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2022, Vol. 6, No. 4, 398-408
Abstract
The purpose of this study was to find out how school principals develop their
peaceful administration with suitable management theories of school capacity
through their staff, as well as the effect of this effort on a school’s development.
After examining a variety of sources, such as journal articles and web-based
documents, the researcher determined that there was inadequate information
explaining the process principals undergo to build teachers and non-academic staff
relationship roles to develop a high-developing school. To carry out the goals,
relevant reports in the field of principal management theories were reviewed. The
insights afforded from these reports guided high-performing schools in Batticaloa, Sri
Lanka. The researcher looked at the qualities of the principal's calm management
techniques and the characteristics of the principal's leadership that were visible in
high-performing schools. Primary data collection: principals, teachers, student
leaders, and non-academic staff were selected as respondents of primary data
collection to complete the questionnaire and face-to-face interview from a total of
64 high-performing schools in the research area using a random sampling approach.
The secondary data (documentary) would be used to support the primary data in
the study of peaceful management ideas. According to the findings, teachers were
also content with their work surroundings when discussing best practices or
participating in staff development opportunities with colleagues, according to the
findings. School administrators and instructors were aware of their contributions to
the overall performance of their institutions. According to the findings of this
qualitative study, principals may enhance leadership capabilities at schools by first
establishing a culture of trust, honesty, and professionalism between themselves and
their staff. Future research in principal leadership should look at whether the
influence on school development affects school maintenance, according to the
researcher.
this informal organisation, since they will management and encouraged human relations
perceive the organisation for which they work authors to continue their work. The Hawthorne
via the beliefs and attitudes of their coworkers. experiments were undeniably important in
Their attitude toward work and the amount of furthering our understanding of human
their drive to work effectively or poorly is behaviour at work and the development of
determined by their perception of the management thought. The Hawthorne
organisation. People go to work to meet a experiments are widely recognised as one of
variety of demands, not just for monetary gain, the most important social science studies, and
as human relations authors revealed. They they are widely acknowledged as the single
emphasised the relevance of people's broader most essential basis of the human relations
social needs, as well as the work organization's approach to management and the evolution of
role as a social organisation and the role of the organisational behaviour. ‘The Hawthorne
group, as well as group values and norms, in Studies were essential because they
influencing individual behaviour at work. demonstrated that perceptions of how
The famous experiments at the managers acted were a critical part of
Hawthorne plant of the Western Electric motivation and better performance,' Crainer
Company near Chicago, America (1924–32) says in a study of humane approaches to
and the subsequent publication of the research management. In addition, the study
findings marked a turning point in the highlighted the significance of informal work
development of the human relations movement groups.'
(‘behavioural' and ‘informal' are alternative The human relations approach has
headings sometimes given to this approach). come in for a lot of flak. The Hawthorne
Elton Mayo (1880–1949), who is commonly experiments have been criticised for a variety
regarded as a leader of the researchers, was of reasons, including technique and the
one of the persons who published about the investigators' inability to account for
Hawthorne experiments. However, the extent environmental influences adequately -
to which Mayo was involved in the trials and however most of this criticism is based on the
his exact contribution to the human relations value of hindsight. The adoption of a
movement appears to be in question. managerial viewpoint, their "unitary frame of
There are many interpretations of the reference," and their simplistic ideas have all
Hawthorne experiments' results, according to been criticised by human relations writers.
John mataing and Lazarus ndiku Makewa, Other critiques of the human relations
including the probable implications of the ‘sex approach include its lack of scientific rigour
power disparity' between the two groups. The and its focus on a restricted set of issues. It
group was all female in the relay assembly overlooks the organization's significance in
room, where output was boosted and all-male society's functioning.
in the bank wiring room, where output was The structural method of analysing
regulated. The women who worked in the bureaucracy was pioneered by the scientific
relay assembly test room were all young and management school. It focuses on
single. Except for one, they were all living at management strategies and philosophies. The
home with conventional immigrant families. underlying premise was that there is an
The manufacturing setting had exposed the optimal method to accomplish a work that can
women to frequent interaction with male be discovered via rigorous study. Scientific
managers, and as a result, ‘the sex power techniques should be used in selecting people,
hierarchies in the home and the industry were identifying their roles, and building
congruent.' As a result, it's reasonable to understanding between management and
assume that the ladies quickly consented to workers, according to the structural approach,
participate in the relay assembly test room which would enhance efficiency. With Max
experiment with management. Weber's methodical study of bureaucracy, this
Regardless of how the Hawthorne age of structuralisms acquired prominence
experiments were interpreted, they sparked (1947). He saw bureaucracy as an
new concepts about the significance of administrative structure with a system of rules
workgroups and leadership, communication, controlling action or conduct to achieve its
output limitations, motivation, and job design. objectives quickly and efficiently. He argued
They underlined the necessity of people for a "rational and legal bureaucracy" with
© 2021 JPPW. All rights reserved
402 Journal of Positive School Psychology
inherent features such as division of work, persons, the behavioural revolution was born
hierarchical office structure, codified norms to examine the bureaucracy.
