Baidar Hussain

Muhallah Bossan Near Chandia Chowk , Jampur, Rajanpur

phone: +92 336-7900470 email:
baidarhussain470@gmail.com

Education W orking Nature

Relationship building
Bahadin Zikria University 2016 > 2018)
Product promotions
B.Com (Grade ( B )
Upselling
Field Of Study : E Commerce, Finance, Banking Merchandising
understanding
Professional demeanor
PBTE (2010 > 2012)
Product and service sales
D.Com (Grade ( B )
Social perceptiveness
Field Of Study : Banking, Business & Accounts Multi-tasking strength
Problem-solving skills
Communication skills
BISE DG Khan (2007 > 2009) Point of sale knowledge
Matriculation Grade ( A ) Client Service

Field Of Study : Science Education

Languages
TEVTA (2012 > 2013)
English Speaking / Reading
Certified For: Excellent
Computer Hardware &Network
Professional Urdu Speaking / Reading
MS Office Excellent
Internet Surfing
Punjabi Speaking / Reading
, Research, For Project
Excellent
Hardware Configuration
Saraiki Speaking / Reading
Presentation Making
Excellent
Work Journey
Medical Billing Executive
Islamabad From March 2020 > Current

 Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.
 Researched and followed up on denied insurance claims.
 Prevented financial delinquencies by working closely with managers to resolve billing issues before
becoming unmanageable.
 Gathered information from multiple sources to simplify billing and organize accounts.
 Reviewed patient diagnosis codes to verify accuracy and completeness.
 Submitted electronic and paper claims to insurance companies including Medicare and Medicaid to collect
medical payments.
 Communicated with insurance providers to resolve any denied claims and resubmit.
 Confirmed backup and proper storage of sensitive information in event of data breach or outage.
 Set up and maintained new electronic billing system.
 Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
 Efficiently collected payments and communicated with clients.
 Analyzed medical records to satisfy insurance company mandates.
 Maintained current accounts through aged revenue reporting.
 Followed up on legal claims.
 Reviewed outgoing bills for eligibility and accurateness.
 Scheduled patients in Medical Manager System.
 Verified proper ICD-10 coding on claims.
 Managed billing calendar and scheduled claims for payments.
 Transferred balances to correct payers.

Area Sales Supervisor

DG Khan Territory From Feb 2019 Jan 2020

 Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing
operations.
 Established strong relationships with major accounts and key decision-makers to increase sales in
designated territory.
 Attracted new clientele and developed customer relationships by hosting product-focused events.
 Hired, trained and managed sales staff and administered and implemented compensation Assistant
Administration Manager plan to support area sales goals.
 Formulated tactics and strategies to target new potential customers within prioritized markets.
 Led startup of sales region while managing individuals.
 Exceeded targets by building, directing and motivating high-performing sales team.
 Directed work of efficient administrative team maintaining accurate sales, inventory and order
documentation.
 Assistant Administration Manager
Lahore From Jan-2016 To Feb 2018

 Oversaw office inventory activities, including ordering and requisitions, stocking and shipment
receiving.
 Communicated corporate objectives across all divisions through regular correspondence and
scheduled status updates.
 Managed CRM database, including troubleshooting, maintenance, updates and report generation.
 Trained employees in company and regulatory compliance requirements to promote conformance.
 Established and developed highly efficient and dependable administrative team by delivering
ongoing coaching and motivation and fostering career advancement.
 Kept institution financially sound by tracking expenses and maintaining detailed records.
 Devised strategies to reduce expenses, modernize operations and revamp procedures to improve
institution operations.
 Procured office supplies and equipment to maintain optimum inventory availability.
 Created Excel and PowerPoint presentation materials to prepare upper management for client
meetings and demonstrations.

Customer Relationship Manager

Jampur Territory Feb 2013 To Jan 2016

 Reviewed overdue tickets and followed-up with customer support personnel to resolve root cause of delay.
 Made customers aware of current and new programs and services.
 Monitored metrics and developed actionable insights to improve efficiency and performance.
 Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
 Delivered superior customer service to strengthen relationships and drive future business revenue.
 Worked with clients to address and respond to client and partnership management issues.
 Built partnerships with diverse internal teams and sales, finance and operations departments to streamline
processes.
 Managed customer relations on ongoing basis to maximize customer retention.
 Carried out opening and closing functions to meet operational needs underpinning strong customer service.
 Led process improvement and problem-solving efforts to create standard procedures and escalation policy for
customer support team.
 Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account
details and signing up for new services.
 Liaised between customers and organization with particular focus on working with sales department.
 Assisted with conflict resolution during partnership negotiations and acquisitions.
 Reinforced established quality control standards and followed procedures for optimal customer interactions.

Reference: Will be provided if Required