determining EV purchase intention.
PMB PE PS PR PF PI EC EVPI As shown in Fig. 2, income had a positive effect on EV purchase
PMB 0.793 intention, while age and education did not have any significant
PE 0.548 0.829 effect on it. We examined the effect of gender on each relationship
PS 0.424 0.388 0.870 following the procedure proposed by Chin et al. (2003). We divided
PR 0.146 0.128 0.229 0.865 the full sample into male and female groups, and analyzed the ef-
PF 0.364 0.136 0.135 0.307 0.955
PT 0.438 0.361 0.535 0.210 0.260 0.872
fect of gender by comparing the path coefficients between groups.
EC 0.473 0.507 0.233 0.039 0.171 0.343 0.894 The results are summarized in Table 5. We can observe that the
EVPI 0.511 0.413 0.646 0.281 0.305 0.592 0.354 0.919 path coefficients from personal innovativeness, perceived mone-
Note: Diagonal elements are the square root of AVE. These values should exceed the tary benefit, and perceived symbol to purchase intention of EVs for
inter-construct correlations for adequate discriminant validity. men are significantly larger than those for women, which means
men are more likely than women to purchase EVs because of per-
have positive effects on EV purchase intention (b ¼ 0.222, sonal innovativeness, perceived monetary benefit, and perceived
p < 0.001) and perceived monetary benefit (b ¼ 0.438, p < 0.001), symbol of EV adoption. Besides, the path coefficients from
and have a negative effect on perceived risk (b ¼ 0.21, p < 0.001), perceived risk, perceived fee, and environmental concern to EV
thus supporting H6a, H6b and H6c; Environmental concern was purchase intention are not significant for men but significant for
found to have positive effects on EV purchase intention (b ¼ 0.085, women, which indicates that perceived risk and perceived fee have
p < 0.05) and perceived environment (b ¼ 0.507, p < 0.001), and stronger negative effect on EV purchase intention for women than
have a negative effect on perceived fee (b ¼ 0.171, p < 0.01), thus for men and women were more likely than man to purchase EVs
supporting H7a, H7b and H7c. because of environmental concern.
Following the procedure suggested by Baron and Kenny (1986),
we examined the mediation effects of the research model by three 6. Discussion and implication
steps: (1) independent variable should significant affect dependent
variable; (2) independent variable should significant affect medi- 6.1. Discussion of results
ator; (3) we use both independent variable and the mediator to
predict dependent variable, if the effect of mediator is significant This study explored how consumer perception and personality
and the effect of independent variable is not significant, it can be influence their intention to purchase EVs with a developed
concluded that the effect of independent variable on dependent personality-perception-intention framework. Consumer percep-
variable is fully mediated by the mediator; while if both the effects tion includes positive utility and negative utility based on the
of mediator and independent variable are significant, such effect is valence framework, which proposes that consumers consider
partially mediated by the mediator. As shown in Table 4, both the positive and negative effects of their behavior before making de-
independent variables and mediators have a significant effect on cisions. The key findings are discussed below.
the dependent variable. That is, the relationship between personal First, the results suggest two types of positive utility have pos-
innovativeness and EV purchase intention is partially mediated by itive effects on consumer intention to purchase EVs. Specifically,
perceived monetary benefit and perceived risk; and the relation- perceived monetary benefit was found to positively influence
ship between environmental concern and EV purchase intention is consumer EV purchase intention (H1), which conforms to the
1066 X. He et al. / Journal of Cleaner Production 204 (2018) 1060e1069

Fig. 2. Results of hypothesis testing. Note: *p < 0.05; **p < 0.01; ***p < 0.001, n.s. non-significant.