and regulations, impersonality, career pattern, Methodology
and so on. Other major proponents of the The data of evaluation, the management
structural method, such as Fayol, Gullick, and theories which identified, How to apply
Urwick, continued the legacy of the structural between staff and school administration by
approach. The ideas proposed by Fayol (1949) principals have collected by Random
about managerial functions and organisational Sampling Method where selected schools
architecture were regarded as essential Principals, teachers, student’s leader and non-
principles for all human organisations. Luther academic staff as the respondents of primary
Gullick expanded on these concepts and data collection to fill up through interview and
developed the acronym "POSDCORB", which questionnaire method to fill up data and the
stands for "planning, organising, staffing, most important the previous researches and
directing, coordinating, reporting, and documentary evidence also as a secondary
budgeting." Apart from these, Urwick and data have been utilized to ensure the topic and
Gullick emphasised the line and staff primary data as support for this study. 10 I-
principle, the span of control, the AB schools from a total of 64 schools are
departmentalization principle, and others. This going to be selected by the Random Sampling
structural approach is founded on the Method in the research area. Based on the
assumption that an efficiently organised and ratio of 5:1, 180 teachers and 89 students’
managed organisational structure, guided by leaders have been chosen as the sampling
the above-mentioned structural principles and population. From the records, teachers,
managerial approaches, will result in logical principal, vice-principal and non-academic
and efficient administration. staff would be selected as samples. As being a
According to Okumbe, the human higher number of teachers and students’
relations method has also been heavily leaders presented in the study location, random
criticised for lacking a sensitive approach in sampling would be carried out to select the
dealing with issues of individual and group sampling population. Both qualitative and
behaviour in the workplace. Max Weber's quantitative methods have been used to
ideal form of bureaucracy was dismissed analyses the results. Mostly, qualitative
because it ignored numerous dysfunctions analysis has ensured as being principal,
caused by socio-psychological aspects in the teachers, students and non-academic staff have
bureaucracy. Robert. K. Merton criticised it been countered as the respondents of this
for putting too much focus on written rules study. Along with the statistics, analysis,
and regulations, which suffocate small discussion, compares and contrast too.
businesses and projects. He believed that when Hypothesis
rules and procedures for preserving perfect
discipline become an aim rather than a means, Due to the lack of capabilities of Principal to
it has a negative impact on an employee's the Managerial concepts, there are more
mentality. This scientific/structural approach chances to reception the possibilities of
has also been chastised for failing to include peaceful administration, and also, decisions
external issues such as trade unions, the should be carried out by considering the
socioeconomic environment, political culture, person, place and time. However, the
and so on. The aforementioned situational or Principals capability is not at a satisfactory
external variables may obstruct good staff level. Therefore, possibilities are higher
cooperation in the administration. Behavioral towards lower results and indefinite guidance
theorists were the most outspoken in their ensures the poor development of the frame
condemnation of treating employees as lifeless too. Therefore, peaceful management methods
instruments whose only interest is to do the make an environment that is not peaceful to
organisational duties that have been given to the whole body as well where the level of
them. Because of this omission of satisfaction is lower than the average.
psychological and motivational aspects in
Note: Situation was created to choose the schools have more number of staff and
schools which consist more number of staff as students where the sampling population has
being the number of variables and factors are been higher than the other schools. The
higher in this study. Through this, conflicts random sampling method has encouraged
based on individual and managerial drawbacks ensuring the possibilities of getting equal
have been collected as well. Therefore, I AB chances by individuals.
Table 3: Selected internal Sampling Population
Name of the Principal and vice- Non-Academic Students’
Teachers
School Principal Staff Leader
A 03 76 12 40
B 06 85 12 45
C 06 110 18 55
D 06 126 18 65
E 06 90 15 55
F 03 72 15 35
G 06 107 18 55
H 03 76 15 30
I 03 65 13 35
J 03 59 8 30
(School Record and Zonal Education Office, 2018-2019)
Note: From the records, teachers, principal, vice-principal and non-academic staff have been selected
as samples. As being a higher number of teachers and students’ leaders presented in the study
location, random sampling has been carried out to select the sampling population.
