TAG U I G 

C I T
Y  U N I V E R S I T Y

College of Business Administration

Major In Human Resource Development Management

The New Human Resource Manager

Case Analysis
Prof. Jennifer S. Nervar
Taguig City
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Partial Fulfillment
Requirements for the Subject

HUMAN RESOURCE MANAGEMENT

By

STEPHANIE GREGORIO BALBUENA

October 19, 2022

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Table of Contents

1. Case Analysis

1.1 Background of the Case

1.1.1 Issues/Concerns of the Company

1.1.2 Parties/Persons Involved

1.2 Problems Need Immediate Attention/Solutions

1.3 Alternative Courses of Action to be Considered

1.4 Suggested Course of Action that Need to be Addressed

1.5 Conclusions and Recommendation

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CASE ANALYSIS

 a study of a business problem  . Anyone conducting a case analysis can use evidence to
propose viable solutions to business problems, then provide recommendations on the best
way to implement these solutions to produce the desired results.

1.1 Background of the Case

1.1.1 Issues / Concerns of the Company

A. Product Order Delayed.

B. Tracking Encountered Problems.
C. Delivery Reports.

1.1.2 Parties / Persons Involved

A. Company Agencies.
B. Department Head.
C. Employees.

1.2 Problems Need Immediate Attention / Solutions

1.2.1 Communications.

1.2.2 Employees Track.

1.2.3 Time Management.
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1.3 Alternative Courses of Action to be Considered

1.3.1 Monitoring Of Production Process.

A. Daily Sales Report.

B. Conduct Inventory.

C. Be Productive.

1.3.2 Optimize Sales Performance.

A. Brand Name Of Retail Outlets..

B. Number Of Sales Representatives.
C. Location Of Retail Outlets.

1.3.3 Product Diversity

A. Wholesalers.
B. Supermarkets.
C. Shop Owner’s.
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1.4 Suggested Course of Action that Need to be Addressed

A. Employees performance.
B. Supervisions Of Retail Outlets.
C. Product Demands.

1.4.1. Wages.
1.4.2. Work Force.
1.4.3. Without Preferential Treatment.

1.5 Conclusions and Recommendations

Instead of linking psychometric profiles to the performance of outlets, it would be ideal to link
each psychometric profile to each merchandiser’s performance appraisal score. However, at the
time, the retailer’s performance appraisal system for merchandisers was not reflecting true
merchandiser performance.

By following the stages of this project, I identified critical factors that are crucial to the
performance of this company’s outlets by using analytics methods. I also identified factors that
did not significantly contribute to differences in performance. The combination of all these
insights provided an invaluable guide to decide which factors the company strategy should or
should not focus on.

I conclude that basing your organisation’s strategy on scientific methods and moving on to
validate the insights that subsequently come from this approach, is of utmost importance.

This case study demonstrates the benefits of applying people analytics to the day-to-day
business. By applying analytics and combining these analytics with financial outcomes we were
able to optimize the business and improve sales performance.