not believe their individual efforts could make a difference in


Table 4 solving the problem. Thus, although consumers perceive the
The results of mediation effects testing.
environmental attributes of EVs, they may think their EV purchase
IV M DV IV/DV IV/M IV þ M/DV behavior would be meaningless in protecting the environment.
IV M For negative utility, both perceived risk and perceived fee were
found to have a negative effect on consumer intention to purchase
PI PMB EVPI 0.276*** 0.438*** 0.222*** 0.128**
PI PR EVPI 0.276*** 0.210*** 0.222*** 0.080* EVs (H4 and H5). The former is supported by the results of previous
EC PF EVPI 0.106** 0.171** 0.085* 0.098* studies that perceived risk reduces consumer purchase intention
Note: *p < 0.05, **p < 0.01, ***p < 0.001. (Garretson and Clow, 1999; Shimp and Bearden, 1982); while the
latter is consistent with the finding of Luarn and Lin (2005), which
conclusion of previous studies that financial benefit could motivate indicated that higher perception of fee is associated with lower
consumers to purchase EVs (Langbroek et al., 2016). Consistent adoption intention of innovations. The negative effect of perceived
with the findings of prior research that symbolic attributes are fee on EV purchase intention is also relatively stronger than that of
important for consumers to adopt innovations (Noppers et al., perceived risk. This finding supports the argument that high pur-
2016), this study found that perceived symbol positively in- chase price of EVs is the key barrier to EV widespread diffusion
fluences consumer intention to purchase EVs (H3). Surprisingly, the (Egbue et al., 2017).
effect of perceived environment on consumer EV purchase inten- Second, both two dimensions of personality had a significant
tion was insignificant (H2). This result might be because of the influence on consumer EV purchase intention directly and indi-
magnitude of the environmental problem, such that consumers do rectly. Consistent with the finding of previous research (Jansson,
2011), personal innovativeness could improve consumer intention
to purchase EVs (H6a). Interestingly, personal innovativeness could
Table 5
Moderation effect of gender. indirectly enhance the intention by increasing perceived monetary
benefit or reducing perceived risk (H6b and H6c). This finding
Hypotheses Male (n ¼ 193) Female (n ¼ 176) Statistical comparison
might be because of the notion that individuals with high level of
of paths (t-value)
personal innovativeness could easily envision monetary benefits of
H1:PMB/EVPI 0.124** 0.090(n.s.) 6.381*** the innovation, which tend to weaken risks. Moreover, environ-
H2:PE/EVPI 0.046(n.s.) 0.072(n.s.) e
H3:PS/EVPI 0.414*** 0.350*** 13.638***
mental concern could strengthen consumer EV purchase intention
H4:PR/EVPI 0.051(n.s.) 0.123** 18.084*** directly (H7a), which is consistent with the result of Sinnappan and
H5:PF/EVPI 0.055(n.s.) 0.171*** 26.457*** Abd Rahman (2011). Meanwhile, environmental concern could
H6a:PI/EVPI 0.310*** 0.134* 32.323*** indirectly motivate intention by reducing perceived fee (H7b), this
H6b:PI/PMB 0.422*** 0.459*** 8.57***
result might be because of the willingness of consumers who care
H6c:PI/PR 0.200*** 0.227*** 5.532***
H7a:EC/EVPI 0.066(n.s.) 0.099* 6.867*** for the environment to pay more for eco-innovations, which makes
H7b:EC/PE 0.536*** 0.478*** 9.86*** the cost perception weak.
H7c:EC/PF 0.071(n.s.) 0.319*** 45.248*** Finally, the moderation effects of gender were examined.
Note: *p < 0.05, **p < 0.01, ***p < 0.001. Gender moderates the relationships between personality and
X. He et al. / Journal of Cleaner Production 204 (2018) 1060e1069 1067

