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AIRAH CEZ

C. ARMADA
GUEST RELATION SPECIALIST

PERSONAL PROFILE
I am an experienced individual whose actively
seeking a position where I can optimize my problem-
solving and organizational skills to contribute to
increased client satisfaction.

CORE SKILLS
WORK BACKGROUND
Customer Service
CUSTOMER SUPPORT OFFICER
Kamura Highlands Inc., Oct 2021 - Jan 2023
Serves customers by providing service Product Knowledge
information and resolving product and service
problems.
Contributes to team effort by accomplishing Problem Solving
related results as needed.

OFFICE ASSISTANT Resolving Conflict


IGLD Inc, Aug 2017 to Nov 2021
Resolving office-related issues
Answering phone calls and taking messages Analyzing Information
Sorting and sending mail
Maintaining files and dealing with other
administrative support tasks Adaptability
Keeping an inventory of office supplies and
ordering new ones as necessitated

PROMOTIONAL SPECIALIST
Fineco Management Corp, Feb 2017 to May 2017 EDUCATION BACKGROUND
Prepare all local paperwork and ensure
compliance to all legal processes HOTEL AND RESTAURANT SERVICES
ACCESS Computer and Technical College
BRAND AMBASSADOR
Jun 2017 to Mar 2019
Team Onground Inc, Jan 2017 - May 2017
Network and build trusting relationships with
ALTERNATIVE LEARNING SYSTEM
potential customers
Jun 2012 to Mar 2013
Thoroughly understand our products and
services to inform potential customers

CASHIER-SERVICE CREW
Agenda Bar, Mar 2016 - Jun 2016 REFERENCES
Registers sales by scanning items, itemizing
and totaling customers’ purchases Marc Anthony Batain
Provides a positive customer experience with TOP Inc | Accounting Associate
fair, friendly, and courteous service 0917 970 8854
Jem Quimpo
CASHIER Team Onground Inc | HR Manager
Samsite Cafe, Jun 2015 - Feb 2016 0917 549 5816
Maintains checkout operations by following
policies and procedures
Maintains a safe and clean working
environment

CONTACT DETAILS:

0926 610 2773 ceeeeez13@gmail.com 672 Flora St.


Tondo, Manila 1013

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