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Get started on your customer

experience transformation
At SpringML, we talk the talk and walk the walk.

Take the journey with us.

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TWILIO

Gold Consulting Partner

SpringML’s value-based solutions are
tailored to fit your requirements

Great customer experiences don't happen by accident

SpringML can help you elevate your customer experience and engagement

Out of the box

Ready to deploy
Google Cloud

chat, email,
programmable
CCAI and Twilio

whatsapp and voice interactive video

integration blueprints
solution

Two-way user
Closed captioning
Service Cloud

engagement
and translation
integration

platform accelerators accelerators

SpringML was an incredibly valuable partner throughout the

entire deal cycle. It was their relationship with Svensk and
partnership and advocacy for Twilio that helped make this
opportunity and customer relationship possible. They were the
best example of how a partner should show up and owned the
entirety of the build. They went above and beyond to ensure our
customer is set up for success.
Tiffany Schmitz,
Account
Strategist,
Twilio

Our Capabilities
Create remarkable customer experience with rapid implementation of
SpringML’s smart solution accelerators

Customer Support
Modernization
• Service Desk Integrations

• Contact Center Modernization

• CCAI, Flex and Custom App Development

• IVR Integrations

Twilio Frontline Implementations

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Intelligent Customer Data

Platform & Marketing

Analytics
• AI Based Recommendations

• Customer Insights and Analytics

• Campaign Effectiveness

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Customer Application

Development
• Custom Web and Mobile Solutions with
Twilio Integrations

• UI / UX Design and Development

• 360 Customer Engagement Solutions

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Learn how we created value for

our customers leveraging Twilio

State of Hawaii State of Oregon

10M+ Registered users since June 2020

32M+ Emailssent since June 2021

10K+ Emails and texts/day sent

5M+ Text messages sent

6 Weeks Concept to launch 200K+ Messages received

Learn More... Learn More...

Meet The Team

Sindhu Adini Sara Jones Mei Bohannan

Director – Solutions and Strategy Director – Google Cloud Alliance Twilio Practice Lead

Ananya Mohanty Rishab Acharya

Alliance Manager Twilio Functional Analyst

Contact us
We’re here to help and answer any question you might
have. We look forward to hearing from you.

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