REVIEW ABOUT KPI & OKR, CHANGE MANAGEMENT, AND MECE PRINCIPLES

Management Trainee 2023

By:
Veronika Winda Inriani

TABLE OF CONTENTS

i
COVER i
TABLE OF CONTENTS ii
CHAPTER I: INTRODUCTION
1.1 Background of the Paper 1
1.2 Problem Formulation 1
1.3 Purpose of the Paper 1
CHAPTER II: THEORY AND DISCUSSION
2.1 Review about Key Performance Indicator (KPI) 2
2.2 Review about Objective and Key Results (OKR) 2
2.3 Differences Between KPI and OKR 2
2.4 Overview of Change Management 3
2.5 Review about MECE Principles 4
CHAPTER III: CONCLUSION
3.1 Conclusion 6

Bibliography 7

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 CHAPTER 1
INTRODUCTION

1.1 Background of the Paper

The development of digitalization that occurs in this modern era also has an impact on competition
in the business world which is becoming increasingly stringent. This is evidenced by the increasing number of
competitors emerging in the service or manufacturing sector. Responding to the growth of competition,
every company is required to develop its strategy. One way to determine the right strategy is to make
changes for the better through measuring and improving the performance that has been carried out by the
organization within a certain period.1 Measuring employee performance is needed so that the company can
evaluate and improve the existing and current system. Along with these problems, in this paper it is
necessary to discuss performance appraisal methods, namely Key Performance Indicator (KPI) and Objective
and Key Results (OKR) as well as Change Management and problem-solving principles "MECE". These three
information are important in providing input for the company in developing strategies to make changes for
the better.

1
Artley, Will & Suzanne, Stroh (2001). The Performance-Based Management Handbook: Establishing an Integrated
Performance Measurement System, Vol. 2, Oak Ridge Institute for Science and Education in access from
http://repository.ubaya.ac.id/434/7/Mardiono_Pengukuran%20Kinerja_2011.pdf January 6th 2023.
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