purchase intention, and the moderation effects are different as study revealed the positive effects of perceived monetary benefit
associated with various dimensions of personality. The positive and perceived symbol on EV purchase intention, Therefore, mea-
effect of personal innovativeness on purchase intention is greater sures to increase consumers' perception on monetary benefit and
for males than for females, which supports the results of previous symbol of using EVs can be taken. For example, the government
studies (Lee et al., 2010; Müller-Seitz et al., 2009) While environ- could provide financial incentives (e.g. subsidy, tax exemption), and
mental concern has stronger effect on purchase intention for fe- the industry could offer rebates and coupons for EV consumer to
males than for males, this result indicates that women are more improve their perceived monetary benefit. The industry could
concerned about the environment than that of men (Davidson and propagate the symbolic meaning of using EVs through various
Freudenburg, 1996). Additionally, gender has significant modera- media to enhance EV consumer perceived symbol. The more
tion effects on the relationship between behavioral beliefs and monetary benefit and symbol the consumers are aware of, the more
purchase intention. Specifically, men are more likely to purchase likely they would to purchase EVs.
EVs because of positive utility as compared with women, while Second, the significantly negative effects of perceived risk and
women are more reluctant to purchase EVs because of negative perceived fee on EV purchase intention demonstrated that the
utility. This result conforms to the conclusions of previous studies government and the industry need to decrease negative perception
that men perceive more benefits of technologies (Siegrist, 2000), of consumers. For instance, the government should invest consid-
whereas women perceive higher levels of risk (Garbarino and erably in the research and development of battery technology and
Strahilevitz, 2004). the expansion of charging infrastructures to mitigate uncertainties
and consumers' anxiety of EV adoption and usage. To reduce con-
6.2. Theoretical implications sumer perceived fee, the industry should try to reduce the cost of
battery which determines EV purchase price, and provide free
The study has several interesting theoretical implications. First, installation of home charging piles for consumers.
unlike prior research that examined the impacts of consumer Third, our findings indicated that personality plays a vital role in
perception and individual characteristics separately, we developed consumer intention to purchase EVs. Personal innovativeness
a personality-perception-intention research framework incorpo- positively influenced purchase intention directly and indirectly via
rating consumer perception and personality to have a holistic view perceived monetary benefit and perceived risk, and thus, the in-
on the determinants of EV purchase intention. The results show dustry should disseminate new technologies applied in EVs to
that consumer perception and personality are important de- attract the attention of innovative consumers. Environmental
terminants of EV purchase intention. Specifically, personality has concern also has strong effect on EV purchase intention directly and
an indirect effect on purchase intention by some perceptions. indirectly through perceived cost. Therefore, the government and
Therefore, our study contributes to a profound understanding of industry should launch publicity campaigns to emphasize the
the literature on EV adoption. importance of the environment and the seriousness of the current
Second, other than previous studies that have investigated how environmental problems. This strategy could make consumers care
the positive or negative utilities of EV use influence consumer more about the environment, making them more willing to adopt
adoption, we discussed positive and negative utilities of using EVs EVs.
based on the valence framework. In the valence framework, the Finally, moderation effects of gender suggest that the industry
positive and negative utilities are only measured with perceived could provide personalization marketing for different groups. For
benefit and perceived risk, respectively. However, consumer per- example, men tend to have higher intention to purchase EVs than
ceptions include monetary and non-monetary sides, and thus, we women because of personal innovativeness and the positive utility
divided the positive aspect into three dimensions (perceived of perception. Hence, the industry could convey more information
monetary benefit, perceived environment, and perceived symbol), on the innovativeness and benefits of using EVs to these consumers.
and measured the negative aspect using two dimensions
(perceived risk and perceived fee). The results showed an intriguing
finding that all positive utilities, except perceived environment, are 6.4. Limitations and future research
positively related to EV purchase intention, while both two di-
mensions of negative utility are negatively related to EV purchase Several limitations should be noted when interpreting the re-
intention. This finding contributes to a comprehensive under- sults of this study. First, we used an online survey platform to
standing of the effects of consumer perception on EV adoption. collect data. This method may result in sample bias because con-
Finally, we considered personal innovativeness and environ- sumers who do not use the internet are not included in our sam-
mental concern as two dimensions of personality. Existing litera- ples. Thus, future studies may generalize our findings to offline
ture that analyzed the effect of consumer characteristics on EV consumers. Second, the dependent variable in our research model
adoption are concentrated on demographic variables, such as age, is EV purchase intention, but not actual behavior. Although
gender, income, and education, but neglect personality, which re- behavioral intention is closely related to actual behavior (Hung
flects consumer feelings and emotions to events (Hirschberg, 1978). et al., 2003; Tan and Teo, 2000), the result of the research with
To fill this gap, we investigated how personal innovativeness and actual behavior as dependent variable will be more satisfied. Thus,
environmental concern influence consumer intention to purchase future studies may investigate EV adoption by taking actual pur-
EVs. Personal innovativeness is a widely examined personality chase behavior as dependent variable in the research model. Be-
factor in innovation adoption research, and environmental concern sides, EVs in our study include all EV types, the results may be
is an important determinant of adopting eco-innovation. We found different between pure EV and hybrid EV or there may be differ-
that these two personality factors have positive impact on EV ences in results because of the level of EV brand. Thus, future
purchase intention. This finding provides insight into the effects of studies may distinguish EV type and then compare the results.
consumer personality on EV adoption. Finally, our results might be specific to China because the sample
was obtained from China. Given the differences among countries,
6.3. Practical implications the results may change when applying the research model to other
countries. Thus, similar research may be conducted in other
Our study provides important practical implications. First, our countries.
1068 X. He et al. / Journal of Cleaner Production 204 (2018) 1060e1069

7. Conclusion Appendix B. Supplementary data

We developed a personality-perception-intention framework to Supplementary data related to this article can be found at
examine the antecedents of consumer intention to purchase EVs by https://doi.org/10.1016/j.jclepro.2018.08.260.
integrating consumer perception and personality. Based on the
valence framework, we considered the impacts of both positive and References
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