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Question 2 - Toward Certi

1. The document contains questions and answers about stakeholder analysis and project management best practices. 2. It discusses tools like stakeholder power grids and RACI charts that can help identify important stakeholders and assign roles and responsibilities. 3. Key aspects of stakeholder analysis covered include identifying all relevant stakeholders, determining their level of interest and influence, and finding ways to involve them in the project.

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Fazlee Kan
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0% found this document useful (0 votes)
5K views12 pages

Question 2 - Toward Certi

1. The document contains questions and answers about stakeholder analysis and project management best practices. 2. It discusses tools like stakeholder power grids and RACI charts that can help identify important stakeholders and assign roles and responsibilities. 3. Key aspects of stakeholder analysis covered include identifying all relevant stakeholders, determining their level of interest and influence, and finding ways to involve them in the project.

Uploaded by

Fazlee Kan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

1.

Question 1
Imagine you are a project manager for a healthcare company. When building a team for a new research
project, you create a power grid to help you figure out which stakeholders to prioritize. Which box in the
grid represents the stakeholders who are the key players on your team?

Stakeholder Analysis grid with Power and Interest on each axis. Box A in upper left (high power, low
interest); Box B in the upper right (high power, high interest); Box C in the lower left (low power, low
interest); Box D in the lower right (low power, high interest)
1 / 1 point

Box A (high influence, low interest)

Box D (low influence, high interest)

Box B (high influence, high interest)

Box C (low influence, low interest)

Correct
As a project manager, you should prioritize the stakeholders with higher interest and influence on your
team. You should closely partner with key stakeholders to reach the desired outcomes.
2.
Question 2
What is the correct order of tasks in a stakeholder analysis?

0 / 1 point

List all the stakeholders the project impacts, find ways to involve them, and determine their level of
interest and influence. 

Find ways to involve each stakeholder, list all the stakeholders the project impacts, and determine their
level of interest and influence.

List all the stakeholders the project impacts, determine their level of interest and influence, and find ways
to involve them.

Determine each stakeholder’s level of interest and influence, list all the stakeholders the project impacts,
and find ways to involve them.

Incorrect
Project managers need to know who their stakeholders are before finding ways to involve them in a
project. The order of tasks in a stakeholder analysis should be: List all the stakeholders the project impacts,
determine their level of interest and influence, and find ways to involve them.

3.
Question 3
What does stakeholder analysis enable project managers to do? Select all that apply.

0.25 / 1 point

Accurately predict project outcomes

This should not be selected


Stakeholder analysis does not help you predict project outcomes, but it can help you identify opportunities
for success and potential risks. It can also illustrate stakeholder responsibilities and help you determine
which people to include in important conversations.

Build necessary partnerships

Avoid potential risks down the road

Correct
Stakeholder analysis can help you know what to expect as the project unfolds. It can also help you build
partnerships and include the right people in important conversations.
Select more impactful projects

This should not be selected


Stakeholder analysis does not help with project selection. It can, however, help you avoid surprises, build
necessary partnerships, and ensure you're involving the right people at the right time.

4.
Question 4
What is it called when a project manager involves stakeholders in decision-making to reach a broader
consensus?

1 / 1 point

Stakeholder identification

Stakeholder buy-in

Stakeholder mapping

Stakeholder analysis

Correct
Stakeholder buy-in helps stakeholders feel invested in the outcome of a project by involving them in
decision-making.  

2.
Question 2
In the RACI model, which role offers insights or expertise to help others complete project tasks?

0 / 1 point

Responsible

Accountable

Consulted

Informed
Incorrect
Please review the reading on building out a RACI chart.

3.
Question 3
What key questions should you consider when deciding who should be informed about a task? Select all
that apply.

0.75 / 1 point

Who is affected by the outcome?

Correct
If a stakeholder is impacted by an outcome, you at least want to keep them informed.

Who is invested in task completion, but not directly involved in the work?

Correct
If a stakeholder is invested in a task, you at least want to keep them informed.

Who are the subject matter experts (SMEs) for the task?

This should not be selected


Please review the scenario to determine which questions to consider.

Which department manages the work?

4.
Question 4
In your completed RACI chart, how many stakeholders are consulted for the “create a landing page
mockup” task?