C 110 24 55 11
D 126 26 65 13
E 90 18 55 11
F 72 14 35 07
G 107 21 55 11
H 76 15 30 06
I 65 13 35 07
J 59 12 30 06
Note: Based on the ratio of 5:1, 180 teachers information explaining the process principals
and 89 students’ leaders have been chosen as go through to build teachers and non-academic
the sampling population. Along with the staff relationship roles in order to develop a
sample, random sampling would continue to high-developing school after conducting an
select the number of samples too. exploratory review of a variety of sources,
Analysis and Interpretation including journal articles and web-based
The most crucial aspect of dissertation writing documents. “Most of the documentary
is properly evaluating the data. A evidence of research history said manpower is
questionnaire was used to collect quantitative very important to effective administration and
data, which was then analysed. To ensure the staff job satisfaction will reduce confrontation
statistical data's reliability and validity, a in the school environment, so staff motivation
reliability test was performed. Tables, bar is an essential need for human. The managers
charts, percentages, and other data were should be as a leader in administration.
provided in the report. The qualitative data has According to the researcher, there was
been subject to content analysis to bring inadequate material outlining the process
opinions and differences with the quantitative principles that should be followed in order to
data collected. Along with the statistics, develop peaceful management abilities.
documentary evidence, analysis, discussion, Special objective 02: To evaluate, the
compares and contrast has been done. management theories which identified, How to
apply between staff and school administration
Special objective 01: To identify the by principals?
management theories of peaceful school Question: “Our school base management
administration by review of documentaries. strategies are a peaceful way of guiding for
continuing study and developing to the school
Documentary analyses: The researcher
administration by the school leaders”.
discovered that there was insufficient
Figure 1
According to the question, 130 teachers, 75 which is going on the schools is no suitable
student leaders and 125 non-academic staff system to the peaceful way of guiding for
have chosen “strongly agree” and 30 teachers, continuing study and developing to the school
10 student leaders and 15 non-academic staff administration.
have chosen “agree”, 20 teachers, 04 student
leaders and 04 non-academic staff have chosen Question: “When the strict management
“Neutral”. So above mention percentage, we methods were applied by me, conflict was
are coming to know the management system created by the teachers and non-academics”.
Figure 2
According to the question (Figure 2), 31 Special objective 03: To call out the
principals have chosen strongly agree and 10 acceptable management methods of peaceful
persons have chosen agree, 05 people have school administration and awareness to
chosen Neutral. So we are coming to know principals and staff.
strict management methods will create a new
Question: “the staff job satisfaction and
confrontation with the staff and the
peaceful enthusiasm of school administration
management.
is very essential needs to develop the school
effectiveness”.
Figure 3
According to the question (Figure 3) 145 to know, staff job satisfaction and peaceful
teachers have chosen strongly agree and 30 school enthusiasm are must for school’s
persons have chosen agree, 100 Non- effectiveness and developments.
academics have chosen strongly agree and 35
persons have chosen agree, 50 student’s Question: “We expect All the Principals must
leaders have chosen strongly agree and 30 get the knowledge about flexible leadership
persons have chosen agree. So we are coming methods from how to create the peaceful
administration of school”.
Figure 4
According to the question (Figure 4) 160 flexible leadership methods from how to
teachers have chosen strongly agree and 20 create the peaceful administration of the
persons have chosen agree, 121 Non- school.
academics have chosen strongly agree and 15 Question: “The principal should provide the
persons have chosen agree, 80 student’s courage on developing the skills of the
leaders have chosen strongly agree and 09 academic staff, secure the harmony with the
persons have chosen agree. So we are coming surroundings and take more attention over the
to know, Principals must get knowledge about
© 2021 JPPW. All rights reserved
406 Journal of Positive School Psychology
Figure 5
According to the question (Figure 5) 119 effective methods for resolving classroom
teachers have chosen strongly agree and 41 disagreements. People go to work to meet a
persons have chosen agree, 116 Non- variety of demands, not just for money gain,
academics have chosen strongly agree and 28 according to human relations writers, and this
persons have chosen agree. So we are coming is true if we accept basic drive. In today's
to know, every principal should provide the administration and management, the
courage on developing the skills of the structuralism concept of staff division,
academic staff, secure harmony with the hierarchical school administration, codified
surroundings and take more attention to the rules and regulations, impersonality, career
livelihood development of the person who pattern, and others cannot be overstated.
works at the school administration.
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408 Journal of Positive School Psychology