Models of Communication

Interactive Model

Last week we had our face-to-face class with our different instructors in each subject. One of the
subjects has a student intern who is assigned to give a lecture to us. The student intern begins by
explaining a concept, and we listen and take notes. However, as the lecture progresses, one of my
classmates raises their hand and asks a question. This leads to a back-and-forth exchange
between the teacher and the student as the teacher clarifies their explanation and the student
seeks further understanding. That’s how I remember using the interactive model of
communication.

Forms of Communication

Formal Communication

I am very interested in applying to a BPO company called EPerfromax. I decide to send an email
to the company's human resources department to inquire about the application process and
express my interest in the position. I spend time researching the company and crafting a well-
written, professional email that uses proper grammar, spelling, and punctuation. I address the
email to the appropriate contact person, using a formal salutation such as "Dear Ms. Johnson,"
and end the email with a polite closing such as "Sincerely." In the body of the email, I introduce
myself and explain my interest in the position. I asked specific questions about the application
process, such as the deadline and required documents. I also attached my resume and a cover
letter to the email as separate documents, demonstrating my preparedness and attention to detail.
The next day, I received a reply from the human resources department. The response is equally
professional and formal, addressing me by my full name and thanking me for my interest in the
position. The email provides detailed information about the application process and requests
additional information, such as my availability for an interview. Through our use of formal
language and proper etiquette, me and the human resources department are able to communicate
effectively and establish a positive impression of professionalism and competence. This can
ultimately help me stand out as a qualified candidate and increase my chances of securing the
position.

Modes of Communication

Face-to-Face Interaction
Lili and I are college roommates who have been having disagreements about household chores. I
am frustrated that Lili is not doing her fair share of the cleaning, while Lili feels that I am being
too demanding and critical. One evening, we decide to have a face-to-face conversation to try
and resolve our issues. We sit down at the kitchen table and make sure to give each other our full
attention, putting away our phones and other distractions. I begin by expressing my concerns in a
calm and respectful manner. I explain that I feel like I've been doing most of the cleaning and
that it's been causing me stress and frustration. Lili listens carefully to what I'm saying and
acknowledges that she could be doing more to help out. She then shares her perspective,
explaining that she's been feeling overwhelmed with school work and hasn't had much time for
anything else. I listen attentively and offer to help her come up with a schedule or plan to balance
her schoolwork and household responsibilities. As the conversation progresses, we make an
effort to understand each other's viewpoints and find common ground. We make a plan to divide
up the household chores more equitably and to communicate more openly and honestly about
any future concerns or issues. Through our face-to-face communication, Lili and I are able to
clear up misunderstandings, build trust and mutual understanding, and work together to find a
solution that works for us. We show that by actively listening and communicating openly, they
can strengthen their relationship and resolve conflicts in a positive and constructive way.

Types of Communication

Intrapersonal