Professional Documents
Culture Documents
Imports and exports are vital components of every day life for retail giant Wal-
Mart Stores, which is why the retailer monitors trade legislation and political
ideologies which could disrupt the product supply chain. It is safe to assume that
Walmart imports far more than it exports. As Lisa Schimmelpfenning, vice president
of direct imports administration at Wal-Mart Stores, recently spoke about the
retailer’s efforts to build up import program over the past two decades. Wal-Mart
declined to disclose the value of its imports and exports each year. However,
according to The Journal of Commerce, Walmart has been the top importer of consumer
products in the United States since 2012. The retailer's imports frequently exceed
the total trade of entire nations. Wal-Mart brought in 795,900 TEUs, or shipping
containers, full of merchandise in 2015. According to a report from the Journal of
Commerce, the retailer's import volume increased by 10.5% in 2012.
There are significant experiences that Walmart has learned from its past
globalization strategy efforts. In China, the company was quite surprised by an
entirely different retail set-up in the country compared to the US. There are
thousands of mom-and-pop shops and many Chinese buyers are reluctant to drive and
visit retail shops. Walmart tried to adapt and use their own strategies, such as
they targeted middle-class consumers by removing the ELDP model but offering more
upscale products and goods that interest middle-class consumers. Meanwhile, the
company did not have significant success in Japan and South Korea using its ELDP
model because Japanese and Korean consumers are more of quality rather than price-
conscious. Walmart has to adapt other pricing
strategies, such as price skimming, value-based pricing, dynamic pricing strategy,
and high-lowpricing strategy, rather than its usual ELDP model. Finally, the price
is a significant factor that usuallyattracts consumers however it is not always the
case.
International expansion has a lot of advanatages, one of the biggest would be new
sales. Increased sales equals more revenue, which can often lead to further
business expansions. But of course, there is also disadvantages. One of it would be
the culture barrier. One of the challenge of Walmart's expanding internatonally is
trying to understand the local shoppers. Reports from India and China highlight
Walmart’s long-standing dilemma: Management must learn to understand their local
customers and local customs in every country they serve. Customers are very fickle.
India and China offer a good example of this challenge. Large stores are looked
upon as being expensive – it is the smaller neighborhood stores that are viewed as
offering lower prices since the customer believes their expenses are lower. Never
mind that the Walmart supply chain offers wonderful price advantages via bulk
purchasing. In both China and India food is generally not bought in bulk because
customers feel that they can find fresher items in smaller stores and in small
quantities. The challenge is that Walmart has to convince their potential costumers
of the quality and freshness of the food, and that the general merchandise offered
is of high quality despite its low price. In addition, Chinese customers are weary
of recent scandals involving tainted meat, contaminated milk and questionable
cooking oil. As a result, the Chinese customer equates Walmart’s everyday low
price policy as being cheap and not very safe.
That is a sharp contrast to the way consumers view Walmart in the United States,
where the big stores get recognition for low prices and well-known brands are seen
as underscoring the high quality of product.
This is not the first time that Walmart has been challenged by local customers. In
2006 Walmart exited Germany and South Korea because the management team did not
understand the habits of the typical customer who shopped daily. Daily shopping is
also the norm in India and China. The customer in these countries does not have a
large kitchen nor do they have large refrigerators to store bulk items. In most
homes they cannot store food for more than a couple of days. As a result most
Chinese and Indian shoppers go to market daily – sometimes even more than once a
day. And mistakes do not go unnoticed by the local competition. In India there
are competitors operating hypermarkets such as “Big Bazaar” and “Spencer’s.” In
China there are also big stores like the fast growing Beijing Hualian Group which
attract many shoppers in some of the major cities. This lack of understanding of
local customs and customers is in contrast to what is happening in the United
States, where Walmart has been very aware of customer views. For example,
management has intensified its drive to focus on Made in USA products. Originally
it was to be $50 Billion of merchandise that would be brought back to the USA in 10
years. This has been upped to $250 billion in the same 10-year period with the
support of the Walmart Innovation Fund which is awarding grants of $100,000 or more
to non-profit organizations to create solutions on how to grow domestic
manufacturing. It is a move Americans applaud, since it will create jobs in the
United States.
Limitations
This study focuses solely on Walmart's operations and how it conducts business in
various nations. Our research focuses on publically accessible records that are
available online because of time restrictions and access restrictions to people who
are directly involved in this case.
https://www.referenceforbusiness.com/management/Mar-No/Multinational-
Corporations.html
https://www.economist.com/sites/default/files/ballstate_ws.pdf
https://www.shipbob.com/blog/walmart-supply-chain/
https://talkbusiness.net/2017/05/wal-mart-import-exec-discusses-trade-challenges-
efforts-to-boost-exports/
https://thestrategystory.com/blog/what-is-a-business-strategy-examples/
file:///C:/Users/HP/Downloads/Analysis_Of_Walmart
%E2%80%99s_Globalization_Strategy.pdf
https://managemententhusiast.com/walmarts-business-strategy-and-competitive-
advantages/
https://www.forbes.com/sites/walterloeb/2014/03/26/walmarts-international-
challenge-trying-to-understand-local-shoppers/?sh=7afe92756398