1 / 1 point

2 or more

Correct
Feedback: The Content Writer, Graphic Designer, and Web Developer could all be consulted on the mockup
because they all contribute to the landing page.

5.
Question 5
In your completed RACI chart, who is responsible for creating the landing page mockup?

1 / 1 point

The Web Developer

The Web Designer

The Graphic Designer

The Web Manager

Correct
The Web Designer creates the layout, determining how the page looks and how customers interact with it.

2.
Question 2
In the RACI model, which role reviews the work to confirm it is complete?

0 / 1 point

Responsible

Accountable

Consulted

Informed

Incorrect
Please review the reading on building out a RACI chart.

3.
Question 3
What key questions should you consider when deciding who should be consulted about a task? Select all
that apply.

1 / 1 point
Who might delegate the work to another team member?

Who can give feedback to responsible individuals to help them complete tasks?

Correct
Finding out who can give feedback on task completion helps you determine who should be consulted.

Who are the subject matter experts (SMEs) for the task?

Correct
Finding out who has expert knowledge in certain areas helps you determine who should be consulted.

Which department manages the work?

4.
Question 4
In your completed RACI chart, how many stakeholders are accountable for the “code the landing page”
task?

0 / 1 point

2 or more

Incorrect
Please review the scenario to determine how many stakeholders should be consulted.

5.
Question 5
In your completed RACI chart, who is responsible for testing the landing page?

0 / 1 point

The Web Developer

The Web Manager

The Web Designer


The Quality Assurance Tester

Incorrect
Please review the scenario to determine which stakeholder should be responsible for testing the landing
page.
1.
Question 1
Who is responsible for overseeing the scope, schedule, budget, and quality of a project?

1 / 1 point

Project sponsor

Product lead

Project manager

Primary stakeholders

Correct

2.
Question 2
Who is accountable for the project, ensures that it delivers the agreed-upon value, and may also fund the
project?

0 / 1 point

The project sponsor

The project manager

The client

The primary stakeholders

Incorrect
Try reviewing the video on identifying project roles.

3.
Question 3
Which of the following people are likely to be primary stakeholders in a project? Select all that apply.

0.75 / 1 point

The project sponsor


Correct

The project team

The project client

Correct

Business competitors

You didn’t select all the correct answers

4.
Question 4
Which of the following are typical responsibilities of project team members? Select all that apply.

1 / 1 point

Take on multiple project tasks

Correct

Provide technical expertise

Correct

Initiate the project

Carry out day-to-day project tasks

Correct

5.
Question 5
What is the purpose of a stakeholder analysis?

1 / 1 point

Talk to stakeholders and learn about their interests

Determine which stakeholders to exclude from a project

Identify stakeholders and determine their involvement in a project


Meet with stakeholders to make major project decisions

Correct

6.
Question 6
How does stakeholder analysis benefit a project? Select all that apply.

0.5 / 1 point

Builds partnerships necessary for project success

Helps the project team avoid surprises

Correct

Lowers project costs

This should not be selected


Try reviewing the video on understanding stakeholder impact.

Gets the right people involved at the right time

Correct

7.
Question 7
What is the main benefit of making a RACI chart?

1 / 1 point

Determines which stakeholders should fill which roles during a project

Illustrates all of the potential risks and opportunities for success

Helps set SMART goals

Assesses each stakeholder’s ability to participate and build necessary partnerships

Correct

8.
Question 8
Which three of the following situations can lead to role confusion on a project?
0.5 / 1 point

When team members perform overlapping work

Correct

When ownership of decisions is unclear

Correct

When workloads are unbalanced

When only one person is designated as accountable

This should not be selected


Try reviewing the video on assigning roles and responsibilities using a RACI chart.

9.
Question 9
As a project manager, you make considerations when building a team. You decide how many people need
to be on the team, what expertise each member will need to complete their tasks, and if they have a
personal incentive to work on the project. What else should you consider when building a team?

1 / 1 point

Whether the project has a strong business case

Team member availability

Team member communication preferences

Degree of stakeholder engagement

Correct

10.
Question 10
As a project manager, you’re prioritizing stakeholders with a power grid. One stakeholder has low power
and high interest. What level of engagement should the team have with the stakeholder?

0 / 1 point

Monitor
Manage closely

Meet their needs

Show consideration

Incorrect
Please review the reading on prioritizing stakeholders and generating their buy-in.

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