TUGAS TUTORIAL KE-2

1. Identification

A). The Salutation or Greeting

A business letter uses formal language. It starts with "Dear (Person’s name)."

B). The Body

The body is the core of the letter. In the body, we can state the reason for writing the letter, provide
information, or make a request. The body of the letter can consist of one or more paragraphs.

C). The Signature and Position in Company

Pass through at least four lines after the close for our signature, and then type out the name to be
signed. We may put our title or our position in company/institution.

2. Three errors at the body of letter.

A). It should be "Thank you" not "Thank u". Because a bussiness letter is formal, so that we need to
avoid using not commonly abbreviations e.g. "u".

B). It should be "July" not "july". The rule of punctuation, the name of month uses capital letter.

C). There is a symbol "?". That sentence is not an interrogative sentence, so it should be ". (point)"
not "?".
3. A Complaint Letter

Dear Sirs,

MY ORDER NUMBER HR20

I ordered three biscuits on November 9, 2022 and I received them on November 12, 2022. This was
my fourth time ordering, but after I checked it I found that the three biscuits I received were all
expired.

Please double check carefully before sending to consumers. Whether the biscuits are still worthy to
eat or not. I am disappointed because these biscuits should be for my nephew's birthday present on
August 13, 2022 tomorrow. I enquire to be sent a replacement biscuits based on what I ordered and
in a worth condition to eat. If replacement biscuits are not available, with my polite request, please
ensure my money back.

I really hope my complaint is followed up as soon as possible. For your attention and cooperation, I
convey to thank you in advance.

Yours faithfully,

4. A Thanking Letter

November 12, 2022

82 Diponegoro Road,

Sidorejo, Salatiga

Mr. Heri Pujianto

Gumaya Tower Hotel, 3th floor,

Jl. Gajahmada No. 59,

Dear Mr. Heri Pujianto,

We convey to thank you very much for the donations which have been given to us as distributors of
natural disaster relief.

The large amount of money that has been donated means a lot to the victims of natural disasters. As
the committee, we will immediately distribute it to the victims tomorrow morning.

With gratitude for your philanthropy. We really appreciate it.

Yours Sincerely,

Hamid Rosyadi

Relief Distribution Organizer

References:

•MKWI4201 / MODUL 4, 5, & 6

•https://nmu.edu/writingcenter/parts-business-letter

•https://blog.ung.edu/press/parts-of-a-letter/

•https://www.indeed.com/career-advice/career-development/business-letter-parts

•https://templatearchive.com/business-letter/

•https://www.grammarbook.com/punctuation/capital.asp